Food and Beverage Supervisor – Hampton Inn and Homewood Suites Complex Calgary

APPLY HERE

JOB DESCRIPTION
 
A Food and Beverage Supervisor is responsible for supervising operations of
Food and Beverage outlets to deliver an excellent Guest and Member experience
while working with the team to ensure departmental targets are met.
What will I be doing?
As a Food and Beverage Supervisor| you are responsible for supervising
operations of Food and Beverage outlets to deliver an excellent Guest and
Member experience. A Food and Beverage Supervisor will also be required to
communicate and delegate tasks to the team to ensure departmental targets are
achieved. Specifically| you will be responsible for performing the following
tasks to the highest standards:
Supervise Food and Beverage Outlet operations
Communicate and delegate tasks to the tea

Ensure compliance of brand standard

Manage guest queries in a timely and efficient manne

Represent needs of the tea

Assist Food and Beverage management with achieving financial targets
Assist Food and Beverage management with training and development of team members
Assist with annual and mid-year appraisals with team members under your responsibility
Comply with hotel security| fire regulations and all health and safety legislation
Be environmentally aware
Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Food and Beverage Supervisor serving Hilton brands is always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviours| skills| and values
that follow:

Previous Food and Beverage experience
Committed to delivering high levels of customer service
Positive attitude
Good communication skills
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience in hotel industry
Previous experience in supervising and/or delegation
Willingness to develop team members and self

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Training Series Lead/Coordinator – AECOM – Canada

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AECOM Training Series Lead/Coordinator in Kincardine- Ontario
Canada – Ontario- Kincardine
Job Summary
AECOM is a premier- fully integrated professional and technical services firm
positioned to design- build- finance and operate infrastructure assets around
the world for public- and private-sector clients. With nearly 100-000
employees — including architects- engineers- designers- planners- scientists
and management and construction services professionals — serving clients in
over 150 countries around the world- AECOM is ranked as the #1 engineering
design firm by revenue in Engineering News-Record magazine`s annual industry
rankings- and has been recognized by Fortune magazine as a World`s Most
Admired Company. The firm is a leader in all of the key markets that i

serves- including transportation- facilities- environmental- energy- oil an

gas- water- high-rise buildings and government. AECOM provides a blend o

global reach- local knowledge- innovation and technical excellence i

delivering customized and creative solutions that meet the needs of clients`
projects. A Fortune 500 firm- AECOM companies- including URS Corporation and
Hunt Construction Group- have annual revenue of approximately $19 billion.
More information on AECOM and its services can be found at www.aecom.com .

AECOM is seeking a Training Series Lead/Coordinator to be based at our
Kincardine- ON location. An ideal candidate must be local or willing to
relocate to the area. A Living Out Allowance may be available.

ABOUT US

The Shoreline Power Group is a Joint Venture of Aecon- AECOM and SNC-Lavalin.
Shoreline Power Group will be completing the Fuel Channel and Feeder
Replacement (FCFR) project. The joint venture has been awarded a contract by
Bruce Power to execute the Unit 6 FCFR at the Bruce Nuclear Generating Station
in Kincardine- Ontario.

This project is part of Bruce Power`s Life Extension Program- which will allow
Bruce Power`s CANDU units to continue to operate safely through to 2064- the
project is the centerpiece of the Major Component Replacement (MCR) program to
replace the main components of the reactor. Unit 6 is the first of six
reactors being replaced by Bruce Power through the MCR program.

The scope of work includes the removal and replacement of calandria tubes-
pressure tubes- and feeders for Unit 6- as well as construction management and
trade labour. Work is scheduled to commence in June 2020- with expected
completion in the third quarter of 2022.

PURPOSE OF THE POSITION

Under the direction of the Series Training Manager- the Training Coordinator
will lead the scheduling and organizing of training activities for the Bruce
Power FCFR Series execution.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Partner with stakeholders regarding employee training requirements

Coordinate the training analysis phase and apply the Training Needs Analysis and OPEX

Liaise with subject matter experts to organize the relevant information for instructional design

Support the Instructional Designer with training content creation during the development phase

Design and apply assessment tools and KPI`s to measure training effectiveness

Evaluate and make recommendations on training material and methodology

Coordinate logistics for training activities including venues and equipment

Track and report on training outcomes and provide feedback to program participants and management

Act as Training Team interface with Aecon University

Maintain employee training records using project Learning Management System (AU)

Keep current on training technology and methodology

Manage the Training Readiness process to ensure successful implementation of the Training Program.

