Banquet Event Manager – The Fairmont Jasper Park Lodge – Canada-Jasper


Job Description – Banquet Event Manager (JPL03430)Employee Status:
Banquet Event Manager
Engaging service- delicious cuisine and distinctive surroundings make every special event at Fairmont Jasper Park Lodge a truly memorable affair. Showcase your communication and organization strengths as Banquet Event Manager- where you will lead and liaise among multiple departments to ensure each group function is truly exceptional.
Hotel Overview:
Fairmont Jasper Park Lodge is surrounded by the snow capped mountains and enchanting lakes of Jasper National Park; a UNESCO designated World Heritage Site which includes the #1 Best Golf Resort in Canada by the readers of SCOREGolf Magazine- a newly redesigned Fairmont spa- 6 food and beverage outlets- and many outdoor activities which are right outside your door. No matter what time of year you visit Fairmont Jasper Park Lodge- you can expect to be a part of |The True Rocky Mountain Experience|.
Summary of Responsibilities:
Reporting to the Director of Banquets- responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional- friendly and engaging service
Follow outlet policies- procedures and service standards
Ensure smooth and efficient functioning of the Banquet Department
Ensure all functions maintain a first class and positive visual impact; including ambiance- decor and service deliver

Balance operational- administrative and Colleague need

Assist with coaching and training the Banquet team in all aspects of the departmen

Process all banquet bills to ensure financial reporting is accurat

Respond to guest concerns and react quickly and professionally
Assume responsibility for all banquet facilities- including cleanliness- repair and maintenance- reporting any deficiencies as required
Work closely with the Culinary and Stewarding team to ensure all banquet requirements are in place
Attend pre-conference- daily convention- and leadership meetings when required
Liaise with the Conference Services/Catering Department to ensure events are executed successfully
Liaise with onsite meeting planner to ensure clients` needs are being meet
Participate in regularly scheduled departmental meetings
Adhere to the hotel`s vehicle handling and safety policies while driving hotel and guest vehicles
Follow all safety and sanitation policies
Other duties as assigned


Previous leadership experience in food and beverage required

Previous experience in a hotel banquet setting preferred

Pro Serve certification is required

Valid Alberta Drivers License required

Computer literate in Microsoft Window applications required and knowledge of the Sales and Catering system preferred
University/College degree in a related discipline preferred
Train the Trainer and Interaction Management an asset
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to multitask and work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs- remaining calm and courteous at all times

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.