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Job Description – Host (HVC01349)Employee Status:
Regular
HostAs a Host with Fairmont Hotels & Resorts- you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm- personal attention provides a memorable first impression for guests of our restaurants and lounges- making them feel welcome and valued.
Hotel Overview:
Fairmont Hotel Vancouver is a glorious landmark that captures the hearts and imaginations of all who visit. Reigning from her prestigious address on Georgia Street at the center of the city- this Castle in the Heart of Vancouver is surrounded by a diverse arts community of galleries and theatres- a thriving shopping district- exhilarating nightlife and world class cuisine.
Join our team and welcome our guests to extraordinary experiences at their home away from home.
Summary of Responsibilities: Reporting to the Notch8 General Manager- responsibilities and essential job functions include but are not limited to the following:
Consistently offer a professional- friendly greeting and engaging service Understand the Server`s tasks in the outlet Understand shift end reports in the outlet and the POS system Assist guests regarding food and beverage menu items in an informative and helpful way Have knowledge of all menu items- garnishes- contents and preparation methods Follow outlet policies- procedures and service standards Follow all safety and sanitation policies when handling food and beverage Other duties as assignedPlease note actual hours worked will fluctuate based on business needs.
Qualifications:
Previous
Front of House service experience in an upscale/luxury restaurant
i
require
Previous Point of Sal
System experience an asse
Excellent communication and
organizational skills
Strong interpersonal and
problem solving abilities
Highly responsible &
reliable
Ability to work well under
pressure in a fast paced environment
Ability to work cohesively
as part of a team
Ability to focus
attention on guest needs- remaining calm and courteous at all times
Ability to work
a variety of shifts including early mornings- evenings- and weekends
Physical Aspects of Position
(include but are not limited to):
Constant standing and walking throughout shift
Occasional lifting and carrying up to 20 lbs
Occasional kneeling- pushing- pulling
Occasional ascending or descending ladders- stairs and ramps
Visa Requirements:
Must be legally eligible
to work in Canada. The hotel is unable to assist candidates in obtaining
Canadian work authorization.