Ensure Training Program is developed in compliance with regulatory requirements- and applicable project specifications and work plans.

OTHER DUTIES AND RESPONSIBILITIES

Liaise with Project Controls Group for financial forecasting and schedule updates.

Other duties as directed by the Series Training Manager

SUPERVISORY RESPONSIBILITIES

Provide leadership to those interfacing with the training program to ensure organizational objectives are met

Provide mentorship to Training Team Coordinators

Conditions of Employment for this position are:

For positions that fall into the list of required positions within the AECOM
Oil & Gas Background Check policy- qualified applicants who are offered- and
accept- the role must complete a satisfactory pre-employment Background Check.
This may consist of all or a combination of the following: Canadian Criminal
Record check- an Employment Verification and/or an Education and Accreditation
Verification.

Minimum Requirements

KNOWLEDGE AND SKILLS

Technical college diploma or equivalent combination of technical training and/or related experience.

Minimum 5 years industrial construction experience in a coordination role

Knowledge of construction industry best practices for Safety- Quality- Work Planning and Project Controls

Good communication- organization and leadership skills are essential

Advanced Skills using Excel- Outlook and MS Project (database management and programming an asset)

Experience with database management and programming an asset

Preferred Qualifications

OTHER QUALIFICATIONS

Due to the nature of work conducted by AECOM- mandated nuclear export controls requirements must be met for employment

Our background check process includes a full security check and clearance process as well as reference checks. The security clearance process includes a comprehensive list of previous residences- employment- education and other pertinent information. Those with a valid Bruce Power security clearance are strongly preferred.

What We Offer

When you join AECOM- you become part of a company that is

pioneering the future . Our teams around the world are involved in some of the
most cutting-edge and innovative projects and programs of our time- addressing
the big challenges of today and shaping the built environment for generations
to come. We ensure a workplace that encourages growth- flexibility and
creativity- as well as a company culture that champions

inclusion- diversity and overall

employee well-being through programs supported by company leadership. Our

core values define who we are- how we act and what we aspire to- which comes
down to not only

delivering a better world – but working to |make amazing happen| in each
neighborhood- community and city we touch. As an Equal Opportunity Employer-
we believe in each person`s potential- and we`ll help you reach yours.

Job Category Administrative Support / Secretarial

Business Line Construction Services

Business Group Construction Services Group (CS)

Country Canada

Position Status Full-Time

Requisition/Vacancy No. 224702BR

Clearance Required No

Qualified applicants will receive consideration for employment without regard
to race- color- religion- sex- national origin- sexual orientation- gender
identity- disability or protected veteran status.

Project Controls Lead – AECOM – Canada

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AECOM Project Controls Lead in Bonnyville- Alberta
Canada – Alberta- Bonnyville
Job Summary
AECOM is seeking a Project Controls Lead to join our Bonnyville Operations
team in Bonnyville- AB. This is a Full-Time position on 5 days on 2 days off
work schedule.
The Project Control Lead is responsible for providing daily direction- sound
judgment and experience for effective leadership of the project controls
functions towards the accomplishment of project-defined goals and objectives.
Lead in the development of all reports set forth in the client business
requirements as well as indicated in the corporate reporting procedures.
Interface and provide ongoing support to the Construction team and/or Clients.

Responsibilities

Supervise the Project Control team in effort to maintain schedules- cost controls- forecasting and in all level reporting.

Conduct annual Performance Management process for all project controls team members assigned to the project.

Coach- monitor- assist- and assign tasks to project controls team as well as provide support to Project

Controls Leads throughout the division. Review outstanding tasks with team members and update priority list and/or projects and/or clients with any changes.

