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Job Number 19108424
Job Category Rooms and Guest Services Operations
Location Sheraton Centre Toronto Hotel| 123 Queen St W| Toronto| Ontario|
Canada
Brand Sheraton Hotels & Resorts
Schedule Part-time
Relocation? No
Position Type Non-Management/Hourly
Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.
Job Summary
Open doors and assist guests/visitors entering and leaving property. Monitor
and direct personal and commercial vehicle traffic on property| including
guest vehicles| taxi cabs| limousines| and buses| to ensure vehicles are
legally parked and to maintain a smooth and efficient flow of traffic. Supply
guests with directions and information regarding property amenities| services|
and hours of operation| and local areas of interest and activities. Monitor
and maintain safety| security| and cleanliness of parking areas/levels| and
report any vehicles/safety hazards| unauthorized personnel| or potential
security problems to the manager/supervisor. Maintain security of vehicles and
vehicle keys. Communicate parking procedures to guests/visitors.
Follow all company policies and procedures; report accidents| injuries| and
unsafe work conditions to manager; complete safety training and
certifications; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests| service needs; assist individuals
with disabilities; thank guests with genuine appreciation. Speak with others
using clear and professional language; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with others;
support team to reach common goals. Comply with quality assurance expectations
and standards. Stand| sit| or walk for an extended period of time or for an
entire work shift. Move| lift| carry| push| pull| and place objects weighing
less than or equal to 10 pounds without assistance. Perform other reasonable
job duties as requested by Supervisors.
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