Junior Waiter – Princess cruise ship jobs

princess cruise ship jobs

princess cruise ship jobs
princess cruise ship jobs
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Junior Waiter
Department: Food & Beverage Service
Brand: Princess Cruises
Date posted: 09-05-2018
Experience : Min 3-4 years in the similar role in a 5* or 4* restaurant

Personal Characteristics:
Understanding of the foundation of customer service; ability and willingness to deliver outstanding service to our passengers.
Thorough knowledge of food, beverage, and wine menus used throughout the fleet.
Motivation to excel in all aspects of job duties and responsibilities.
Personable communicator with outstanding social skills and a warm, friendly, and caring personality.
Willingness to embrace all Company values and Service Credo and lead by example.
Commitment to continuously display and deliver genuine care to our passengers and surprise and delight them throughout their cruise experience.
Ability to adapt and adjust to a variety of circumstances.

1. Provides a positive first impression to every passenger through a warm, welcoming individual greeting; always maintains a spotless and professional appearance.

2. Nurtures a memorable connection with every passenger by always showing genuine interest during service and remaining fully engaged throughout the voyage.

3. Always observes and identifies passengers’ preferences and adjusts service accordingly, anticipating passengers’ needs and offering appropriate responses without the customer having to ask.

4. Demonstrates to every passenger that his or her satisfaction is our top priority by immediately acknowledging every request, responding promptly and effectively to resolve any service request or concern, and following up to ensure passenger satisfaction.

5. Always leaves a positive last impression by providing a genuine and warm closing to the service.

6. Assists the Waiter to create a comfortable, elegant ambience by always preparing table settings and maintaining service stations in line with all Company standards.

7. Assists the Waiter to deliver food and beverages as requested, in a timely manner, in the correct service order; follows up to ensure each passenger’s needs have been met and suggest solutions to any issues.

8. Always clears and replenishes service items promptly, without direction, throughout service.

9. Minimizes breakage, loss, and theft of service items by always handling equipment and supplies appropriately and with care.

F&B Server – Costa Cruises-Europe

costa cruise ship jobs
costa cruise ship jobs

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F&B Server
Department: Food & Beverage Service
Brand: Costa Cruises-Europe
Date posted: 12-03-2018

Main Duties & Responsibilities
Puts guests and internal clients at the center. Is service driven. Ensures an excellent service quality. Makes sure expectations are exceeded in line with brand positioning.
Assures that the Dining Room is arranged as from manual by supervising the assigned area and by controlling the mise en place
Guides the Guest through the use of menu , takes the order and serves food and beverage for the assigned station during the service periods in order to provide a timely and excellent service with good salesmanship
Supervises the Assistant Waiter to pay attention to assigned tables in order to assure that food and beverage (i.e. bread, butter, water, wine) are always available to Guests

During the service supervises that tables are maintained clean and tidy, following the sequence provided by the manual
Cleans and sanitizes all areas and furniture of Restaurant as directed following sanitation standard (HACCP)
When needed at the Buffet area provides refilling, cleaning and loading of the assigned station and carries the materials for maintaining the standard of service
Provides professional, speedy and courteous service to the Guest and gives information related to services/areas and during embarkation day accompanies Guests to assigned table
Responsible to set up and provide service to beverage station according to demand itinerary and season
Takes active part in a work environment that support a successful safety culture. Is a dynamic contributor in following safety policy and procedures

Server – Hampton Inn and Homewood Suites Complex Calgary

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JOB DESCRIPTION
 
A Food and Beverage Attendant affects every Guest experience with ours
restaurants| bars| room service| banquets| and in-hotel cafes. We always
deliver an experience that will exceed our Guests| food| beverage| and
culinary expectations.
What will I be doing?
As a Food and Beverage Attendant| you will be responsible for upholding the
highest quality standards for the food and beverage (Food and Beverage)
operations inside of our restaurants| bars| banquets facilities| in-hotel
cafes| and to fulfill room service requests. You will work with your Team
Members to deliver a high quality service experience that exceeds customer
expectations through the following tasks:
Receive orders and serve customer requests completely in a timely manner| including but not limited to serving as a barista or cocktail attendant/bartender| if require

Understand menu content| any menu changes| and promotional activitie

Keep your service area clean| tidy| and well-prepare

Efficiently manage the proper settlement of all customer account

Answer Guest queries in a polite and helpful manner

What are we looking for?

