Sales Coordinator – Le Centre Sheraton Montreal Hotel – Canada

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Job Number 19146624
Job Category Sales and Marketing
Location Le Centre Sheraton Montreal Hotel| 1201 Rene-Levesque Blvd West|
Montreal| Quebec| Canada
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
With more than 330 managed locations in more than 20 countries Courtyard by
Marriott offers a refreshing environment that helps guests stay connected and
balanced. Working at Courtyard| you|ll ensure guests have a smooth| productive
stay that meets their personal and business needs. Find Your World™ at
Courtyard by Marriott.

Job Summary

Perform general office duties to support Sales & Marketing (e.g.| filing|
sending emails| typing| faxing| copying). Prepare sales-related documents
throughout the sales process (e.g.| proposals| contracts| or banquet event
orders). Promote awareness of brand image internally and externally. Gather
materials and assemble information packages (e.g.| brochures| promotional
materials). Use sales techniques that maximize revenue while maintaining
existing guest loyalty to Marriott. Enter| retrieve| reconcile| and verify
information (e.g.| commissions| leads| third parties) in software involved in
the sales process. Answer guest questions about property facilities/services
(e.g.| hours of operation| rates and room types| packages| promotions|
entertainment| restaurants| special events). Serve as the point of contact for
clients and communicate with them by phone and email to respond to questions
and requests.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests| service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of other
employees. Comply with quality assurance expectations and standards. Move|
lift| carry| push| pull| and place objects weighing less than or equal to 10
pounds without assistance. Perform other reasonable job duties as requested by
Supervisors.

Qualifications:

College level education or the equivalent is necessary. Professional secretarial training would be preferable;
Two years (2) of experience in administration and secretarial work;
Perfectly bilingual (French and English)| oral and written;
Be welcoming| have good interpersonal skills;
Customer service oriented attitude;
Ability to make decisions| attention to detail;
Ability to work under pressure;
Excellent computer skills with knowledge of Microsoft Office| knowledge of Delphi is an asset.
Knowledge of the hotel and / or tourism environment is an asset;
Responsible| reliable and flexible.

_

Account Executive- Modern Data Centre – DELL – Canada

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## Account Executive- Modern Data Centre
In this role- the Account Executive will be responsible for driving sales
results for DellEMC|s Modern Data Centre solutions portfolio of Converged-
Hyper-converged and Cloud Platforms.
Competitive salary
Dell provides the technology that transforms the way we all work and live. But
we are more than a technology company ??? we are a people company. We inspire-
challenge and respect every one of our over 100-000 employees. We also provide
them with unparalleled growth and development opportunities.
From developing brand new accounts to driving expansion across existing
accounts- our Direct Sales team transforms opportunity into action every day

Whether focusing on a geographical area- product line- industry- channel o

market segment- their goal is the same: to develop relationships with the end

users of the organization and generate meaningful sales. They are the direc

line between our ground-breaking portfolio of product solutions and the desk

of satisfied customers.

Key Responsibilities
The MDC Account Executive is responsible for building strong customer
relationships in the field and ensuring a great customer experience with
existing and potential customers. You will:

Develop an understanding of customers` business and solution requirements
Gain share of wallet/spend across Dell`s portfolio of CI- HCI and Cloud Platform Solutions
Manage territory/accounts- including account planning and sales forecasting and engaging cross-functional resources and working with the virtual teams to ensure alignment across the organizations
Customarily and regularly engage with decision makers at client facilities in performing primary duties
Provide sales leadership and experience on large- complex sales opportunities

Essential Requirements

Extensive experience selling technology solutions where you were recognised as a top performer
World-class customer management and strategic selling skills to enhance the success of our customers` business and the growth of Dell
Aptitude for understanding how technology products and solutions solve business problems
Strong communication- collaboration- negotiation and executive presentation skills and able to provide insight and thought leadership to senior/CIO/CXO leadership and next 2 levels down
Highly developed planning and organisation skills and ability to work in a fast paced entrepreneurial environment
Deep expertise of market trends that impact on Dell`s customers
Bachelor`s Degree (BSc/BA) or equivalent experience

Desirable Requirements

Demonstrated success selling solutions that help customer modernize their IT Infrastructure.
Demonstrated success selling Hybrid Cloud Solutions.

Benefits
We offer highly competitive salaries- bonus programs- world-class benefits-
and unparalleled growth and development opportunities ??? all to create a
compelling and rewarding work environment.

