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JOB DESCRIPTION
A Room Attendant with Hilton Hotels and Resorts is responsible for cleaning
guest rooms and bathrooms|replenishing amenities and linens| and to ensure a
clean and comfortable guest bedroom is presented for each guest.
What will it be like to work for this Hilton Worldwide Brand?
One of the most recognized names in the industry| Hilton Hotels & Resorts
offers travelers a world of authentic experiences. Hilton remains an
innovative| forward-thinking hospitality leader by offering best-in-class
products| services and amenities to ensure that every guest feels cared for|
valued and respected. From inaugural balls and international award galas to
business events and personal moments| Hilton is where the world makes history|
closes the deal| toasts special occasions and gets away from it all.
Hilton Hotels & Resorts is one of Hilton Worldwide|s ten market-leadin
brands. For more information visit www.hiltonworldwide.com.
If you understand the importance of upholding a brand|s reputation and what i
takes to provide a globally recognized hospitality experience| you may be just
the person we are looking for to work as a Team Member with Hilton Hotels &
Resorts.
Hilton Mississauga/Meadowvale welcomes and encourages applications form people
with disabilities. Accommodations are available on request for candidates
taking part in all aspects of the selection process.
What will I be doing?
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Clean guest bedrooms and bathrooms
Vacuum guest bedrooms
Change and replenish bed linen| towels and guest amenities in line with company guidelines
Undertake regular deep cleaning tasks
Restock and maintain trolley on daily basis
Be environmentally aware
Dispose of waste accordingly
Manage guest requests in a timely and efficient manner
Implement guest turn down service as requested
Carry out lost property procedures
Greet guests in a friendly manner
Deliver guest requests and assist in cleaning guest rooms| as needed
Assist other departments wherever necessary and maintain good working relationships
What are we looking for?
To successfully fill this role you should be able to demonstrate the attitude|
behaviours| skills and values that follow:
Positive attitude and excellent communication skills
Flexible schedule must be able to work evenings and weekends.
Good command of Written and Oral English
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
Secondary School Education
Since being founded in 1919| Hilton Worldwide has been a leader in the
hospitality industry. Today| Hilton Worldwide remains a beacon of innovation|
quality| and success. This continued leadership is the result of our Team
Members staying true to our Vision| Mission| and Values. Specifically| we look
for demonstration of these Values:
H Hospitality – We|re passionate about delivering exceptional guest
experiences.
I Integrity – We do the right thing| all the time.
L Leadership – We|re leaders in our industry and in our communities.
T Teamwork – We|re team players in everything we do.
O Ownership – We|re the owners of our actions and decisions.
N Now – We operate with a sense of urgency and discipline
In addition| we look for the demonstration of the following key attributes in
our Team Members:
Living the Values
Quality
Productivity
Dependability
Customer Focus
Teamwork
Adaptability
What benefits will I receive?
You will be offered a competitive benefits package. As a team member you will
also become eligible to receive discounts products and services offered by
Hilton Worldwide and its partners. We look forward to explaining in detail the
range of excellent benefits that you would expect from a global hotel
organization like Hilton Worldwide.