Food and Beverage Attendants serving Hilton brands are always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviours| skills| and values
that follow:

Friendly| positive| energetic disposition
Committed to delivering exceptional guest service
Motivated to learn new skills and techniques
Smart and tidy| in appearance
Positive and willing to participate on a team and work with a winning attitude
Excellent communication skills in the local language
Flexible| reliable| and responsive to a range of work situations
Prepared to manage a variety of customer types| inquiries| and complaints
Knowledge of alcoholic beverages and mixing of drinks
Previous food hygiene experience
Electronic ordering systems experience
Cash handling experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

First Cook (Full Time) – Hilton Toronto

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JOB DESCRIPTION
 
A First Cook is responsible for preparing and presenting high quality dishes
to deliver an excellent Guest and Member experience while consistently
contributing to departmental targets.
What will I be doing?
As a Cook| you are responsible for preparing and presenting high quality
dishes to deliver an excellent Guest and Member experience. A Cook will also
be required to prepare all mis-en-place and contribute to departmental
targets. Specifically| you will be responsible for performing the following
tasks to the highest standards:
Participate in food production for all Outlets and Banquet production as directed by the Station Chef or Kitchen Management.
Read| interpret and follow all standard recipes.
Avoid over production and wastage.

Ensure your work station has adequate mis en place prior to| and after service| and that it is correctly dated| labeled and stored.

Provide quick| efficient service during meal times| ensuring outstanding food quality and presentation is delivered to the guest at all times.

Carry out side duties and cleaning schedules as requested by the kitchen management team.

Follow the procedure for submitting food requisitions as required.

Follow| observe and maintain safe standards of hygiene in line with Health & Safety Guidelines.

Assist the culinary team as required.

What are we looking for?

A First Cook serving Hilton brands is always working on behalf of our Guests
and working with other Team Members. To successfully fill this role| you
should maintain the attitude| behaviours| skills| and values that follow:

Completion of a culinary program at a hotel school or college and/or Apprenticeship.
Obtained 3 years culinary experience

Canadian Certificate of Qualification (Red Seal) or equivalent

Positive attitude

Good communication skills

Ability to work under pressure

Ability to on own or in a team

What will it be like working for Hilton?

Hilhton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Banquets Server (Casual) – Hilton Toronto

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JOB DESCRIPTION
 
A Server is responsible for serving guests in a friendly| timely| and
efficient manner to deliver an excellent Guest and Member experience while
having extensive knowledge of menu offerings.
What will I be doing?
As a Server| you are responsible for serving guests in a friendly| timely| and
efficient manner to deliver an excellent Guest and Member experience. A Server
will also be required to have extensive knowledge of menu offerings.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Manage guest queries in a friendly| timely| and efficient manner
Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
Ensure knowledge of menu and all product

Ensure mis-en-place is well stocked at all floor station

Follow correct reporting procedures if faced with issue

Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manne

Practice Hilton Grooming standards including uniform dress code| cleanliness and personal hygiene
Comply with hotel security| fire regulations and all health and safety legislation

What are we looking for?

A Server serving Hilton brands is always working on behalf of our Guests and
working with other Team Members. To successfully fill this role| you should
maintain the attitude| behaviours| skills| and values that follow:

Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Experience in Food and Beverage department and/or industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Server – Hilton Mississauga Meadowvale – Toronto

APPLY HERE

JOB DESCRIPTION
 
A Server is responsible for serving guests in a friendly| timely| and
efficient manner to deliver an excellent Guest and Member experience while
having extensive knowledge of menu offerings.
What will I be doing?
As a Server| you are responsible for serving guests in a friendly| timely| and
efficient manner to deliver an excellent Guest and Member experience. A Server
will also be required to have extensive knowledge of menu offerings.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Manage guest queries in a friendly| timely| and efficient manner
Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
Ensure knowledge of menu and all product

Ensure mis-en-place is well stocked at all floor station

Follow correct reporting procedures if faced with issue

Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manne

Practice Hilton Grooming standards including uniform dress code| cleanliness and personal hygiene
Comply with hotel security| fire regulations and all health and safety legislation

What are we looking for?