Conduct review sessions on project status with project management and/or client and highlight adverse schedule and cost variances for corrective actions.

Lead in the development of all reports set forth in the client business requirements as well as indicated in the corporate reporting procedures.

Review- approve and submit Trend logs to the Client.

Review detailed forecasting of all indirect and equipment costs.

Review forecast hours at completion by discipline.

Review weekly coordination of data. (Cost/Schedule/Trends/Progress).

Ensure that all Project Controls activities are in accordance with set Project Procedures and Job Instructions. Includes preparation of schedules- cost reports- cash flow and variance analysis.

Develop and maintain project controls plan and procedures outlining methodologies and responsibilities while ensuring alignment with Flint Infrastructure process and procedures.

Review and provide feedback on miscellaneous project reports.

Provide construction with forward looking mitigation plans and data.

Verify integrity of Earned Value Management System.

Prepare and/or review contract change notices.

Coordinate with and respond to queries from internal and external clients.

Attend team meetings to provide assistance in resolving issues review progress reports and ensure assignment of new tasks.

Analyze and provide input to technical and performance criteria on Project Controls systems to Business

Information Systems.

Provide recommendations and guidance to other Functional groups with regards to processes- monitoring and system requirements.

Provide input for business operations reports.

Review and approve team members` timesheets and submit to administration. Ensuring that the appropriate overtime approvals have been complete for upcoming overtime- these approvals are to be submitted with the corresponding timesheets.

Complete and submit any monthly summaries to the appropriate departments. (e.g. P-card summaries- expense reports- etc)

Other duties as assigned.

Conditions of Employment for this position are:

1. Qualified applicants who are offered- and accept- a position must complete a satisfactory pre-employment Background Check- which may consist of all or a combination of the following: Canadian Criminal Record check- an Employment Verification and/or an Education and Accreditation Verification.

2. Qualified applicants who are offered- and accept- a position must provide evidence of a satisfactory Alcohol & Drug test in accordance with the Company|s Alcohol & Drug Policy. To be valid- the test must have been conducted at the direction of AECOM – O&G Business Unit.

Minimum Requirements

Bachelors degree in engineering- construction- business or related field- or demonstrated equivalent and related experience.

Minimum 6 years of related experience with engineering- procurement and construction projects or operating industrial facilities.

2+ years of experience in Cost and Schedule with in whichever discipline is secondary.

Demonstrated ability to effectively lead a technical organization of at least two planning/scheduling and/or cost analysis personnel to support company and project requirements.

Understanding of contract terms- accounting principles- and billing procedures.

Proficient in Microsoft Office (Word- Outlook- Excel- PowerPoint- Project).

High level of organizational skills and time management.

Demonstrated experience in managing complex projects and meeting delivery requirements.

Excellent communication skills with the ability to communicate effectively- written and verbally.

Ability to travel- as required.

A valid driver|s license and clean driver|s abstract required.

Preferred Qualifications

Experienced with scheduling using MS project and Primavera P6 desirable.

Experienced with Cost system (i.e. Prism) and Oracle.

What We Offer

When you join AECOM- you become part of a company that is

pioneering the future . Our teams around the world are involved in some of the
most cutting-edge and innovative projects and programs of our time- addressing
the big challenges of today and shaping the built environment for generations
to come. We ensure a workplace that encourages growth- flexibility and
creativity- as well as a company culture that champions

inclusion- diversity and overall

employee well-being through programs supported by company leadership. Our

core values define who we are- how we act and what we aspire to- which comes
down to not only

delivering a better world – but working to |make amazing happen| in each
neighborhood- community and city we touch. As an Equal Opportunity Employer-
we believe in each person`s potential- and we`ll help you reach yours.

Job Category Construction Management

Business Line Construction Services

Business Group Construction Services Group (CS)

Country Canada

Position Status Full-Time

Requisition/Vacancy No. 224807BR

Clearance Required No

Qualified applicants will receive consideration for employment without regard
to race- color- religion- sex- national origin- sexual orientation- gender
identity- disability or protected veteran status.

