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Job Number 20002457
Job Category Engineering and Facilities
Location The Westin Edmonton| 10135 100 St NW| Edmonton| Alberta| Canada
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly
Start Your Journey With Us
At Westin| we are committed to empowering the well-being of our guests by
providing a refreshing environment| thoughtful amenities| and revitalizing
programming to help ensure that they leave feeling better than when they
arrived. We recognize that travel can be disruptive to our guests??? well-being|
and we???re energized to assist as partners in helping them maintain control and
soaring above it all while on the road. Everything we do is designed to help
guests be at their best| and they appreciate our supportive attitude|
anticipatory service and extensive knowledge on how to best assist them
throughout their stay. We are looking for dynamic people who are excited to
join the team and ready to jump into any situation to give a helping hand. If
you???re someone who has is positive| adaptable and intuitive| and has a genuine
interest in the well-being of others around you| we invite you to discover how
at Westin| together we can rise.
Job Summary
Respond and attend to guest repair requests. Communicate with guests/customers
to resolve maintenance issues with little to no supervision. Perform
preventive maintenance on tools and equipment| including cleaning and
lubrication. Visually inspect tools| equipment| or machines. Carry equipment
(e.g.| tools| radio). Identify| locate| and operate all shut-off valves for
equipment and shut-offs for buildings. Maintain maintenance inventory and
requisition parts and supplies as needed. Assure each day???s activities and
problems that occur are communicated to the other shifts using approved
communication programs and standards. Display proficiency in any one of the
following categories| above average skills in two more of the following
categories and basic skills in the remaining categories: air conditioning and
refrigeration| electrical| mechanical| plumbing| pneumatic/electronic systems
and controls| carpentry and finish skills| kitchen equipment| vehicles| energy
conservation| and/or general building management. Display solid knowledge and
skill in the safe use of hand and power tools and other materials required to
perform repair and maintenance tasks. Display basic ability to repair or
replace PVC copper pipe (including soldering). Troubleshoot and perform basic
repair on all types of equipment (e.g.| pump and motor replacement)| plumbing
(e.g.| plunge toilets and unclog drains)| electrical equipment including
lamps| cosmetic items| extension cords| vacuum cleaners| internet devices|
replace electrical switches and outlets| and other guestroom items. Program
TV|s and perform general housekeeping and engineering-related duties. Assist
with surface preparation and painting| minor drywall and wood trim repair|
light bulb and A/C filter replacement and the complete and thorough clean up
of the painting or repair area. Use the Lockout/Tagout system before
performing any maintenance work. Display working knowledge of all engineering
computer programs related to preventative maintenance| energy management| and
other systems| including devices that interact with such programs. Perform
mid-level troubleshooting of hotel Mechanical| Electrical| and Plumbing (MEP)
systems. Display the ability to train and mentor others engineers (e.g.|
Engineer I). Display ability to perform Engineer on Duty responsibilities|
including readings and rounds.
Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications; and properly store flammable materials. Ensure
uniform and personal appearances are clean and professional| maintain
confidentiality of proprietary information| and protect company assets.
Welcome and acknowledge all guests according to company standards| anticipate
and address guests??? service needs| assist individuals with disabilities| and
thank guests with genuine appreciation. Adhere to quality expectations and
standards. Develop and maintain positive working relationships with others|
support team to reach common goals| and listen and respond appropriately to
the concerns of other employees. Speak with others using clear and
professional language. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 50 pounds without assistance and heavier
lifting or movement tasks with assistance. Move up and down stairs| service
ramps| and/or ladders. Reach overhead and below the knees| including bending|
twisting| pulling| and stooping. Enter and locate work-related information
using computers. Perform other reasonable job duties as requested.
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