Assistant – Delta Hotels by Marriott Grand Okanagan Resort – Canada

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Job Number 19097615
Job Category Engineering and Facilities
Location Delta Hotels by Marriott Grand Okanagan Resort| 1310 Water St|
Kelowna| British Columbia| Canada
Brand Delta Hotels and Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
With our diverse portfolio of locations| you’ll find Delta Hotels in world-
renowned cities and prestigious resorts across Canada. Delta Hotels is a
Marriott International brand and offers you the opportunity to find the
hospitality job and career journey that|s right for you. With more than 1100
managed properties and 19 brands you|ll find Marriott International in your
neighborhood and in more than 74 countries across the globe. Find Your World™
at Delta Hotels.

JOB SUMMARY

Assists department head in managing budget| capital expenditures| preventative
maintenance and energy conservation. Accountable for maintaining the building
and grounds with particular attention towards safety| security and asset
protection. Assigns| tracks and follows up on status of work assigned to staff
and contractors. Helps to increase guest and employee satisfaction through
effective communications and training.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the engineering and
maintenance or related professional area; technical training in
HVAC-R/electrical/plumbing.

OR

• 2-year degree from an accredited university in Building and Construction|
Engineering| Mechanics| or related major; 2 years experience in the
engineering and maintenance or related professional area; technical training
in HVAC-R/electrical/plumbing.

CORE WORK ACTIVIITES

Supporting management of Property Operations

• Supervises distribution of repair work orders.

• Ensures property policies are administered fairly and consistently.

• Assists in effectively planning| scheduling and evaluating preventative
maintenance programs.

• Establishes and maintains open| collaborative relationships with employees.

• Monitors timeliness and quality of completion of repair work orders.

• Supervises Engineering and related areas in absence of the Director of
Engineering.

• Assists in managing the physical plant including equipment| refrigeration|
HVAC| plumbing| water treatment| electrical and life safety systems.

• Ensures that regular on-going communication occurs with employees in order
to create awareness of business objectives| communicate expectations and
recognize performance.

• Recommends or arranges for additional services such as painting| repair
work| renovations| and the replacement of furnishings and equipment.

• Selects and order or purchase new equipment| supplies| and furnishings.

• Supervises the day to day operations of Engineering and related departments.

Maintaining Property Standards

• Inspect and evaluate the physical condition of facilities in order to
determine the type of work required.

• Maintains accurate logs and records as required.

• Operates generators and fire pumps as necessary.

• Provides emergency response services 24/7.

• Repairs equipment (e.g.| refrigeration| laundry) as necessary.

• Ensures all employees have the proper supplies| equipment and uniforms.

Ensuring Exceptional Customer Service

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focuses
on continuous improvement.

• Sets a positive example for guest relations.

Conducting Human Resources Activities

• Helps train employees in safety procedures.

• Supports a departmental orientation program for employees to receive the
appropriate new hire training to successfully perform their job.

• Communicates performance expectations in accordance with job descriptions
for each position.

• Ensures disciplinary procedures and documentation are completed according to
Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer
Review Process.

• Assists as needed in the interviewing and hiring of employee team members
with the appropriate skills.

• Participates in the employee performance appraisal process| providing
feedback as needed.

• Uses all available on the job training tools for employees.

• Solicits employee feedback.

• Supervises staffing levels to ensure that guest service| operational needs
and financial objectives are met.

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