Bilingual Payroll Coordinator – AECOM – Canada

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AECOM Bilingual Payroll Coordinator in Montreal- Quebec
Canada – Ontario- Thornhill
Job Summary
AECOM is actively seeking a creative- highly talented Bilingual Payroll
Coordinator. This position will be based out of our Markham- ON office.
(Montreal could also be a possibility).
The responsibilities of this position include- but are not limited to:
Process payroll for 1000+ employees
Process New Hires and Terminations
Respond to and resolve any employee inquiries
Maintain complete and accurate employee records
Process pay stub and T4 distribution

Process payroll related system interfaces

Process timesheet collection

Produce payroll journal entries

Ensure compliance with all internal/external audits- SOX- etc

Prepare required payroll reports as needed

Year-end processing and filing of payroll returns

Assist in other payroll functions as needed

Minimum Requirements

High school diploma

2+ years working in payroll

Must speak and read French fluently

Excellent organization- customer service- time management and communication skills

Exceptional speed- accuracy and very detail oriented on data entry

Ability to work independently as well as in a team environment

Ability to work with minimal supervision

Must be able to work overtime

Ability to work in a fast paced environment

Sound knowledge of accounting principles

Preferred Qualifications

Diploma in related field is preferred

5+ years of experience

Ceridian Insync experience preferred

Quebec payroll experience preferred

Experience in the following products would also be an asset: Workday- ADP Global View and Oracle

Completion of Canada Payroll Association course

What We Offer

When you join AECOM- you become part of a company that is

pioneering the future . Our teams around the world are involved in some of the
most cutting-edge and innovative projects and programs of our time- addressing
the big challenges of today and shaping the built environment for generations
to come. We ensure a workplace that encourages growth- flexibility and
creativity- as well as a company culture that champions

inclusion- diversity and overall

employee well-being through programs supported by company leadership. Our

core values define who we are- how we act and what we aspire to- which comes
down to not only

delivering a better world – but working to |make amazing happen| in each
neighborhood- community and city we touch. As an Equal Opportunity Employer-
we believe in each person`s potential- and we`ll help you reach yours.

Job Category Finance and Accounting

Business Line Geography OH

Business Group Design and Consulting Services Group (DCS)

Country Canada

Position Status Full-Time

Requisition/Vacancy No. 224428BR

Additional Locations CA – Montreal- QC – 85 Sainte-Catherine St West

Clearance Required No

Qualified applicants will receive consideration for employment without regard
to race- color- religion- sex- national origin- sexual orientation- gender
identity- disability or protected veteran status.

Night Auditor/Night Supervisor (Relief) – the DOUGLAS – Canada

APPLY HERE

Job Number 19123525
Job Category Finance and Accounting
Location the DOUGLAS| Autograph Collection| 39 Smithe Street| Vancouver|
British Columbia| Canada
Brand Autograph Collection Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott|s Autograph Collection features a select group of upscale and luxury
independent partner hotels| each with its own distinct personality|
experience| style and features. Located in major cities and desirable
destinations around the world| Autograph guests favor hotel stays that reflect
their own unique and personal styles. Be a part of our team and deliver an
innovative guest experiences that resists predictability.

Job Summary

Check figures| postings| and documents for accuracy. Record| store| access|
and/or analyze computerized financial information. Control and secure cash and
cash equivalents for property according to cash handling policy and
procedures. Organize| secure| and maintain all files and records in accordance
with document retention and confidentiality policies and procedures. Prepare|
maintain| and distribute statistical| financial| accounting| auditing| or
payroll reports and tables. Audit statistical| financial| accounting|
auditing| or payroll reports and tables. Audit and reconcile all revenue
postings.

Follow all company safety and security policies and procedures; report
accidents| injuries| and unsafe work conditions to manager; maintain awareness
of undesirable persons on property premises. Follow all company policies and
procedures; ensure uniform and personal appearance are clean and professional;
maintain confidentiality of proprietary information; protect company assets;
protect the privacy and security of guests and coworkers. Welcome and
acknowledge all guests according to company standards; anticipate and address
guests| service needs; assist individuals with disabilities; thank guests with
genuine appreciation. Speak with others using clear and professional language;
prepare and review written documents accurately and completely; answer
telephones using appropriate etiquette. Develop and maintain positive working
relationships with others; support team to reach common goals; listen and
respond appropriately to the concerns of other employees. Comply with quality
assurance expectations and standards. Move| lift| carry| push| pull| and place
objects weighing less than or equal to 10 pounds without assistance. Perform
other reasonable job duties as requested by Supervisors.

