Front Office Night Supervisor – Vancouver Marriott Pinnacle Downtown Hotel – Canada

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Job Number 20022495
Job Category Rooms and Guest Services Operations
Location Vancouver Marriott Pinnacle Downtown Hotel| 1128 West Hastings
Street| Vancouver| British Columbia| Canada
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Job Summary

Check figures| postings| and documents for accuracy. Record| store| access|
and/or analyze computerized financial information. Control and secure cash and
cash equivalents for property according to cash handling policy and
procedures. Organize| secure| and maintain all files and records in accordance
with document retention and confidentiality policies and procedures. Prepare|
maintain| and distribute statistical| financial| accounting| auditing| or
payroll reports and tables. Audit statistical| financial| accounting|
auditing| or payroll reports and tables. Audit and reconcile all revenue
postings. Post cash entries into accounting system. Assist management in
training| evaluating| and motivating and coaching employees; serve as a role
model and first point of contact of the Guarantee of Fair Treatment/Open Door
Policy process. Report incidents and unsafe conditions to manager; maintain
awareness of undesirable persons on property premises.

Follow all company policies and procedures; maintain confidentiality of
proprietary information; protect the privacy and security of guests and
coworkers. Welcome and thank guests with genuine appreciation; anticipate and
address guests| needs; assist individuals with disabilities. Speak with others
using clear and professional language; prepare and review written documents;
answer telephones using appropriate etiquette. Develop and maintain positive
working relationships with others. Ensure adherence to quality expectations
and standards; identify| recommend| develop| and implement new ways to
increase organizational efficiency| quality| and/or safety. Stand| sit| or
walk for an extended period of time; read and visually verify information in a
variety of formats (e.g.| small print). Move| lift| carry| push| pull| and
place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.

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