A Server serving Hilton brands is always working on behalf of our Guests and
working with other Team Members. To successfully fill this role| you should
maintain the attitude| behaviours| skills| and values that follow:

Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Experience in Food and Beverage department and/or industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Hilton Mississauga/Meadowvale welcomes and encourages applications from people
with disabilities. Accommodations are available on request for candidates
taking part in all aspects of the selection process.

Server – Hilton Mississauga Meadowvale – Toronto

APPLY HERE

JOB DESCRIPTION
 
A Server is responsible for serving guests in a friendly| timely| and
efficient manner to deliver an excellent Guest and Member experience while
having extensive knowledge of menu offerings.
What will I be doing?
As a Server| you are responsible for serving guests in a friendly| timely| and
efficient manner to deliver an excellent Guest and Member experience. A Server
will also be required to have extensive knowledge of menu offerings.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Manage guest queries in a friendly| timely| and efficient manner
Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
Ensure knowledge of menu and all product

Ensure mis-en-place is well stocked at all floor station

Follow correct reporting procedures if faced with issue

Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manne

Practice Hilton Grooming standards including uniform dress code| cleanliness and personal hygiene
Comply with hotel security| fire regulations and all health and safety legislation

What are we looking for?

A Server serving Hilton brands is always working on behalf of our Guests and
working with other Team Members. To successfully fill this role| you should
maintain the attitude| behaviours| skills| and values that follow:

Positive attitude
Good communication skills
Committed to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Experience in Food and Beverage department and/or industry
Previous experience of cash handling
Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Hilton Mississauga/Meadowvale welcomes and encourages applications from people
with disabilities. Accommodations are available on request for candidates
taking part in all aspects of the selection process.

Executive Chef – Hilton Toronto

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JOB DESCRIPTION
 
Theiconic downtown Hilton Toronto is searching for an innovative Executive
Chef. HiltonToronto is in the center of it all| within walking distance from
the Metro TorontoConvention Center| Union Station| the theater district| China
town| city halland connected to all major office towers! Our hotel boasts 600
guest rooms and20|000 square feet of meeting space. As Executive Chef| you
would lead theculinary operations for Tundra restaurant| Level Two lounge and
In Room Dining.An Executive Chef will continue to build the reputation forthe
hotel by maintaining a talented and creative kitchen brigade| offering
aninnovation menu| and promising an exceptional culinary experience.
What will I be doing?
The Executive Chef for the HiltonToronto will oversee the operational
management of the kitchen and TeamMembers. Specifically| an Executive Che

will perform the following tasks tothe highest standards:

Identify an effective approach to succession plannin

Create menus that meet and exceed customers| needs and conform to brand standards
Ensure the consistent production of high quality food through all hotel food outlets
Develop positive customer relations through proactive interaction with Guests| Team Members| contractors| and suppliers
Resolve| promptly and completely| any issues that may arise in the kitchen or related areas among Guests and Team Members
Manage department operations| including budgeting| forecasting| resource planning| and waste management
Manage all aspects of the kitchen including operational| quality and administrative functions
Actively seek verbal feedback from customers on a regular basis and respond to all guest queries in a timely and efficient manner
Ensuring adequate resources are available according to business needs
Manage the provision of food to Food and Beverage outlets and taking action where necessary to ensure compliance with current legislation
Control costs without compromising standards| improving gross profit margins and other departmental and financial targets
Ensure team members have an up-to-date knowledge of menu items| special promotions| functions and events
Maintain good communication and work relationships in all hotel areas
Ensure that staffing levels are maintained to cover business demands
Ensure monthly communication meetings are conducted and post-meeting minutes generated
Manage staff performance issues in compliance with company policies and procedures
Recruit| manage| train and develop the kitchen team
Comply with hotel security| fire regulations and all health and safety and food safety legislation
Ensure maintenance| hygiene and hazard issues are dealt with in a timely manner
Manage financial performance of the department so all planning is in line with hotel objectives
Manage food control systems are adhered to them so margins are on target in a pro-active way
Regular review of all menus with Food and Beverage manager to confirm offerings are in line with market trends
Be environmentally aware
Ensure food wastage program is adhered to so that margins are on target
Responsible for ensuring that the monthly working schedules are made and maintained in accordance with local legislation

What are we looking for?