_

Maintenance Supervisor – Delta Hotels Whistler Village Suites – Canada

APPLY HERE

Job Number 19123518
Job Category Engineering and Facilities
Location Delta Hotels Whistler Village Suites| 4308 Main St| Whistler|
British Columbia| Canada
Brand Delta Hotels and Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
With our diverse portfolio of locations| you’ll find Delta Hotels in world-
renowned cities and prestigious resorts across Canada. Delta Hotels is a
Marriott International brand and offers you the opportunity to find the
hospitality job and career journey that|s right for you. With more than 1100
managed properties and 19 brands you|ll find Marriott International in your
neighborhood and in more than 74 countries across the globe. Find Your World™
at Delta Hotels.

Job Summary

Install| maintain| perform preventative maintenance on| and recommend
replacement of tools| appliances| and equipment. Calibrate all controls|
gauges| meters| etc. Identify| locate| and operate all shut-off valves. Order|
mark| and stock parts and supplies as needed. Maintain inventory and purchase
orders log. Inspect tools| equipment| or machines. Enter and locate work-
related information using computers. Operate power lift. Complete the life
safety checklist| including the fire-pump run test and generator run test.
Inspect fire sprinkler valves and alarm systems. Assist in development of
disaster response protocols. Respond and attend to guest repair requests.

Assist management in hiring| training| scheduling| evaluating| counseling|
disciplining| and motivating and coaching employees. Follow all company and
safety and security policies and procedures; report maintenance problems|
safety hazards| accidents| or injuries; and complete safety training and
certifications. Ensure uniform and personal appearance are clean and
professional| and maintain confidentiality of proprietary information. Welcome
and acknowledge all guests according to company standards| anticipate and
address guests’ service needs| and assist individuals with disabilities.
Develop and maintain positive working relationships with others| support team
to reach common goals| and listen and respond appropriately to the concerns of
other employees. Ensure adherence to quality expectations and standards; and
identify| recommend| develop| and implement new ways to increase
organizational efficiency| productivity| quality| safety| and/or cost-savings.
Speak with others using clear and professional language. Visually inspect
tools| equipment| or machines. Reach overhead and below the knees| including
bending| twisting| pulling| and stooping. Move| lift| carry| push| pull| and
place objects weighing less than or equal to 50 pounds without assistance.
Grasp| turn| and manipulate objects of varying size and weight. Stand| sit| or
walk for an extended period of time. Move up and down stairs and/or service
ramps. Perform other reasonable job duties as requested by Supervisors.

_

Guest Service Supervisor – Delta Hotels Edmonton Centre Suites – Canada

APPLY HERE

Job Number 19121154
Job Category Rooms and Guest Services Operations
Location Delta Hotels Edmonton Centre Suites| 10222 102 St NW| Edmonton|
Alberta| Canada
Brand Delta Hotels and Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
With our diverse portfolio of locations| you’ll find Delta Hotels in world-
renowned cities and prestigious resorts across Canada. Delta Hotels is a
Marriott International brand and offers you the opportunity to find the
hospitality job and career journey that|s right for you. With more than 1100
managed properties and 19 brands you|ll find Marriott International in your
neighborhood and in more than 74 countries across the globe. Find Your World™
at Delta Hotels.

Job Summary

Process all guest check-ins| verifying guest identity| form of payment|
assigning room| and activating/issuing room key. Set up accurate accounts for
each guest according to their requirements. Enter Marriott Rewards
information. Ensure rates match market codes| document exceptions. Secure
payment prior to issuing room key| verify/adjust billing. Compile and review
daily reports/logs/contingency lists. Complete cashier and closing reports.
Supply guests with directions and property information. Accommodate guest
requests| contacting appropriate staff if necessary. Follow up to ensure
requests have been met. Process all payment types| vouchers| paid-outs| and
charges. Balance and drop receipts. Count and secure bank at beginning and end
of shift. Obtain manual authorizations and follow all Accounting procedures.
Notify Loss Prevention/Security of any guest reports of theft.

