Category: toronto

Restaurant Server – Hilton Mississauga Canada

Jobs Hilton Mississauga Meadowvale Canada
On: By: admin

JOB DESCRIPTION
A Restaurant Server is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.
What will I be doing?
As a Restaurant Server, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Restaurant Server will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage guest queries in a friendly, timely, and efficient manner
Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
Ensure knowledge of menu and all products
Ensure mis-en-place is well stocked at all floor stations
Follow correct reporting procedures if faced with issues
Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for?

A Restaurant Server serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Experience in Food and Beverage department and/or industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

APPLY HERE

Guest Service Agent (Bell Person) – Hilton hotel Toronto Airport Canada

Jobs at Hilton hotel Toronto airport Canada
On: By: admin

JOB DESCRIPTION
A Guest Service Agent is responsible for transferring and storing guest luggage and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
A Guest Service Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

Welcome Guests on arrival and assist with their luggage
Escort arriving and departing guests to and from their accommodations
Oversee delivery and safe keeping of luggage, keep the luggage room in order
Inspect guest rooms and acquaint guests with these rooms and their features
Stay current on all hotel services as well as VIP requirements and special events
Demonstrate current knowledge of external locations, attractions and landmarks in the vicinity
Project a professional manner with an emphasis on hospitality and guest service
Respond to guest inquiries and requests in a timely, friendly and efficient manner
Assist in the maintenance, appearance and functionality of the equipment
Comply with all hotel security, fire regulations and Health and Safety legislation
Assist fellow team members and other departments wherever necessary to maintain positive working relationships
Other duties as assigned by management
What are we looking for?
A Guest Service Agent serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

Positive attitude and communication skills
Ability to work flexible hours
Ability to work under pressure
Ability to work on own and as part of a team
Commitment to respond to Guest requests and deliver high levels of service
Excellent grooming standards
Ability to lift luggage weighing 50-55 lbs
Class G licence is required
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous experience working within a hotel
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

ACCESSIBILITY Hilton Hotels and Resorts are committed to providing equality of services, access to facilities for all our guests. For more information on this hotel’s Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at AODA_Hiltons_In_Canada@hilton.com or call 1-844-217-AODA

APPLY HERE

Room Attendant – Part Time – Sheraton Centre Toronto Hotel – Canada

On: By: admin

APPLY HERE

Job Number 20008544
Job Category Housekeeping & Laundry
Location Sheraton Centre Toronto Hotel| 123 Queen St W| Toronto| Ontario|
Canada
Brand Sheraton Hotels & Resorts
Schedule Part-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Job Summary

The impact you’ll make

When a guest walks into any of our rooms – imagine that first look around they
take. Followed by that sigh of relief because they’ve arrived to their home
away from home| be it for a night or a week| and it’s perfect. Everything is
exactly in its place.

Crisp| pressed linens. Perfectly placed pillows. A sparkling mirror. Every
detail adding up to an experience our guests feel great about because they
know they’re in good hands while staying with us. That’s the impact you make
with your efforts| which become even bigger when those experiences add up and
create a loyal customer.

What you’ll do

Replace guest amenities and supplies in rooms
Make beds and fold sheets
Remove trash| dirty linens and room service items
Greet guests and take care of requests
Straighten desk items| furniture and appliances
Dust| polish and remove marks from walls and furnishings
Vacuum carpets and floor care duties

Perks you deserve

We’ll support you in and out of the workplace by offering:

Team-spirited coworkers
Encouraging management
Wellbeing programs
Learning and development opportunities
Discounts on hotel rooms| gift shop items| food and beverage
Recognition programs

What we’re looking for

A warm| people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
demeanor| clear communication and appearance in a clean uniform are also
required. Prior to employment| we’ll ask you to complete safety training and
certification.

You’re welcome here

Our highest priority is making you feel as welcome as our guests. We want you
to know you’re important to us and that you’ll make an impact in your role|
and for that| you’ll be appreciated and valued.

_

Housekeeper – Marriott Downtown at CF Toronto Eaton Centre – Canada

On: By: admin

APPLY HERE

Job Number 20021197
Job Category Housekeeping & Laundry
Location Marriott Downtown at CF Toronto Eaton Centre| 525 Bay Street|
Toronto| Ontario| Canada
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Job Summary

The impact you’ll make

When a guest walks into any of our rooms – imagine that first look around they
take. Followed by that sigh of relief because they’ve arrived to their home
away from home| be it for a night or a week| and it’s perfect. Everything is
exactly in its place.

