Social Media Coordinator – Montreal Airport Marriott In-Terminal Hotel – Canada

APPLY HERE

Job Number 19101025
Job Category Sales and Marketing
Location Montreal Airport Marriott In-Terminal Hotel| 800 Place Liegh-
Capreol| Dorval| Quebec| Canada
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Job Summary

Manage the day-to-day activities for social media channels. Establish long-
range objectives and specify the strategies and actions to achieve them.
Manage active and engaged communities around a defined topic or topics by
managing long-lead editorial calendars| monitoring online conversations.
Participate in online conversations to build Brand visibility| customer
satisfaction and marketing/ecommerce support. Establish a positive online
presence for the hotel(s) by integrating property-specific and Brand messaging
in a compelling and valuable way for participants. Provide measurement of the
impact of online presence to the hotel’s overall business. Report accidents|
injuries| and unsafe work conditions to manager.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests’ service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; answer telephones using appropriate etiquette. Develop
and maintain positive working relationships with others; listen and respond
appropriately to the concerns of other employees. Comply with quality
assurance expectations and standards. Read and visually verify information in
a variety of formats; move| lift| carry| push| pull| and place objects
weighing less than or equal to 10 pounds without assistance; stand| sit| or
walk for an extended period of time. Perform other reasonable job duties as
requested.

_

Social Media Coordinator – Montreal Airport Marriott In-Terminal Hotel – Canada

APPLY HERE

Job Number 19101025
Job Category Sales and Marketing
Location Montreal Airport Marriott In-Terminal Hotel| 800 Place Liegh-
Capreol| Dorval| Quebec| Canada
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Job Summary

Manage the day-to-day activities for social media channels. Establish long-
range objectives and specify the strategies and actions to achieve them.
Manage active and engaged communities around a defined topic or topics by
managing long-lead editorial calendars| monitoring online conversations.
Participate in online conversations to build Brand visibility| customer
satisfaction and marketing/ecommerce support. Establish a positive online
presence for the hotel(s) by integrating property-specific and Brand messaging
in a compelling and valuable way for participants. Provide measurement of the
impact of online presence to the hotel’s overall business. Report accidents|
injuries| and unsafe work conditions to manager.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests’ service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; answer telephones using appropriate etiquette. Develop
and maintain positive working relationships with others; listen and respond
appropriately to the concerns of other employees. Comply with quality
assurance expectations and standards. Read and visually verify information in
a variety of formats; move| lift| carry| push| pull| and place objects
weighing less than or equal to 10 pounds without assistance; stand| sit| or
walk for an extended period of time. Perform other reasonable job duties as
requested.

_

Part Time Social Media Specialist (Contract) – Canada Regional Office

APPLY HERE

Job Number 19001BJE
Job Category Reservations
Location Canada Regional Office| 2425 Mathewson Blvd. E| Suite 100|
Mississauga| Ontario| Canada
Brand Corporate
Schedule Part-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

This is a contract role through Dec 31| 2019 with a possible extension.

JOB SUMMARY

The Social Media Specialist is responsible for the daily coordination of hotel
level social media programs for a multi-brand portfolio of properties within
the Americas BMD organization| and in alignment with strategies defined by the
Director of Social Media Services. This position reports to the BMD Director
of Social Media Services and is accountable for providing comprehensive social
media services inclusive of Agency-led content review and creation| UGC
content curation| paid advertising| reputation management and community
building. The Social Media Specialist acts as the main point of contact for
the hotels and is the liaison between the social media agency account managers
and internal teams| ensuring all deliverables are met and tactics are executed
on time. This position is responsible for setting hotel program strategy|
defining expectations| providing performance reports and ensuring the highest
level of service is delivered.

CANDIDATE PROFILE

Education and Experience

4-year degree from an accredited university in Business Administration| marketing| hospitality management or related field required.

1-3 years of relevant professional experience in brand activation or marketing services support; media| partnerships and promotions| demonstrating progressive career growth and pattern of exceptional performance.

1-3 years social media experience preferred| hotel property experience| hotel field marketing experience| or related experience a plus.

Strong understanding of strategy pull-through| online marketing initiatives| emerging technologies and social media best practices

Demonstrated experience with project management and reporting capabilities

Prior experience working with agencies preferred; primarily in a property services/account services role.

Excellent communication skills| demonstrated poise| tact and diplomacy.

Organized| detail-oriented and deadline sensitive; takes initiative and anticipates needs.

Demonstrated ability to balance the interests and demands of multiple stakeholders.

CORE WORK ACTIVITIES

Develops a comprehensive social media marketing strategy in partnership with the social media agency and the on-property team to drive awareness of hotel| increase guest engagement| and grow traffic to the hotel website.

Ensures marketing programs provide a cohesive social media strategy through the activation of brand-level initiatives| implementation of property specific content and pull-through of destination campaigns.

Collaborates with internal stakeholders such as the BMD account managers and digital client services managers on integrating social media into broader business strategies and campaigns.

Provides day-to-day management of social media profiles| including managing editorial calendar and approval processes| monitoring engagements| oversight of paid social media campaigns| reporting on social media metrics and continuous optimization/improvements.

Works with agency partners to guarantee program tactics are executed on-time and at a high-quality.

Builds and maintains long-term relationships with new and existing properties through open communication; Schedules and leads property discovery| strategy building and reporting calls throughout the year.

Researches social media opportunities for all market segments: business transient| leisure| group catering and food and beverage.

Assists with content seeding efforts.

Trains and reports on social media tool usage at the regional and hotel level (ie Sprinklr and Hyp3r)

Verifies adherence to Corporate Advertising and Marketing Communications standards| brand standards| and format guidelines.

Oversees photo and video shoots to ensure shot-list captured for social media use

Attends and review internal training materials as needed

Keeps apprised of all relevant client| industry and market developments.

Verify marketing information provided to the properties is accurate| complete| timely| and enables hotels to meet or exceed guest expectations.

Analyzes information and evaluates results to choose the best solution and solve problems.

Perform other duties| as assigned| to meet business needs.

Responds to ad-hoc requests.

Additional Responsibilities

Maintains positive working relations with hotel stakeholders| internal customers and cross-department teams.

Provides feedback to continually improve work processes and systems that support program execution.

Attends training and conferences to increase subject matter expertise and deepen skills; Actively seeks out opportunities to learn more about the digital industry.

Manages time effectively and presents ideas| expectations and information in a timely| concise| organized manner.

_