Banquet Houseperson – The Fairmont Royal York – Canada-Toronto


Job Description – Banquet Houseperson (part time) (RYH02623)Employee Status:
Banquet Houseperson Engaging service- delicious cuisine and distinctive surroundings make every special event at Fairmont Hotels & Resorts a truly memorable affair. Showcase your service and organization strengths as Banquet Houseperson- where your attention to detail- safety and quality will help |set the stage| for a successful group function.
Hotel Overview:
Located in the heart of downtown Toronto- Fairmont Royal York is within walking distance to the business and theatre districts and the city|s best shopping and dining. Having hosted more than 40 million guests since it opened its doors in 1929- Fairmont Royal York continues to represent the epitome of hospitality. With 1365 guest rooms- 70-000 square feet in 34 conference and banquet rooms- and over 1200 colleagues- Fairmont Royal York depicts the elegance of its past while providing the finest conveniences for today|s travellers.
Summary of Responsibilities: Reporting to the Banquet Manager- responsibilities and essential job functions include but are not limited to the following:
Have complete knowledge of the hotel`s events- services and facilities
Ensure prompt and courteous service is extended both internal and external customers
Maintain an orderly working environment- inform manager of any deficiencies
To carry out tasks as assigned by your manager or supervisor that pertain to the overall operation of the banquet department
To refresh rooms as assigned by your manager or supervisor
To set up and tear down meeting rooms according to the pre-determined standards of the department and hotel- and direction of your manager

To ensure guest service excels at all times

To ensure guests needs and requirements are carried out with a helpful- and timely manner

To complete all miscellaneous duties as directed by your supervisor or manager that pertain to the operation of the department

To transport all equipment and store in the appropriate storage rooms- in a safe manner

Understand and carry out duties according to all banquet event orders and the instructions for each event

Understand all hotel and guests functions to be able to answer any questions made by any guests

To clean banquet rooms- vacuum- mop and dust as instructed

Ensure fire exits are clean and free of obstructions

Other duties as assigned

Teamwork approach to all duties and helpful attitude with co-workers
Efficient and effective approach to completing all tasks
Fluency in English (written and verbal) a must
Previous experience in banquets in a hotel is preferred
Must be able to lift and transport heavy equipment
Must be able to follow instructions and understand set up diagrams
Excellent problem solving skills required
Must provide a positive and professional demeanor
Physical Aspects of Position (includes but not limited to):

Constant standing and walking throughout shift
Constant lifting and occasionally lifting up to 50 lbs
Frequent kneeling- pushing- pulling- lifting
Occasional ascending or descending ladders- stairs and ramps

Visa Requirements: Must already be legally permitted to work in Canada.