APPLY HERE
Job Number 19138382
Job Category Spa
Location Delta Hotels Victoria Ocean Pointe Resort| 100 Harbour Road|
Victoria| British Columbia| Canada
Brand Delta Hotels and Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly
Start Your Journey With Us
With our diverse portfolio of locations| you’ll find Delta Hotels in world-
renowned cities and prestigious resorts across Canada. Delta Hotels is a
Marriott International brand and offers you the opportunity to find the
hospitality job and career journey that|s right for you. With more than 1100
managed properties and 19 brands you|ll find Marriott International in your
neighborhood and in more than 74 countries across the globe. Find Your World™
at Delta Hotels.
Job Summary
Provide massage services to guests using props and/or products. Provide body
treatments to guests using body scrubs| wraps| and/or hydrotherapy. Assess
guest needs and inquire about contraindications (e.g.| allergies| high blood
pressure| and pregnancy) before beginning service. Keep up to date with
current techniques and modalities related to their field of work. Escort
guests to and from treatment rooms. Arrange workstation| treatment room|
and/or drapes. Frequently check with guest to promote comfort| safety and
security throughout service. Promote and sell spa/salon services including
retail offerings related to the Spa. Clean| maintain| and sterilize tools.
Maintain cleanliness of workstation and/or treatment room throughout shift|
dispose of trash and dirty linens| and secure supplies and equipment at the
end of each shift. Monitor and stick to time schedule throughout the day.
Handle inappropriate guest behavior by following Marriott International
standard operating procedures for Inappropriate conduct for guests and
therapists| leading up to and including stopping a treatment or service and
informing supervisor/manager. Maintain current skills and licensure in service
area as per regional requirements.Report accidents| injuries| and unsafe work
conditions to manager; complete safety training and certifications.
Follow all company policies and procedures; make sure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests’ service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language. Develop and maintain positive working relationships
with others. Stand| sit| or walk for an extended period of time; grasp| turn|
and manipulate objects of varying size and weight. Move| lift| carry| push|
pull| and place objects weighing less than or equal to 10 pounds without
assistance. Grasp| turn| and manipulate objects of varying size and weight|
requiring fine motor skills and hand-eye coordination. Perform other
reasonable job duties as requested by Supervisors.
_