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Job Number 19101025
Job Category Sales and Marketing
Location Montreal Airport Marriott In-Terminal Hotel| 800 Place Liegh-
Capreol| Dorval| Quebec| Canada
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly
Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.
JW Marriott is part of Marriott International|s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy| our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other| where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training| development| recognition and
most importantly| a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.
Job Summary
Manage the day-to-day activities for social media channels. Establish long-
range objectives and specify the strategies and actions to achieve them.
Manage active and engaged communities around a defined topic or topics by
managing long-lead editorial calendars| monitoring online conversations.
Participate in online conversations to build Brand visibility| customer
satisfaction and marketing/ecommerce support. Establish a positive online
presence for the hotel(s) by integrating property-specific and Brand messaging
in a compelling and valuable way for participants. Provide measurement of the
impact of online presence to the hotel’s overall business. Report accidents|
injuries| and unsafe work conditions to manager.
Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests’ service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; answer telephones using appropriate etiquette. Develop
and maintain positive working relationships with others; listen and respond
appropriately to the concerns of other employees. Comply with quality
assurance expectations and standards. Read and visually verify information in
a variety of formats; move| lift| carry| push| pull| and place objects
weighing less than or equal to 10 pounds without assistance; stand| sit| or
walk for an extended period of time. Perform other reasonable job duties as
requested.
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