If you relish the prospect of championing innovative products direct to
significant customers- this is your opportunity to develop with Dell. Apply
now!

Dell Canada Inc. (|Dell|) is committed to fostering an inclusive- accessible
environment- where all employees and customers feel valued- respected and
supported. We are dedicated to building a workforce that reflects the
diversity of our customers and communities in which we live and serve- and
creating an environment where every employee has the opportunity to reach
her/his potential. We welcome applications from: women- Aboriginal persons-
persons with disabilities- ethnic minorities- visible minorities- and others
who may contribute to diversification. As part of our commitment to
accessibility for all persons with disabilities- Dell will- upon the request
of the applicant- provide accommodation during the recruitment process to
ensure equal access to applicants with disabilities. If you are selected for
an interview and you need accommodation- please contact your recruiter

Job Family: Outside-Sales Job ID: R040577

Senior Territory Account Manager – DELL – Canada

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Job Description
This is a quota carrying sales role targeting the Enterprise business market
for RSA product lines. The candidate is responsible for generating net new
business as well as for maintaining and growing relationships within a given
territory.. Daily responsibilities will include end user sales calls- joint
account calls with various internal and external partners- cold calling-
forecasting and other sales related activities.
Principle Duties and Responsibilities
Achieve both quarterly and annual sales goals and objectives
Responsible for the overall sales strategies and generating results across all key Accounts
Responsible for managing environments suited to instill best practices across all key Account

By leveraging appropriate RSA/EMC offerings and expertise they will endeavor to objectively address customer needs in an effort to become their Trusted Adviso

Identify and close new information security sales for the defined account se

Maintain current and rolling 12 month forecast and pipelin

Manage consistent prospecting activities including but not limited to cold calling- seminar management and partnering with business partner

Expand current customer base as well as land net new accounts and sales
Insures high post-sales satisfaction that enables repeat business with customers
Shorten the sales cycle by focusing the customer on core problems and solutions
Collaborate with and manage team members to solve complex information security problems for customers
Maintain RSA product knowledge as well as stay current with industry trends and technologies
Crucial for success is the candidate`s ability to work with- and drive- the Virtual Team. Engaging effectively with Professional Services- CSI community- Product Management- Technical Consultants & EMC resources when required.

Skills

Strong technical aptitude and the ability to apply technology to solve business problems
Proven ability to achieve results working with complex organizations- both internally and externally
Strong organizational skills and ability to work in a matrix environment
Ability to excel managing complex- matrixed customer and internal organization
Ability to influence others to achieve results
Ability to manage teams and resources in a highly matrix environment
Understanding of relevant market trends and opportunities
Excellent and proven presentation and Consultative skills
Negotiator – can reach appropriate resolution in many varied situations without damaging internal or external relationships
Typically requires 8+ years of related experience in a relationship selling role with a Bachelor`s degree

Dell is committed to the principle of equal employment opportunity for all
employees and to providing employees with a work environment free of
discrimination and harassment. All employment decisions at Dell are based on
business needs- job requirements and individual qualifications- without regard
to race- color- religion or belief- national- social or ethnic origin- sex
(including pregnancy)- age- physical- mental or sensory disability- HIV
Status- sexual orientation- gender identity and/or expression- marital- civil
union or domestic partnership status- past or present military service- family
medical history or genetic information- family or parental status- or any
other status protected by the laws or regulations in the locations where we
operate. Dell will not tolerate discrimination or harassment based on any of
these characteristics. Dell encourages applicants of all ages.

Job Family: RSA Job ID: R043398

Dell Partner Software – Technical Sales Representative – DELL – Canada

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Inside Product Specialist II
Dell is hiring and we are looking to grow our Dell Team for Inside Sales
Product Specialist (Dell Partner Software Solutions). Positions is available
in Toronto- Ontario- Canada.
If you have a strong sales and technical background in building relationships
and a true passion for selling and acquiring new accounts to provide best
solution for our customers???We would love to hear from you!
Job Description:
??? Effectively articulates the value proposition associated with dell`s
products and services.
??? Recommends business solutions considering customer needs and Dell interests

??? Builds relationships with customers based on knowledge of Dell`s technology

products- and services

??? Stays abreast of current industry trends and how Dell`s customers are bein

impacted to help solve specific market challenges in targeted industries

??? Leverages cross-functional resources to achieve results/meet customer needs.
??? Effectively prioritizes multiple demands while ensuring customer needs are
met.
??? Makes decision based on an appropriate amount of information/data analysis