Inspect guest rooms| public areas| pool| etc. after being cleaned by
Housekeeper to ensure quality standards. Run sold room reports| verify room
status| determine discrepant rooms| prioritize room cleaning| and update
status of departing guest rooms. Assist Housekeeping management in managing
daily activities. Act as a liaison to coordinate the efforts of Housekeeping|
Engineering| Front Office| and Laundry. Document and resolve issues with
discrepant rooms with the Front Desk. Prepare| distribute| and communicate
changes in room assignments. Communicate issues to next shift. Complete
required paperwork.

Assist management in training| evaluating| counseling| motivating and coaching
employees; serve as a role model and first point of contact of the Guarantee
of Fair Treatment/Open Door Policy process. Develop/maintain positive working
relationships; support team to reach common goals; listen and respond
appropriately to employee concerns.

Follow company policies and procedures; report accidents| injuries| and unsafe
work conditions to manager; complete safety training and certifications;
ensure personal appearance is clean and professional; maintain confidentiality
of proprietary information; protect company assets. Welcome and acknowledge
guests; anticipate and address guests| service needs; assist individuals with
disabilities; thank guests with genuine appreciation. Speak using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Ensure adherence to
quality standards. Enter and locate information using computers/POS systems.
Stand| sit| or walk for an extended period of time. Move| lift| carry| push|
pull| and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.

_

Housekeeping Coordinator – The Westin Harbour Castle – Canada

APPLY HERE

Job Number 19123458
Job Category Housekeeping & Laundry
Location The Westin Harbour Castle| Toronto| 1 Harbour St| Toronto|
Ontario| Canada
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Westin| we are committed to empowering the well-being of our guests by
providing a refreshing environment| thoughtful amenities| and revitalizing
programming to help ensure that they leave feeling better than when they
arrived. We recognize that travel can be disruptive to our guests’ well-being|
and we’re energized to assist as partners in helping them maintain control and
soaring above it all while on the road. Everything we do is designed to help
guests be at their best| and they appreciate our supportive attitude|
anticipatory service and extensive knowledge on how to best assist them
throughout their stay. We are looking for dynamic people who are excited to
join the team and ready to jump into any situation to give a helping hand. If
you’re someone who has is positive| adaptable and intuitive| and has a genuine
interest in the well-being of others around you| we invite you to discover how
at Westin| together we can rise.

Job Summary

Run sold room reports| verify room status| determine discrepant rooms|
prioritize room cleaning| and update status of departing guest rooms. Assist
Housekeeping management in managing daily activities. Act as a liaison to
coordinate the efforts of Housekeeping| Engineering| Front Office| and
Laundry. Document and resolve issues with discrepant rooms with the Front
Desk. Prepare and distribute assignment sheets/workboards to Housekeeping
staff. Record| monitor| and update list of |Do Not Disturb| rooms. Ensure that
vacant dirty rooms are cleaned by the necessary time and assign rush rooms and
rooms previously on the |Do Not Disturb| list. Complete required Housekeeping
paperwork.

Follow all company and safety and security policies and procedures; report any
maintenance problems| safety hazards| accidents| or injuries; complete safety
training and certifications. Ensure uniform and personal appearance are clean
and professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests| service needs; thank guests with
genuine appreciation. Ensure adherence to quality expectations and standards.
Develop and maintain positive working relationships with others; support team
to reach common goals; listen and respond appropriately to the concerns of
other employees. Speak with others using clear and professional language;
prepare and review written documents accurately and completely. Enter and
locate work-related information using computers. Stand| sit| or walk for an
extended period of time. Move| lift| carry| push| pull| and place objects
weighing less than or equal to 10 pounds without assistance. Perform other
reasonable job duties as requested by Supervisors.

