Catering Manager – Wedding and Social Market – The Fairmont Palliser – Canada-Calgary


Job Description – Catering Manager – Wedding and Social Market (1 Year Term) (FAI07110)Employee Status:
Limited Term
Catering Manager – Wedding & Social Market (1 year term)At Fairmont Hotels & Resorts- our engaging service and delicious cuisine make every special event a truly memorable affair- both within our distinctive surroundings and off-site. Be an ambassador for our exceptional offerings as Catering & Events Manager- where you will liaise between multiple departments to meet the needs – and exceed the expectations – of your clients.
Hotel Overview:
Centrally located in downtown Calgary- The Fairmont Palliser is the city|s premier- landmark hotel. With 407 elegantly appointed guest rooms- and the recent completion of an extensive renovation project- The Fairmont Palliser is truly the place to be.
Summary of Responsibilities: Reporting to the
Director of Conference Services & Catering Manager- responsibilities and essential job functions include but are not limited to the following:
• Responsible for the weddings market • Respond to inquiries that arrive via fax- telephone- email or walk in clients in a professional and timely manner • Assist clients in meeting their expectations both conceptual and monetary while keeping in mind food costs- labour costs and hotel operations • Assist the client to coordinate with outside suppliers- including entertainment- audiovisual- decor and floral. • Responsible for organization and supervision of assigned functions from date of booking to departure. • To solicit from- and confirm all information pertaining to the event with the clients. To organize and distribute all information to operating departments through banquet event orders- resumes and rooming lists. • Prepare banquet event orders for business booked and follow up with client on day of function- and complete follow up call after the event. • Active in developing new business and the promotion of existing wedding business. • To obtain guarantees of food and beverage for Banquets and the Kitchen. Must advise if any deviation in number- so labor and food cost can be controlled. • To communicate with client to ensure they are aware of and comply with hotel accounting policies. • To daily yield bedroom and meeting space to their optimum potential through the use of Opera and Property Manager Systems. • Create floor plans for the best use of space for each event. • To establish good business and social relationships within the industry and participate in activities related to public relations to further increase sales leads for the department as well as the Hotel. • Be knowledgeable of and enforce liquor and fire safety laws and regulations. • Conduct and/or attend daily meeting to review event contracts to ensure last minute changes are communicated with Banquets- Kitchen and Stewarding. • Work closely with Room Sales Team to ensure all contractual terms agreed upon are carried out and to maximize function space for the highest profitability for the Hotel. • Utilize Opera to track- solicit bookings- produce BEO-s and follow up on accounts. • Help to achieve departmental yearly budgets and goals.
• Minimum 2 year experience in hotel catering- additional experience in sales/hospitality required • Extensive knowledge of Opera and Word preferred • Proven organizational- interpersonal and communication skilled required • Food and Beverage knowledge and proven ability to plan and execute events effectively along with a strong sense of detail and excellent customer service required
Visa Requirements:
Must be legally eligible to work in Canada. The Hotel is unable to assist candidates in obtaining Canadian work authorization.