Spa Receptionist – Delta Hotels Victoria Ocean Pointe Resort – Canada


Job Number 19001BWZ
Job Category Spa
Location Delta Hotels Victoria Ocean Pointe Resort| 100 Harbour Road|
Victoria| British Columbia| Canada
Brand Delta Hotels and Resorts
Schedule Part-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
With our diverse portfolio of locations| you’ll find Delta Hotels in world-
renowned cities and prestigious resorts across Canada. Delta Hotels is a
Marriott International brand and offers you the opportunity to find the
hospitality job and career journey that|s right for you. With more than 1100
managed properties and 19 brands you|ll find Marriott International in your
neighborhood and in more than 74 countries across the globe. Find Your World™
at Delta Hotels.

Job Summary

Putting People First

Is not just a tagline| it’s a reality. Come and join a team of talented
hospitality professionals who care about our guests and each other. Our
incredible team provides exceptional service and makes having fun at work a

Taking Care of Me

We provide exceptional benefits that allow you to take care of yourself as
well as you take care of our guests.

Medical and Dental Benefits
Discounts on hotel rooms| spa services| food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues
Free parking & use of our fitness facilities

About the Spa

The Spa at Delta Victoria is a tranquil oasis that pampers our guests with a
full menu of west coast inspired treatments.

The impact you’ll make

You will help the Spa team to deliver exceptional guest satisfaction results.

What you’ll do

Schedule services for individuals and large groups using spa/salon reservations software system.

Call guests to confirm scheduled services.

Answer questions about available services.

Update the reservations/cancellations list throughout the day| inform providers of last minute changes| and resolve scheduling issues as needed by working with supervisor/manager.

Check in guests for appointments and provide general spa orientation to guests upon arrival.

Promote and sell spa/salon services.

Process guest payments for spa/salon services and obtain payment authorization as needed.

Maintain cleanliness of workstation and/or spa waiting room.

Help make the spa successful

Who You Are

Smart| warm| positive| genuine and organized.
Your previous colleagues loved working with you.
Providing exceptional service is your jam.
You can multi-task in a dynamic environment.
You are available days| evenings and weekends

We Value These Things; Do You?

Putting People First| Pursuing Excellence| Embracing Change| Acting with
Integrity and Serving Our World. If yes| come and join our team!