TSR/Technical Trainer – DELL – Canada

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TSR/Technical Trainer
Competitive salary
Ontario- North York
Dell provides the technology that transforms the way we all work and live. But
we are more than a technology company — we are a people company. We inspire-
challenge and respect every one of our over 100-000 employees. We also provide
them with unparalleled growth and development opportunities. We can`t wait for
you to discover this for yourself as a TSR/Technical Trainer on our DCC
team in Ontario- North York.
At Dell- we create the extraordinary. Our Inside Product Specialists are the
experts who sell innovation to the world. Responsible for a set of product

and services- they get to know their portfolio inside and out. Our Insid

Sales teams rely on them for technical advice during the sales process. The

directly advise customers on everything from product features an

configurations- through to pricing and availability. Crucially- howeve

complex the question- they`re ready to deliver technical solutions to meet
customers` needs via phone- chat- web or email.

Key Responsibilities

Devising technical training programs according to organizational requirements
Producing training schedules and classroom agenda
Determining course content according to objectives

Essential Requirements

Prepare training material (presentations- worksheets etc.)
Execute training sessions- webinars- workshops etc. in groups or individually
Arrange for and conduct on-site training when needed
Keep and report data on completed courses- absences- issues etc.
Observe and evaluate results of training programs
Determine overall effectiveness of programs and make improvements

Desirable Requirements

Knowledge of modern training techniques and tools in technical subjects
Experience in designing technical course content
Ability to address training needs with complete courses
Working knowledge in MS Office (especially Powerpoint)
Outstanding communication skills and comfortable speaking to crowds
Excellent organizational and time-management abilities

Benefits
We offer highly competitive salaries- bonus programs- world-class benefits-
and unparalleled growth and development opportunities — all to create a
compelling and rewarding work environment.

If you`re ready to get to the heart of ground-breaking products and champion
innovation as an expert- this is your opportunity to develop with Dell.

Dell Canada Inc. (|Dell|) is committed to fostering an inclusive- accessible
environment- where all employees and customers feel valued- respected and
supported. We are dedicated to building a workforce that reflects the
diversity of our customers and communities in which we live and serve- and
creating an environment where every employee has the opportunity to reach
her/his potential. We welcome applications from: women- Aboriginal persons-
persons with disabilities- ethnic minorities- visible minorities- and others
who may contribute to diversification.

As part of our commitment to accessibility for all persons with disabilities-
Dell will- upon the request of the applicant- provide accommodation during the
recruitment process to ensure equal access to applicants with disabilities. If
you are selected for an interview and you need accommodation- please contact
your recruiter.

Job Family: Inside-Sales Job ID: R64734