Overview of Daily Tasks:
??? Taking around 5-10 inbound phone calls
??? Making around 15-25 outbound calls to acquire and follow up
??? Email Management and correspondence

Principal Accountabilities
??? Provides product or BU specific expertise.
??? Responsible for selling a defined set of products and services.
??? May own account sets and/or be called into accounts as opportunities are
identified.
??? Acts as a technical resource to support the sales organization to meet
and/or exceed their objectives.
??? Identifies customer needs/requirements- and recommends the appropriate
products and solutions.
??? Remains up-to-date on new product- technology- and services offerings.
??? Stays current on industry and vertical solutions as well.
??? Assists in the on-going technical education and development of the broader
team.
??? Promotes and positions key strategic product and service offerings.

Knowledge- Skills- and Abilities
??? Learning a broad range of Dell technology- products- and services and is
able to identify how these products and services align to customer needs.
??? Able to explain technical- industry- and market facts to position Dell as a
competitive solution. Cooperates and collaborates with colleagues- cross-
functionally- to support the sales process.
??? Understands the administrative and operational requirements of the job.
??? Demonstrates good judgment in analyzing information to make routine
decisions.
??? Follows up with occasional outbound calls.

Guidance
??? Works under general direction- seeks assistance as needed.
??? Completes work in accordance with accepted practices.
??? Establishes approaches for completing assignments.
??? Independently gathers information.
??? Adjusts to multiple demands and shifting priorities; accepts responsibility
for results of actions.
??? Works with team to support achievement of sales goals and deliver on
customer services levels.
??? Provides direction and instruction to lower level representatives.

Experience and Skills Required
??? Bachelors or Associates Degree preferred
??? 2+ years of relevant industry experience
??? Basic knowledge of the full range of 3rd party software technology-
products- and services and is able to identify how these products and services
align to customer needs.
??? General industry and competitor knowledge.
??? Basic customer relationship skills.
??? Understands the administrative and operational requirements of the job.
??? Demonstrates good judgment in analyzing information to make routine
decisions.

Dell offers:
. Opportunity to work with a strong brand at one of the world|s largest IT
solutions providers
. Dynamic- challenging- international work environment
. A team with a high level of energy- integrity and motivation to win
. Exciting internal career opportunities
. A commitment to diversity and inclusion
. Competitive compensation including bonus plans & a great benefit package
. An individual professional development plan

Benefits

We offer highly competitive salaries- bonus programs- world-class benefits-
and unparalleled growth and development opportunities ??? all to create a
compelling and rewarding work environment.

Enterprise Solutions Specialist – DELL – Canada

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## Enterprise Solutions Specialist
Competitive salary
Toronto
Dell provides the technology that transforms the way we all work and live. But
we are more than a technology company ??? we are a people company. We inspire-
challenge and respect every one of our over 100-000 employees. We also provide
them with unparalleled growth and development opportunities. We can`t wait for
you to discover this for yourself as a Inside Product Specialist in Toronto.
At Dell- we create the extraordinary. Our Inside Product Specialists are the
experts who sell innovation to the world. Responsible for a set of products
and services- they get to know their portfolio inside and out. Our Insid

Sales teams rely on them for technical advice during the sales process. The

directly advise customers on everything from product features an

configurations- through to pricing and availability. Crucially- howeve

complex the question- they`re ready to deliver technical solutions to mee

customers` needs via phone- chat- web or email.

Key Responsibilities

Responsible to drive inbound and outbound calls- emails- and web interface to focus on maintaining and expanding business relationships/market share with existing and new customers for Dell Enterprise Solutions
May focus on Channel Partners- new account development and/or expanding existing accounts
Viewed as a trusted business advisor to the customer and uses in-depth knowledge of Dell`s products- technology- products and services to help customers formulate direction
Utilizes strategic probing to identify- evaluate- and recommend alternative business solutions
Analyzes multiple market factors to both anticipate/identify customer problems/needs and recommends appropriate solution
Engages cross-functional resources- regardless of geographic location- in order to achieve goal/ meet customer needs
Effectively balances demands from multiple stakeholders
Effectively balances short term and long term priorities
Develops and implements account plans that drive the attainment of critical business objectives
Involved in contract negotiation and possesses strong financial knowledge

Knowledge- Skills- & Abilities:

