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JOB DESCRIPTION
Scope : A Busperson isresponsible to assist with clearing food and
beverage orders| resetting tables|ensuring all mis-en-place is in place|
ensuring surfaces are kept clean andtidy| and providing the highest degree of
guest satisfaction.
What will I be doing?
As aBusperson| you will be responsible for assisting guests in a friendly|
timely|and efficient manner to deliver excellent guest experiences. A
Busperson willalso be required to have extensive knowledge of menu offerings.
Specifically|you will be responsible for performing the following tasks to the
higheststandards:
Manage guest queries in afriendly| timely| and efficient manner
Ensure knowledge of menu and all products
Efficiently complete opening|closing and other side duties
Clear food and beverage orders
Maintain all equipment in a cleanand polished fashion as required
Ensure all mis-en-place is inplace
Prepare set ups for tables and/or rooms
Keep working areas clean and tidyand ensure no cross contamination
Practice Hilton Grooming standards includinguniform dress code| cleanliness and personal hygiene
Assist other departmentswhenever necessary
Perform other dutiesassigned by the supervisor/manager
What are we looking for?
Buspersons serving Hilton brands are always working on behalf of our Guests
and working with other Team Members. To successfully fill this role| you
should maintain the attitude| behaviours| skills| and values that follow:
Positive attitude
Good communication skills
Ability to work under pressure
Ability to work on own or in teams
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
Experience in Food and Beverage department and/or industry
Knowledge of the appropriate table settings and service ware
Knowledge of Food Hygiene Regulations
What will it be like to work for Hilton?
Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!