Director of Operations – AECOM – Canada


AECOM Director of Operations- Buildings + Places Canada in Whitby-
Canada – Ontario- Thornhill
Job Summary
Company Overview
AECOM is a $20 billion in revenue- fully integrated professional and technical
services firm that designs- builds- finances and operates infrastructure
assets in more than 150 countries around the world- serving both public- and
private-sector clients. The company is a leader in all of the key markets that
they serve — including transportation- facilities- environmental- energy- oil
and gas- water- high-rise buildings and government — and provide a blend of
global reach- local knowledge- innovation and technical excellence i

delivering customized and creative solutions that meet the needs of thei

clients` projects. AECOM became the largest and top-rated design firm globall

with their acquisition of URS Corporation in 2014 and have designed some o

the most iconic structures in the world such as: the new World Trade Center-
the Barclay`s Center- Olympic parks in London and Rio de Janeiro- the Shanghai
International Financial Center and countless company headquarters. They were
also recognized by Fortune magazine as a World`s Most Admired Company in 2015
through 2019.

AECOM Buildings + Places

AECOM`s Buildings + Places business line is dedicated to excellence and
integrated design solutions. We offer exciting work- great clients and an
award winning portfolio. With a range of expertise from strategy through
project realization- the connections we make among people and places provide
new insight to better outcomes for clients and communities. Better outcomes
grow economies- protect natural systems- conserve natural resources- make
societies more equitable and make people healthier and happier. Our expertise
includes economic and development planning- master planning- urban planning-
architecture- interiors- building engineering- strategy- and landscape
architecture. AECOM`s teams are leading the industry with visionary and
forward-thinking projects such as the Golden 1 Center in Sacramento- CA;
multiple projects at the World Trade Center- New York- NY including Liberty
Park; the Lower Manhattan Coastal Resilience (Big U)- NY; the San Diego
Waterfront redevelopment- and the LA 2024 Olympic bid.

Job Summary:

AECOM is actively seeking a creative- highly talented Director of Operations
to join our Buildings + Places Canada team. The Director of Operations will
report directly to the Regional Business Line Leader (RBLL). We are open to
the position being based out of any of the Canadian Buildings + Places offices
across the country.

Major Responsibilities:

To perform in this position successfully- an individual must be able to
perform each essential duty satisfactorily. The requirements listed below are
representative of the knowledge- skill- and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.


Primary Responsibilities: Day-to-day operational management of the Canada
Region; ensures a safe and healthy work environment. Plans for and directs
operations for the Region- providing operational- project delivery- and
technical leadership which includes: project management and delivery-
technical excellence- client satisfaction- quality- safety- resource
allocation- and employee development and training. Initiates and maintains
extensive contacts with senior level region- business line and technical
experts within the company and with other organizations and companies.
Responsible for the health- safety- and well-being of employees and the
projects and programs managed. Champions the AECOM Safety For Life Program and
ensures zero incident techniques are utilized and measured. A member of the
Region Management Team- focused on optimizing the overall performance of the

This involves:

Analyzing operational performance for every business line within B+P and proactively identifies areas of improvement; this includes analyzing key KPIs such as utilization- gross margin- SG&A- EBITA and DSO

Core competencies in professional staff development- mentorship- and retention are critical. In an operations role- supports the continued growth and development of a professional environment for a creative enterprise- built on design and delivery excellence.

Collaborate with all Sub-business lines- including Architecture- Interiors- Building Engineering- Consulting- and Strategy+- on delivery of business plans

Working with business unit leaders and finance and accounting to forecast volume of work and identify deviations from plan/outlook

Provides the RBLL / B+P Leadership Committee support in developing the annual budget and preparing the financial outlook and other financial performance forecasts

Partnering with Financing/Project Controls to continuously improve operational excellence and be expected to act in a leadership role to drive improvement

Communicates with staff to ensure that all initiatives are delivered and executed in a positive and effective manner

Acting as Delivery Excellence and Deliver to Win area coordinator

Project Delivery (Do Work)

Primary Responsibilities: Client leadership- project management for key
projects: Including project leadership- project reviews- quality
assurance/control; Margin achievement and preservation; Technical expertise
and best practices; Client satisfaction.

Responsible for project delivery and client service: Project staffing-
workload balancing- and technical work in accordance with client expectations-
contract scope of work and budget- and to company- professional- quality-
safety and legislative standards. Responsible for effective project reviews
and ensures quality assurance/control and compliance. Develops technical
standards and implements best practices. Acts as an advisor to clients and
acts as an advisor to others on client expectations- project delivery-
technical practice and business units. Serves as top advisor on projects of
large scope and complexity.


Primary Responsibilities: Hiring- development- management- deployment-
retention and engagement of employees. As the Leader of Project Management-
the Director of Operations assists with the recruitment- management-
leadership and development of a team of project management/delivery and
technical professionals specific to a business unit. Builds high performance-
collaborative teams who demonstrate a strong focus on clients- a commitment to
excellence and innovation- and strong employee engagement. Champions the
Performance + Rewards program and succession planning processes. Ensures that
AECOM programs such as Sustainability- Corporate Social Responsibility-
Diversity and Inclusion- and Ethics & Compliance are a significant part of the
organizational culture.

Direct Reports

Department/Area Managers- and may include technical- professional- project
delivery and/or project/program managers.

Minimum Requirements

Bachelor|s Degree in related field

12+ years of experience with four years in an operations role

Proven delivery as Project Manager on large complex projects

Proven record of delivery work- managing teams- and development of a
collaborative practice

Collaborative style; team player

Willingness to see opportunity and act

Ability to lead and be decisive; strategic mindset

Proven financial and operational acumen

Preferred Qualifications

Preferred Qualifications :

Master`s Degree

Member of Professional or Technical Society

What We Offer

When you join AECOM- you become part of a company that is

pioneering the future . Our teams around the world are involved in some of the
most cutting-edge and innovative projects and programs of our time- addressing
the big challenges of today and shaping the built environment for generations
to come. We ensure a workplace that encourages growth- flexibility and
creativity- as well as a company culture that champions

inclusion- diversity and overall

employee well-being through programs supported by company leadership. Our

core values define who we are- how we act and what we aspire to- which comes
down to not only

delivering a better world – but working to |make amazing happen| in each
neighborhood- community and city we touch. As an Equal Opportunity Employer-
we believe in each person`s potential- and we`ll help you reach yours.

Job Category Management

Business Line Buildings & Places

Business Group Design and Consulting Services Group (DCS)

Country Canada

Position Status Full-Time

Requisition/Vacancy No. 224499BR

Additional Locations CA – Edmonton- AB – 18817 Stony Plain Rd NW- CA –
Saskatoon- SK – 2100 8th St- CA – Whitby- ON – 300 Water St- CA – Winnipeg- MB
– 99 Commerce Dr

Clearance Required No

Qualified applicants will receive consideration for employment without regard
to race- color- religion- sex- national origin- sexual orientation- gender
identity- disability or protected veteran status.