Crisp| pressed linens. Perfectly placed pillows. A sparkling mirror. Every
detail adding up to an experience our guests feel great about because they
know they’re in good hands while staying with us. That’s the impact you make
with your efforts| which become even bigger when those experiences add up and
create a loyal customer.

What you’ll do

Replace guest amenities and supplies in rooms
Make beds and fold sheets
Remove trash| dirty linens and room service items
Greet guests and take care of requests
Straighten desk items| furniture and appliances
Dust| polish and remove marks from walls and furnishings
Vacuum carpets and floor care duties

Perks you deserve

We’ll support you in and out of the workplace by offering:

Team-spirited coworkers
Encouraging management
Wellbeing programs
Learning and development opportunities
Discounts on hotel rooms| gift shop items| food and beverage
Recognition programs

What we’re looking for

A warm| people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
demeanor| clear communication and appearance in a clean uniform are also
required. Prior to employment| we’ll ask you to complete safety training and
certification.

You’re welcome here

Our highest priority is making you feel as welcome as our guests. We want you
to know you’re important to us and that you’ll make an impact in your role|
and for that| you’ll be appreciated and valued.

_

Housekeeper – Full Time – Delta Hotels Toronto – Canada

On: By: admin

APPLY HERE

Job Number 20002531
Job Category Housekeeping & Laundry
Location Delta Hotels Toronto| 75 Lower Simcoe Street| Toronto| Ontario|
Canada
Brand Delta Hotels and Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
With our diverse portfolio of locations| you???ll find Delta Hotels in world-
renowned cities and prestigious resorts across Canada. Delta Hotels is a
Marriott International brand and offers you the opportunity to find the
hospitality job and career journey that|s right for you. With more than 1100
managed properties and 19 brands you|ll find Marriott International in your
neighborhood and in more than 74 countries across the globe. Find Your World???
at Delta Hotels.

Job Summary

The impact you???ll make

When a guest walks into any of our rooms ??? imagine that first look around they
take. Followed by that sigh of relief because they???ve arrived to their home
away from home| be it for a night or a week| and it???s perfect. Everything is
exactly in its place.

Crisp| pressed linens. Perfectly placed pillows. A sparkling mirror. Every
detail adding up to an experience our guests feel great about because they
know they???re in good hands while staying with us. That???s the impact you make
with your efforts| which become even bigger when those experiences add up and
create a loyal customer.

What you???ll do

Replace guest amenities and supplies in rooms
Make beds and fold sheets
Remove trash| dirty linens and room service items
Greet guests and take care of requests
Straighten desk items| furniture and appliances
Dust| polish and remove marks from walls and furnishings
Vacuum carpets and floor care duties

Perks you deserve

We???ll support you in and out of the workplace by offering:

Team-spirited coworkers
Encouraging management
Wellbeing programs
Learning and development opportunities
Discounts on hotel rooms| gift shop items| food and beverage
Recognition programs

What we???re looking for

A warm| people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
demeanor| clear communication and appearance in a clean uniform are also
required. Prior to employment| we???ll ask you to complete safety training and
certification.

You???re welcome here

Our highest priority is making you feel as welcome as our guests. We want you
to know you???re important to us and that you???ll make an impact in your role|
and for that| you???ll be appreciated and valued.

_

Housekeeping- Room Attendant – Delta Hotels Toronto – Canada

On: By: admin

APPLY HERE

Job Number 19174707
Job Category Housekeeping & Laundry
Location Delta Hotels Toronto| 75 Lower Simcoe Street| Toronto| Ontario|
Canada
Brand Delta Hotels and Resorts
Schedule Part-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
With our diverse portfolio of locations| you???ll find Delta Hotels in world-
renowned cities and prestigious resorts across Canada. Delta Hotels is a
Marriott International brand and offers you the opportunity to find the
hospitality job and career journey that|s right for you. With more than 1100
managed properties and 19 brands you|ll find Marriott International in your
neighborhood and in more than 74 countries across the globe. Find Your World???
at Delta Hotels.

Job Summary

The impact you???ll make

When a guest walks into any of our rooms ??? imagine that first look around they
take. Followed by that sigh of relief because they???ve arrived to their home
away from home| be it for a night or a week| and it???s perfect. Everything is
exactly in its place.