_

Night Audit Supervisor – Delta Hotels Fredericton – Canada

APPLY HERE

Job Number 19120018
Job Category Finance and Accounting
Location Delta Hotels Fredericton| 225 Woodstock Rd| Fredericton| New
Brunswick| Canada
Brand Delta Hotels and Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
With our diverse portfolio of locations| you’ll find Delta Hotels in world-
renowned cities and prestigious resorts across Canada. Delta Hotels is a
Marriott International brand and offers you the opportunity to find the
hospitality job and career journey that|s right for you. With more than 1100
managed properties and 19 brands you|ll find Marriott International in your
neighborhood and in more than 74 countries across the globe. Find Your World™
at Delta Hotels.

Job Summary

Check figures| postings| and documents for accuracy. Record| store| access|
and/or analyze computerized financial information. Control and secure cash and
cash equivalents for property according to cash handling policy and
procedures. Organize| secure| and maintain all files and records in accordance
with document retention and confidentiality policies and procedures. Prepare|
maintain| and distribute statistical| financial| accounting| auditing| or
payroll reports and tables. Audit statistical| financial| accounting|
auditing| or payroll reports and tables. Audit and reconcile all revenue
postings.

Follow all company safety and security policies and procedures; report
accidents| injuries| and unsafe work conditions to manager; maintain awareness
of undesirable persons on property premises. Follow all company policies and
procedures; ensure uniform and personal appearance are clean and professional;
maintain confidentiality of proprietary information; protect company assets;
protect the privacy and security of guests and coworkers. Welcome and
acknowledge all guests according to company standards; anticipate and address
guests| service needs; assist individuals with disabilities; thank guests with
genuine appreciation. Speak with others using clear and professional language;
prepare and review written documents accurately and completely; answer
telephones using appropriate etiquette. Develop and maintain positive working
relationships with others; support team to reach common goals; listen and
respond appropriately to the concerns of other employees. Comply with quality
assurance expectations and standards. Move| lift| carry| push| pull| and place
objects weighing less than or equal to 10 pounds without assistance. Perform
other reasonable job duties as requested by Supervisors.

_

Group Sales Leader – Eastern Canada (CSO) – Central Canada Sales Office

APPLY HERE

Job Number 19094702
Job Category Sales and Marketing
Location Central Canada Sales Office| 2425 Matheson Blvd. E.| Suite 100 |
Mississauga| Ontario| Canada
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

JOB SUMMARY

Directs the day-to-day operations for a team of group sales managers selling
for hotels at the 1-50 Group Sales peak room night parameters. Works in
partnership with the Sr. Director of the Canada Sales Office to maintain the
effectiveness| quality| and productivity of the opportunity management team.
Partners closely with the Market Sales team and hotels to successfully execute
the sales strategy by focusing on transactional excellence for customer
accounts served in the market. Handles incoming leads for group business|
aligns customer preferences with brand needs| and actively up-sells each
business opportunity to maximize revenues and drive customer loyalty.
Maintains knowledge of group transactions and a detailed understanding of
property operations| food and beverage| and planning. Builds and maintains
strong working relationships internally to enable cross-functional
communication and opportunity development.

CANDIDATE PROFILE

Education and Experience

Required:

• High school diploma or GED; 4 years experience in the sales and marketing|
guest services| front desk| or related professional area.
OR

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 2 years
experience in the sales and marketing or related professional area.

Preferred:

• 4 year college degree.

• Supervisory experience.

• Experience selling group business| either at a property or in a sales
office.

• Knowledge of property operations| Food and Beverage (F&B).

• Knowledge of the group sales process for all brands and how to close a sale.

• Team-based selling experience.

• Hospitality Management Degree.

CORE WORK ACTIVITIES

Managing Sales Activities

• Partners with Market Sales team and properties to execute sales strategies
and close group and catering business within the parameters handled by the
Group Sales teams within the Sales Office

• Manages and deploys sales resources to close the best opportunities for each
property based on market conditions and individual property needs.

• Manages the execution of activities to drive financial results| guest
satisfaction| human capital index| and market share.

• Interprets market data to assist team members execute group sales
strategies.

