APPLY HERE
F&B Server
Department: Food & Beverage Service
Brand: Costa Cruises-Europe
Date posted: 12-03-2018
Main Duties & Responsibilities
Puts guests and internal clients at the center. Is service driven. Ensures an excellent service quality. Makes sure expectations are exceeded in line with brand positioning.
Assures that the Dining Room is arranged as from manual by supervising the assigned area and by controlling the mise en place
Guides the Guest through the use of menu , takes the order and serves food and beverage for the assigned station during the service periods in order to provide a timely and excellent service with good salesmanship
Supervises the Assistant Waiter to pay attention to assigned tables in order to assure that food and beverage (i.e. bread, butter, water, wine) are always available to Guests
During the service supervises that tables are maintained clean and tidy, following the sequence provided by the manual
Cleans and sanitizes all areas and furniture of Restaurant as directed following sanitation standard (HACCP)
When needed at the Buffet area provides refilling, cleaning and loading of the assigned station and carries the materials for maintaining the standard of service
Provides professional, speedy and courteous service to the Guest and gives information related to services/areas and during embarkation day accompanies Guests to assigned table
Responsible to set up and provide service to beverage station according to demand itinerary and season
Takes active part in a work environment that support a successful safety culture. Is a dynamic contributor in following safety policy and procedures
A Day in the Life: Food and Beverage Server on a Costa Cruise Ship
Working as a food and beverage server aboard a Costa cruise ship is a vibrant and dynamic experience, blending hospitality, travel, and cultural exchange on the high seas. This role is essential in ensuring guests enjoy memorable dining experiences while exploring exotic destinations around the world. Let’s delve into what it’s like to be part of the food and beverage team on a Costa cruise ship.
The Role and Responsibilities
As a food and beverage server, your primary responsibility is to provide exceptional service to guests dining in various onboard restaurants and bars. This includes welcoming guests, taking orders, serving meals and beverages, and ensuring their overall satisfaction throughout their dining experience. You’ll work closely with chefs, bartenders, and fellow servers to deliver prompt and courteous service while adhering to Costa Cruises’ high standards of hospitality.
Each day brings new challenges and opportunities as you cater to diverse guest preferences and dietary requirements. From breakfast buffets to elegant dinners and themed parties, you’ll play a pivotal role in creating memorable dining moments that exceed guest expectations.
Challenges Faced
Working as a food and beverage server on a Costa cruise ship comes with its unique set of challenges. One of the primary challenges is managing a fast-paced environment during peak dining hours. You’ll need to multitask effectively, prioritize guest needs, and maintain composure under pressure to ensure smooth and efficient service.
Additionally, adjusting to life at sea and being away from home for extended periods can be challenging. However, many servers find fulfillment in the camaraderie among crew members and the opportunity to explore breathtaking destinations during port visits.
Perks and Rewards
Despite the challenges, working as a food and beverage server on a Costa cruise ship offers numerous perks and rewards. Beyond the opportunity to travel to exotic locations and experience different cultures, Costa Cruises provides competitive compensation, accommodation, and meals while onboard. You’ll also have access to crew facilities, recreational activities, and training programs that promote professional growth and development.
Moreover, Costa Cruises prioritizes employee satisfaction and well-being, offering comprehensive benefits such as healthcare, retirement savings plans, and opportunities for career advancement within the company. Many servers appreciate the chance to gain valuable hospitality experience in a global setting while building lasting friendships with colleagues from around the world.
Conclusion
In conclusion, working as a food and beverage server on a Costa cruise ship is both a rewarding and enriching experience for individuals passionate about hospitality and travel. It offers the opportunity to deliver exceptional service, explore new destinations, and form connections with guests and crew members alike.
If you’re drawn to a career that combines adventure, cultural immersion, and a commitment to excellence in guest service, joining the food and beverage team on a Costa cruise ship could be the start of an exciting journey. It’s a role where every day brings new challenges and opportunities to create memorable experiences that leave a lasting impression on guests from around the globe.