3 to 5 years of relevant experience or equivalent combination of education and work experience
Strong knowledge of Dell technology- Datacenter design and Services- and is able to identify how these products and services align to customer needs
Sells Consultatively ??? Ability to use collaborative communication to engage clients in Enterprise discussions that result in mutual value
Manages Channels ??? Ability to develop- motivate- support and orchestrate internal or external third parties to optimize sales coverage and revenue production
Maps Politics ??? Ability to uncover and validate the political power structure- identify influential people & personal/organizational politics
Uses Customer Research – Ability to uncover- identify and leverage published and internal customer information

Benefits
We offer highly competitive salaries- bonus programs- world-class benefits-
and unparalleled growth and development opportunities ??? all to create a
compelling and rewarding work environment.

If you`re ready to get to the heart of ground-breaking products and champion
innovation as an expert- this is your opportunity to develop with Dell.

We welcome applications from: women- Aboriginal persons- persons with
disabilities- ethnic minorities- visible minorities- and others who may
contribute to diversification.

Dell Canada Inc. (|Dell|) is committed to fostering an inclusive- accessible
environment- where all employees and customers feel valued- respected and
supported. We are dedicated to building a workforce that reflects the
diversity of our customers and communities in which we live and serve- and
creating an environment where every employee has the opportunity to reach
her/his potential. We welcome applications from: women- Aboriginal persons-
persons with disabilities- ethnic minorities- visible minorities- and others
who may contribute to diversification. As part of our commitment to
accessibility for all persons with disabilities- Dell will- upon the request
of the applicant- provide accommodation during the recruitment process to
ensure equal access to applicants with disabilities. If you are selected for
an interview and you need accommodation- please contact your recruiter.

Job Family: Inside-Sales Job ID: R042217

Regional Director Tour & Luxury Sales – Canada’s Western Mountain Region – The Fairmont Banff Springs – Canada-Banff

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Job Description – Regional Director- Tour & Luxury Sales – Canada|s Western Mountain Region (CWMR) (BSH05084)Employee Status:
Regular
Regional Director- Tour & Luxury Sales – Canada|s Western Mountain Region (CWMR)Fairmont`s Canada Western Mountain Region (The Fairmont Banff Springs-
The Fairmont Chateau Lake Louise- The Fairmont Jasper Park Lodge- The Fairmont
Chateau Whistler) are seeking a motivated and dynamic Regional Director- Tour
& Luxury Sales with strong leadership skills to join our team. We are looking for an individual who will
drive new business to these spectacular resorts exceeding room night and
revenue goals- and who will complement our regional team.
The successful candidate will be strategic-
assertive- creative and an exceptional leader and communicator. We are looking for someone extremely passionate
about our hotels- destinations and this career opportunity.
Summary of Responsibilities: This position reports to the Regional Director of Sales & Marketing

Canada`s Western Mountain Region and will be based at the Fairmont Banf

Springs hotel

Provide exceptional leadership to our Regional Sales and support team- inspiring a |can do| work ethicResponsible for maximizing revenues and maintaining strong relationships with key Wholesale and Receptive Accounts for the Fairmont Banff Springs- Fairmont Chateau Lake Louise- Fairmont Jasper Park Lodge and Fairmont Chateau WhistlerResponsible for driving revenues and maximizing sales activities with key travel agency partners (Virtuoso- Amex Fine Hotels & Resorts- Signature Travel- etc.

Develop increased business results for CWMR from the luxury market- via new in market sales activities targeting the luxury traveler- and working in collaboration with the Accor Luxury team

Develop and execute a creative sales and marketing plan to target new business- and exceed hotel and regional goals
Work collaboratively with hotel leadership teams- to develop and drive strategy in line with hotel priorities and regional objectivesWork in strong partnership with Regional DRM team to determine strategies to drive business results.
Negotiate agreements that create a win/win for the client and organizationIdentifies opportunities to increase on-going and additional revenue streams and creates value by challenging existing processes- encouraging innovation and driving necessary changeProvide consistent and clear communication to multiple stakeholder groups to ensure strong information flow to allProvide strong leadership and consistent coaching- training and action plan follow up to promote team development. Support and encourage positive team approachIdentifies and develops marketing communication activities to support business goals and destination awareness
Work in collaboration with regional Director of Public Relations for National/International opportunities
Develop and maintain strong relationships with local- provincial and national tourism boards to attract and host agent business development trips to each destination to grow the business and increase destination interest and awareness

Develop strong relationships with Accor Global Sales Office teams in key GEO`s to maximize opportunitiesMaximize new market opportunities based on economic market changes- and changes to air lift to the destination
Initiate and manage creative in market sales missions to achieve and exceed sales goals.