• Monitors transfer of accurate| complete| and timely information to Sales and
Event Management resources.

• Understands and uses property Event Satisfaction Survey (ESS) to analyze
opportunities for improved customer service.

• Identifies and implements improvements to drive continuous improvement in
ESS scores.

• Serves as an authority on sales processes and sales contracts.

• Implements process improvements and best practices.

• Works in partnership with Sr. Director| CSO and Revenue Management partners
to maintain proper pricing| appropriate transient and group mix| and
implementation of sales strategy.

• Responds in a timely manner to incoming group/catering opportunities that
are within the parameters of the Group Sales teams within the Sales Office.

• Refers opportunities to appropriate sales associate if business is outside
the Group Sales parameters.

• Understands the overall market (e.g.| competitors’ strengths and weaknesses|
economic trends| supply and demand) and how to sell against them.

• Verifies that business booked is within hotel parameters.

• Closes the best opportunities for each property based on market conditions
and individual property needs.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

• Transfers accurate| complete| and timely information to property in
accordance with brand standards.

• Up-sells each business opportunity to maximize revenue for individual
properties.

• Understands and utilizes company marketing initiative/incentives to close on
business.

• Follows up on opportunities uncovered by Sales Executives.

• Leverages other Group Sales resources and administrative/support staff to
achieve personal and team related revenue goals.

• Handles incoming leads for group business| aligns customer preferences with
brand needs| and actively up-sells each business opportunity to maximize
revenues and drive customer loyalty.

• Partners closely with the Market Sales leadership and the hotels to
successfully execute the sales strategy by focusing on transactional
excellence for customer accounts served in the market.

• Maintains knowledge and experience of group transactions and a detailed
understanding of property operations| food and beverage| and planning.

• Performs other duties| as assigned| to meet business needs.

Building Successful Relationships

• Builds and maintains strong working relationships internally to enable
cross-functional communication and opportunity development.

• Drives customer loyalty through excellent customer service throughout the
sales process.

• Effectively resolves guest issues that arise as a result of the sales
process and brings issues to the attention of property leadership team as
appropriate

• Identifies and addresses Customer and Guest Satisfaction issues with sales
team in order to improve results| create customer loyalty| and increase market
share.

• Works collaboratively with other sales channels (e.g.| Market Sales| on-
property resources) to establish coordinated sales efforts that are
complementary and not duplicative.

• Drives customer loyalty through excellent customer service throughout the
sales process.

• Serves the customer by understanding their needs and recommending
appropriate features and services that best meet their needs.

• Builds and strengthens relationships with existing and new customers to
enable future bookings| and key internal and external stakeholders.

• Creates clear expectations for customers and properties throughout the sales
process.

Leadership

• Directs the day-to-day operations for a team of group sales managers selling
for full service hotels at the 1-50 peak room night parameters.

• Verifies that the team achieves and/or exceeds targeted revenue and booking
objectives.

• Verifies that team members establish clear expectations for customers and
properties throughout the sales process.

• Manages and deploys sales resources within their “pod” to close the best
opportunities for each property based on market conditions and individual
property needs.

• Creates individual performance objectives for team members based on the
group’s goals and tracks progress regularly against these objectives.

• Manages the group pod’s performance (e.g.| revenue| operational excellence|
customer satisfaction) and manages the group’s operating budget.

• Partners with Human Resources (HR) to attract| develop| and retain the right
people in order to support the strategic priorities of the Group Sales team.

• Creates effective structures| processes| and jobs| and adheres to
performance management systems.

• Sets goals and expectations for direct reports using the Leadership
Performance Process (LPP)| aligns performance and rewards| addresses
performance issues| and holds staff accountable for successful results.

• Champions leadership development and workforce planning priorities by
assessing| selecting| retaining| and developing diverse| high-caliber talent
that can lead the organization today and strengthen the leadership bench for
the future.

• Continues to upgrade the sales & marketing talent and works with HR to
anticipate future talent needs based on business growth plans.

• Creates and sustains a work environment that focuses on fair and equitable
treatment and associate satisfaction to maintain business success.

• Coaches and develops the group pod’s sales skills.

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