An Executive Chef serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Previous| relevant experience as an Executive Chef or a high-performing Sous Chef in a first class property| required
Excellent leadership skills
A creative approach to the production of high quality food
A business focused approach to managing a hotel kitchen
Excellent communication skills
Ability to build relationships| internal and external| to the hotel and the Company
Excellent planning and organizational skills
Ability to multi-task and meet deadlines
A current| valid| and relevant trade qualification (proof may be required)

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

A certification in management
Proficiency with computers and computer programs| including Microsoft Word| Excel and Outlook

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Food and Beverage Supervisor – Hilton Toronto

APPLY HERE

JOB DESCRIPTION
 
A Food and Beverage Supervisor is responsible for supervising operations of
Food and Beverage outlets to deliver an excellent Guest and Member experience
while working with the team to ensure departmental targets are met.
What will I be doing?
As a Food and Beverage Supervisor| you are responsible for supervising
operations of Food and Beverage outlets to deliver an excellent Guest and
Member experience. A Food and Beverage Supervisor will also be required to
communicate and delegate tasks to the team to ensure departmental targets are
achieved. Specifically| you will be responsible for performing the following
tasks to the highest standards:
Supervise Food and Beverage Outlet operations
Communicate and delegate tasks to the tea

Ensure compliance of brand standard

Manage guest queries in a timely and efficient manne

Represent needs of the tea

Assist Food and Beverage management with achieving financial targets
Assist Food and Beverage management with training and development of team members
Assist with annual and mid-year appraisals with team members under your responsibility
Comply with hotel security| fire regulations and all health and safety legislation
Be environmentally aware
Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Food and Beverage Supervisor serving Hilton brands is always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role| you should maintain the attitude| behaviours| skills| and values
that follow:

Previous Food and Beverage experience
Committed to delivering high levels of customer service
Positive attitude
Good communication skills
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience in hotel industry
Previous experience in supervising and/or delegation
Willingness to develop team members and self

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Sous Chef – Hilton Toronto

APPLY HERE

JOB DESCRIPTION
 
A Sous Chef will work closely with the Executive Chef to manage all aspects of
the kitchen to deliver an excellent Guest and Member experience while managing
food provisions| assisting with guest queries| and controlling costs.
What will I be doing?
A Sous Chef| will work closely with the Executive Chef and Executive Sous Chef
to manage aspects of the kitchen to deliver an excellent Guest and Member
experience. A Sous Chef will also be required to manage food provisions|
assist with guest queries| and control costs. Specifically| you will be
responsible for performing the following tasks to the highest standards:
Manage all aspects of the kitchen including operational| quality and administrative functions
Manage the provision of food to Food and Beverage outlets and taking action where necessary to ensure compliance with current legislation
Assist in positive outcomes from guest queries in a timely and efficient manne

Ensure food stuffs are of a good quality and stored correctl

Contribute to menu creation by responding and incorporating Guest feedbac

Ensure the consistent production of high quality food through all hotel food outlet

Manage customer relations when necessary| in the absence of the Executive Chef
Ensure resources support the business needs through the effective management of working rotations
Support brand standards through the training and assessment of the Team
Manage the kitchen brigade effectively to ensure a well-organized| motivated Team
Control costs without compromising standards| improving gross profit margins and other departmental and financial targets
Assist other departments wherever necessary and maintain good working relationships
Comply with hotel security| fire regulations and all health and safety and food safety legislation
Report maintenance| hygiene and hazard issues
Be environmentally aware

What are we looking for?

A Sous Chef serving Hilton brands is always working on behalf of our Guests
and working with other Team Members. To successfully fill this role| you
should maintain the attitude| behaviours| skills| and values that follow:

Relevant qualifications for this role
Excellent planning and organizing skills
Ability multi-task and meet deadlines
Strong supervisory skills
A current| valid| and relevant trade qualification (proof may be required)
A creative approach to the production of food
Positive attitude
Good communication skills
Ability to work under pressure
Ability to work on own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous kitchen experience in similar role
Passion for producing high quality food
Knowledge of current food trends
Proficiency with computers and computer programs| including Microsoft Word| Excel and Outlook

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!