Active participation in wholesale and retail trade marketplaces and conferences

Manage regional travel budget to maximize proactive sales opportunities and exposure opportunities for CWMR
Prepare weekly- monthly- quarterly and annual reports as requiredUphold the highest standard of internal and external customer service at all timesImplement directives as outlined from the Director of Sales & Marketing/Regional Director of Sales & Marketing at each resort.Perform any and all other tasks as assigned

Qualifications:Minimum of five years hotel sales management experience required at a senior level- in the leisure & wholesale market for a luxury hotel brandResort experience required.
Experience working in the International market is an asset
Bachelors Degree and/or Hotel Management Degree is an assetExceptional communication and interpersonal skills and strengths in innovation energy and results-orientationProven Leadership skills and experienceHighly organized- results-oriented with the ability to work well under pressurePositive attitude and supportive- team based approach towards the attainment of the hotel`s short and long term goalsA passion for exceeding client expectations
Ability to develop strong relationships with clients and GSO`sStrong account management and contract negotiation skillsAbility to understand and interpret financial dataAstute attention to detail
Computer literacy in Microsoft programs- Opera- S&C/SFA experience and administration skillsAbility to travel within Canada- United States and internationally as required

Work flexible hours and daysValid Driver`s license required
Perks:
Endless staff events- subsidized staff housing- daily duty meal in our staff cafeteria- employee travel program- food & beverage/fitness centre/spa/golf discounts- competitive extended benefit plans (medical- vision- dental)- employee assistance program.Physical Aspects of Position (include but are not limited to):Constant sitting for extended periods of timeStanding and walking throughout shift for sitesVisa Requirements:
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Sales Executive – The Fairmont Winnipeg – Canada-Winnipeg

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Job Description – Sales Executive (LOM00576)Employee Status:
Regular
Sales ExecutiveSelling a memorable experience in an authentic location is the essence of a Sales Managers role at Fairmont Hotels & Resorts. Your professionalism and knowledge of the Hotel will reflect positively in how you present the property. Building strong relationships will create a bond- ensuring your clients will always stay with Fairmont Hotels & Resorts.
Hotel Overview:
Located in the heart of vibrant downtown Winnipeg- Manitoba — at the historic corner of Portage and Main — Fairmont Winnipeg luxury hotel extends the naturally warm reception of the Prairies. Just step outside our Winnipeg hotel and the city is at your feet.
Summary of Responsibilities: Reporting to the Director of Sales- responsibilities and essential job functions include but are not limited to the following:
Provides administrative support to
assigned sales team members; including preparing all client proposals and
contracts
Responds to client inquiries Assist
in qualifying leads by researching availability and historical client
information Obtai

and record account information including rate loading and competitive analysisEnter

all inquiry bookings into Opera Sales & Catering and various other proposa

submission platformsAssist

with coordinating client site inspections of the hotel and client hosted events
(attendance may be required)
Maintains the current sales and
promotional literature and has a complete knowledge of the hotel`s
services & facilities
Ensures prompt- courteous and
professional service
Works with other departments within
the hotel to ensure the distribution of pertinent information and fosters
a productive work environment
Prepares a variety of reports including
month-end- account production and client data spreadsheets
Attends all sales meetings; both
weekly and monthly
Understands completely the
Colleague Handbook and adheres to the regulations contained therein
Carries
out any other responsibilities as requested by the assigned Sales Managers
and Director of Sales
Demonstrates Fairmont
Service Promise Standards and Fairmont Values in all interactions with
both colleagues and guests
Adhering to all
colleague health and safety responsibilities
Adhering to the hotel`s environmental policies and procedures

Qualifications:

Excellent written and oral skills
Confidentiality- reliability-
diplomacy and the ability to meet deadlines under pressure are essential
Articulate and professional
Strong organizational- teamwork-
and service skills
Ability to use own initiative and
make decisions where appropriate
Hospitality/Business Administration
program or a University Degree preferred
Excellent Microsoft Word- Excel-
Power Point- and Outlook skills with some exposure to Opera Sales &
Catering and or Property Manager System (PMS)
Candidates must be recommended on
Sales Fairmont Selection Interview

Preference will be given
to candidates who are seeking to develop into a Sales Manager role within the
hotel/company
Visa Requirements:
To be eligible for employment with Fairmont Winnipeg- you must be in possession of a working visa for Canada. We do not provide offer letters to applicants seeking to get their work visas.
Applicants must have their work visas in place prior to applying.

