Busperson – Hilton Toronto Airport Hotel & Suites


Scope : A Busperson isresponsible to assist with clearing food and
beverage orders| resetting tables|ensuring all mis-en-place is in place|
ensuring surfaces are kept clean andtidy| and providing the highest degree of
guest satisfaction.
What will I be doing?

As aBusperson| you will be responsible for assisting guests in a friendly|
timely|and efficient manner to deliver excellent guest experiences. A
Busperson willalso be required to have extensive knowledge of menu offerings.
Specifically|you will be responsible for performing the following tasks to the
Manage guest queries in afriendly| timely| and efficient manner

Ensure knowledge of menu and all products

Efficiently complete opening|closing and other side duties

Clear food and beverage orders

Maintain all equipment in a cleanand polished fashion as required

Ensure all mis-en-place is inplace

Prepare set ups for tables and/or rooms

Keep working areas clean and tidyand ensure no cross contamination

Practice Hilton Grooming standards includinguniform dress code| cleanliness and personal hygiene

Assist other departmentswhenever necessary

Perform other dutiesassigned by the supervisor/manager

What are we looking for?

Buspersons serving Hilton brands are always working on behalf of our Guests
and working with other Team Members. To successfully fill this role| you
should maintain the attitude| behaviours| skills| and values that follow:

Positive attitude

Good communication skills

Ability to work under pressure

Ability to work on own or in teams

Committed to delivering high levels of customer service

Excellent grooming standards

Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Experience in Food and Beverage department and/or industry

Knowledge of the appropriate table settings and service ware

Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!