Crisp| pressed linens. Perfectly placed pillows. A sparkling mirror. Every
detail adding up to an experience our guests feel great about because they
know they???re in good hands while staying with us. That???s the impact you make
with your efforts| which become even bigger when those experiences add up and
create a loyal customer.

What you???ll do

Replace guest amenities and supplies in rooms
Make beds and fold sheets
Remove trash| dirty linens and room service items
Greet guests and take care of requests
Straighten desk items| furniture and appliances
Dust| polish and remove marks from walls and furnishings
Vacuum carpets and floor care duties

Perks you deserve

We???ll support you in and out of the workplace by offering:

Team-spirited coworkers
Encouraging management
Wellbeing programs
Learning and development opportunities
Discounts on hotel rooms| gift shop items| food and beverage
Recognition programs

What we???re looking for

A warm| people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
demeanor| clear communication and appearance in a clean uniform are also
required. Prior to employment| we???ll ask you to complete safety training and
certification.

You???re welcome here

Our highest priority is making you feel as welcome as our guests. We want you
to know you???re important to us and that you???ll make an impact in your role|
and for that| you???ll be appreciated and valued.

_

Housekeeping Aide – Sheraton Gateway Hotel in Toronto International Airport – Canada

On: By: admin

APPLY HERE

Job Number 19177470
Job Category Housekeeping & Laundry
Location Sheraton Gateway Hotel in Toronto International Airport| 3111
Convair Drive| Mississauga| Ontario| Canada
Brand Sheraton Hotels & Resorts
Schedule Part-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another ??? and are driven to make things better. We love
what we do| and we give it all we???ve got ??? on property and off. When guests
stay with us| it???s not just a room with a bed that they???re buying. It???s an
experience. We???re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Job Summary

Respond promptly to requests from guests and other departments. Identify and
report preventative or other maintenance issues in public areas or guest
rooms. Post caution signs. Contact other departments directly for urgent
repairs. Deliver guest requests and set up furniture items in guest rooms as
requested. Remove items from hallways and transport to service areas|
including debris| room service food and beverage trays| unread newspapers|
soiled linens| and trash placed near Housekeeper carts. Clean| maintain| and
store cleaning equipment.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional. Maintain confidentiality of proprietary information; protect
company assets. Support all co-workers and treat them with dignity and
respect. Support team to reach common goals. Comply with quality assurance
expectations and standards. Move at a speed that is required to respond to
work situations (e. g.| run| walk| jog). Visually inspect tools| equipment| or
machines (e. g.| to identify defects). Grasp| turn| and manipulate objects of
varying size and weight| requiring fine motor skills and hand-eye
coordination. Reach overhead and below the knees| including bending| twisting|
pulling| and stooping. Move through narrow| confined| or elevated spaces. Move
over sloping| uneven| or slippery surfaces and steps. Move up and down a
ladder. Move up and down stairs and/or service ramps. Move| lift| carry| and
place objects weighing less than or equal to 55 pounds without assistance and
in excess of 55 pounds with assistance. Ability to push and pull a loaded
housekeeping cart and other work-related machinery over sloping and uneven
surfaces. Stand| sit| kneel| or walk for an extended period or high frequency
across an entire work shift. Perform other reasonable job duties as requested
by Supervisors.

_

Housekeeper – Sheraton Gateway Hotel in Toronto International Airport – Canada

On: By: admin

APPLY HERE

Job Number 19177468
Job Category Housekeeping & Laundry
Location Sheraton Gateway Hotel in Toronto International Airport| 3111
Convair Drive| Mississauga| Ontario| Canada
Brand Sheraton Hotels & Resorts
Schedule Part-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another ??? and are driven to make things better. We love
what we do| and we give it all we???ve got ??? on property and off. When guests
stay with us| it???s not just a room with a bed that they???re buying. It???s an
experience. We???re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

Job Summary

The impact you???ll make

When a guest walks into any of our rooms ??? imagine that first look around they
take. Followed by that sigh of relief because they???ve arrived to their home
away from home| be it for a night or a week| and it???s perfect. Everything is
exactly in its place.

Crisp| pressed linens. Perfectly placed pillows. A sparkling mirror. Every
detail adding up to an experience our guests feel great about because they
know they???re in good hands while staying with us. That???s the impact you make
with your efforts| which become even bigger when those experiences add up and
create a loyal customer.