Sales Executive – Vancouver Marriott Pinnacle Downtown Hotel – Canada

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Job Number 19143510
Job Category Sales and Marketing
Location Vancouver Marriott Pinnacle Downtown Hotel| 1128 West Hastings
Street| Vancouver| British Columbia| Canada
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott Hotels | Marriott International’s flagship brand with more than
500 global locations| is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels| you will help keep this
promise by delivering premium choices| sophisticated style| and well-crafted
details. With your skills and imagination| together we will innovate and
reinvent the future of travel.

JOB SUMMARY

Handles customer inquires and acts as the on-property liaison for group sales
within the pre-defined peak room parameters for Property Sales. Contracts and
closes group business in addition to conducting site inspections. Verifies
business is turned over properly and in a timely fashion for quality service
delivery. Achieves group revenue goals by actively up-selling each business
opportunity to maximize revenue opportunity. Implements the brand’s service
strategy and applicable brand initiatives in all aspects of the sales process
and drives customer loyalty by delivering service excellence throughout each
customer experience.

CANDIDATE PROFILE

Education and Experience

Required:

• High school diploma or GED; 4 years experience in the sales and marketing|
guest services| front desk| or related professional area.

OR

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 2 years
experience in the sales and marketing or related professional area.

Preferred:

• Large group sales experience.

CORE WORK ACTIVITIES

Managing Sales Activities

• Handles customer inquiries and acts as the on-property liaison for group
sales within the pre-defined peak room parameters for Property sales.

• Achieves group revenue goals by responding to incoming group/catering
opportunities for the property that are within the pre-defined peak room
parameters.

• Understands the overall market (e.g.| competitors’ strengths and weaknesses|
economic trends| supply and demand etc.) and knows how to sell against them.

• Closes the best opportunities for the property based on market conditions
and property needs.

• Uses negotiating skills and creative selling abilities to close on business
and negotiate contracts.

• Achieves group revenue goals by actively up-selling each business
opportunity to maximize revenue opportunity.

• Partners with the sales team to identify new group/catering business and
achieve personal and property revenue goals.

• Acts as the on-property liaison for group events over the Group Sales peak
room parameters of the Sales Office.

• Develops group sales revenue and operation budgets| and provides forecasting
reports.

• Works with the management team to create and implement a group
sales/marketing plan addressing revenue| customers| and market.

• Assists with selling| implementation| and follow-through of group sales
promotions.

• Attends pre- and post-convention meetings to understand group needs| obtain
feedback on quality of product (e.g.| rooms| meeting facilities and equipment|
food and beverage)| service levels| and overall satisfaction.

• Provides accurate| complete| and effective turnover to Event Management.

• Executes and supports Marriott’s Customer Service Standards and hotel’s
Brand Standards.

• Conducts site inspections| as required.

• Monitors same day selling procedures to maximize room revenue and control
hotel occupancy.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

• Participates in and practices daily service basics of the brand

• Verifies that the property implements a seamless turnover from sales to
operations and back to sales while consistently delivering high level of
service.

• Monitors the effective resolution of guest issues that arise as a result of
the sales process by creating mechanisms to channel issues to property
leadership and/or other appropriate stakeholders.

• Performs other duties| as assigned| to meet business needs.

Building Successful Relationships

• Develops relationship with existing and new customers to enable future
bookings through sales calls| entertainment| FAM trips| trade shows| etc.

• Develops relationships within the community to strengthen and expand
customer base for group/catering sales opportunities.

• Partners with Event Management and/or Operations in providing a customer
experience that exceeds the customer’s expectations.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and verifying their satisfaction before and
during their program/event.

• Implements the brand’s service strategy and applicable brand initiatives in
all aspects of the sales process and drives customer loyalty by delivering
service excellence throughout each customer experience.

• Serves the customer by understanding their needs and recommending the
appropriate features and services that best meet their needs and exceed their
expectations| while building a relationship and loyalty to Marriott.

• Gains understanding of the property’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution both prior to| and
during| the program/event.

