Housekeeping Office Coordinator – The Fairmont Chateau Lake Louise – Canada-Lake Louise


Job Description – Housekeeping Office Coordinator (CLL03858)Employee Status:
Housekeeping Office Coordinator
The Housekeeping Office Coordinator will be responsible for assigning daily assignments to our Room Attendants and Supervisors and will distribute VIP information to our Housepersons. The Coordinator will also be responsible for responding to guest calls and delegating to the relevant colleagues in the department.
Hotel Overview: Embrace your passion for hiking- skiing- snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk- make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard- play hard and receive extraordinary benefits including subsidized onsite accommodations- which make saving money very easy to manage. Join our Fairmont family today!
Summary of Responsibilities:
Reporting to the Executive Housekeeper- responsibilities include but are not limited to:
Consistently offer professional- friendly and engaging service
Coordinate administrative support to all areas of the Housekeeping department
Work closely with all departments within the Rooms Division- communicating regular updates and changes
Oversee the daily operation of the Housekeeping office
Maintain all employee records within the Housekeeping departmen

Maintain the security of all room keys and lock

Ensure all guest requests are actioned in a timely manne

Ensure housekeeping guest amenities and supplies are well stocke

Comply with all department policies- procedures- and service standards
Follow and proactively promote all health and safety policies and initiatives
Other reasonable duties as assigned

relevant experience
an asset (e.g. housekeeping and/or administration within a hotel environment)
Proven ability to efficiently delegate tasks amongst colleagues and leaders
Good computer literacy (experience using Property Manager System preferred)
Proficient in the use of Microsoft Outlook- Word and Excel
Strong interpersonal and problem solving abilities
Highly responsible and reliable- demonstrating initiative as required
Ability to work well under pressure in a fast-paced- team-based environment

Physical Aspects of Position (include but are not limited to):

sitting throughout shift

You may be required to work on holidays- weekends- overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.Visa Requirements: Applicant must be eligible to work
in Canada.