What you???ll do

Replace guest amenities and supplies in rooms
Make beds and fold sheets
Remove trash| dirty linens and room service items
Greet guests and take care of requests
Straighten desk items| furniture and appliances
Dust| polish and remove marks from walls and furnishings
Vacuum carpets and floor care duties

Perks you deserve

We???ll support you in and out of the workplace by offering:

Team-spirited coworkers
Encouraging management
Wellbeing programs
Learning and development opportunities
Discounts on hotel rooms| gift shop items| food and beverage
Recognition programs

What we???re looking for

A warm| people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details

This role requires the ability to move and lift up to 25 lbs. Standing|
sitting or walking for extended periods of time and ensuring a professional
demeanor| clear communication and appearance in a clean uniform are also
required. Prior to employment| we???ll ask you to complete safety training and
certification.

You???re welcome here

Our highest priority is making you feel as welcome as our guests. We want you
to know you???re important to us and that you???ll make an impact in your role|
and for that| you???ll be appreciated and valued.

_

Housekeeping Manager – Sheraton Gateway Hotel in Toronto International Airport – Canada

On: By: admin

APPLY HERE

Job Number 19164252
Job Category Housekeeping & Laundry
Location Sheraton Gateway Hotel in Toronto International Airport| 3111
Convair Drive| Mississauga| Ontario| Canada
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Sheraton| we go above and beyond in everything we do. We are inspired by
our guests and one another – and are driven to make things better. We love
what we do| and we give it all we’ve got – on property and off. When guests
stay with us| it’s not just a room with a bed that they’re buying. It’s an
experience. We’re looking for someone who is ready to go beyond in everything
they do. If you are someone with a genuine drive to improve your life and the
lives of those around you| we encourage you to explore careers with Sheraton.

JOB SUMMARY

Responsible for the daily shift operations of Housekeeping| Recreation/Health
Club and| if applicable| Laundry. Directs and works with employees to verify
property guestrooms| public space and employee areas are clean and well
maintained. Completes inspections and holds people accountable for corrective
action. Position assists in ensuring guest and employee satisfaction while
maintaining the operating budget.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the housekeeping or
related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant
Management| Hospitality| Business Administration| or related major; no work
experience required.

CORE WORK ACTIVITIES

Managing Housekeeping Operations and Budgets

• Verifies guest room status is communicated to the Front Desk in a timely and
efficient manner.

• Inspects guestrooms on a daily basis.

• Obtains list of rooms to be cleaned immediately and list of prospective
check-outs or discharges to prepare work assignments.

• Inventories stock to verify adequate supplies.

• Supports and supervises an effective inspection program for all guestrooms
and public space.

• Understands the impact of department’s operations on the overall property
financial goals and objectives and manages to achieve or exceed budgeted
goals.

• Verifies all employees have proper supplies| equipment and uniforms.

• Communicates areas that need attention to staff and follows up to verify
understanding.

• Supervises daily Housekeeping shift operations and verifies compliance with
all housekeeping policies| standards and procedures.

• Participates in departmental meetings and continually communicates a clear
and consistent message regarding the departmental goals to produce desired
results.

Conducting Human Resources Activities

• Uses all available on the job training tools to train new room attendants
and provide follow-up training as necessary.

• Establishes and maintains open| collaborative relationships with employees
and verifies employees do the same with them.

• Schedules employees to business demands and for tracks employee time and
attendance.

• Verifies employees understand expectations and parameters.

• Verifies property policies are administered fairly and consistently|
disciplinary procedures and documentation are completed according to Standard
and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review
Process| where applicable.

• Supervises staffing levels to verify that guest service| operational needs|
and financial objectives are met.

• Observes service behaviors of employees and provides feedback to
individuals.

• Verifies employee recognition is taking place on all shifts.

• Participates in an on-going employee recognition program.

• Solicits employee feedback| utilizes an “open door” policy| and reviews
employee satisfaction results to identify and address employee problems or
concerns.

• Participates in employee progressive discipline procedures.

• Celebrates successes and publicly recognizes the contributions of team
members.

Ensuring Exceptional Customer Service

• Sets a positive example for guest relations.

• Understands the brand|s service culture.

• Participates in the development and implementation of corrective action
plans to improve guest satisfaction.

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focuses
on continuous improvement.

• Responds to and handles guest problems and complaints.

• Strives to improve service performance.

_