_

Sales Coordinator – Central Canada Sales Office

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Job Number 19146468
Job Category Sales and Marketing
Location Central Canada Sales Office| 2425 Matheson Blvd. E.| Suite 100 |
Mississauga| Ontario| Canada
Brand Corporate
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?
Job Summary

Perform general office duties to support Sales & Marketing (e.g.| filing|
sending emails| typing| faxing| copying). Prepare sales-related documents
throughout the sales process (e.g.| proposals| contracts| or banquet event
orders). Promote awareness of brand image internally and externally. Gather
materials and assemble information packages (e.g.| brochures| promotional
materials). Use sales techniques that maximize revenue while maintaining
existing guest loyalty to Marriott. Enter| retrieve| reconcile| and verify
information (e.g.| commissions| leads| third parties) in software involved in
the sales process. Answer guest questions about property facilities/services
(e.g.| hours of operation| rates and room types| packages| promotions|
entertainment| restaurants| special events). Serve as the point of contact for
clients and communicate with them by phone and email to respond to questions
and requests.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests| service needs;
thank guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of other
employees. Comply with quality assurance expectations and standards. Move|
lift| carry| push| pull| and place objects weighing less than or equal to 10
pounds without assistance. Perform other reasonable job duties as requested by
Supervisors.

_

Director of Sales & Marketing – The Westin Edmonton – Canada

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Job Number 19145949
Job Category Sales and Marketing
Location The Westin Edmonton| 10135 100 St NW| Edmonton| Alberta| Canada

Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management
Start Your Journey With Us
At Westin| we are committed to empowering the well-being of our guests by
providing a refreshing environment| thoughtful amenities| and revitalizing
programming to help ensure that they leave feeling better than when they
arrived. We recognize that travel can be disruptive to our guests’ well-being|
and we’re energized to assist as partners in helping them maintain control and
soaring above it all while on the road. Everything we do is designed to help
guests be at their best| and they appreciate our supportive attitude|
anticipatory service and extensive knowledge on how to best assist them
throughout their stay. We are looking for dynamic people who are excited to
join the team and ready to jump into any situation to give a helping hand. If
you’re someone who has is positive| adaptable and intuitive| and has a genuine
interest in the well-being of others around you| we invite you to discover how
at Westin| together we can rise.

JOB SUMMARY

Functions as the leader of the property’s sales department for properties with
bookings over 300 peak rooms and significant local catering revenue. Manages
the property|s reactive and proactive sales efforts. Provides day to day
leadership to sales associates to achieve property sales objectives with
overall responsibility for achieving booking goals and property revenues.
Implements the brand’s service strategy and applicable brand initiatives in
all aspects of the sales process and focuses on building long-term| value-
based customer relationships that enable achievement of the hotel’s’ sales
objectives. Evaluates the property’s participation in the various sales
channels (e.g.| Area Sales| Group Sales within the Sales Office| electronic
lead channels| etc.) and develops strong working relationships to proactively
position and market the property. Manages the marketing budget to enable
development of property specific campaigns| promotions and collateral to drive
revenue and meet property objectives. Interfaces with regional marketing
communications for regional and national promotions pull through. Develops and
implements property–wide strategies that deliver products and services to meet
or exceed the needs and expectations of the brand’s target customer profile
and property associates and provides a return on investment to the owner and
Marriott International.

CANDIDATE PROFILE

Education and Experience

Required:

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 4 years
experience in the sales and marketing or related professional area.

OR

• 4-year bachelor|s degree in Business Administration| Marketing| Hotel and
Restaurant Management| or related major; 2 years experience in the sales and
marketing or related professional area.

Preferred:

• 4 year college degree.

• Demonstrated skills in supervising a team.

• Lodging sales experience.

• Hotel industry work experience| demonstrating progressive career growth and
a pattern of exceptional performance.

CORE WORK ACTIVITIES

Managing Sales Activities

• Manages the development of a strategic account plan for the demand
generators in the market.

• Manages the property|s reactive and proactive sales efforts.

• Determines and develops marketing communication activities| in conjunction
with Regional Marketing Communications.

• Provides customer intelligence in evaluating the market and economic trends
that may lead to changes in sales strategy to meet or exceed customer
expectations.

• Reviews the Strategic Alignment Review (STAR) report| competitive shopping
reports and uses other resources to maintain an awareness of the hotel’s
market position.

• Researches competitor’s sales team strategies to identify ways to grow
occupancy and RevPAR and increase market share.

• