Room Attendant – The Fairmont Royal York – Canada-Toronto


Job Description – Room Attendant (Part-Time) (RYH02586)Employee Status:
Room Attendant (full time)First impressions are everything! As a Room Attendant with Fairmont Hotels & Resorts you will have the opportunity to create lasting memories for every Guest- ensuring Guest rooms are comfortable- inviting and clean.
The luxury our Guests experience will ensure their return.
Hotel Overview:
Located in the heart of downtown Toronto- Fairmont Royal York is within walking distance to the business and theatre districts and the city|s best shopping and dining.
Having hosted more than 40 million guests since it opened its doors in 1929- The Fairmont Royal York continues to represent the epitome of hospitality. With 1365 guest rooms- 70-000 square feet in 34 conference and banquet rooms- and over 1200 colleagues- The Fairmont Royal York depicts the elegance of its past while providing the finest conveniences for today|s travelers.
Summary of Responsibilities: Reporting to the Director of Housekeeping- responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional- friendly and engaging service
Clean all assigned
including: dusting- making beds- soiled linen removal from rooms- and retrieval of clean linen from linen closets- vacuuming- bathroom cleaning- inside window cleaning- replenish rooms with supplie

Sign in and out master keys dail

Maintain proper usage of cleaning supplies and equipmen

Update and record all cleaned room

Return and properly tag all lost and found articles in the Housekeeping Office
Follow departmental policies and procedures and service standards
Report necessary maintenance items
Follow all safety and sanitation policies
Other duties as assigned


Previous housekeeping experience an asset
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
Ability to focus attention on guest needs- remaining calm and courteous at all times
Must be able to work weekends- shift work- holidays
Physical Aspects of Position:
Physical aspects of the position include but are not limited to the following:

Constant standing and walking throughout shift

Frequent lifting and carrying up to 50 lbs

Frequent kneeling- pushing- pulling- lifting

Occasional ascending or descending ladders- stairs and ramps
Visa Requirements:

Must already be legally permitted to work in Canada.

Fairmont Hotels and Resorts believes in outstanding hospitality. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests- colleagues- and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 416-860-4512 or if you require accommodation.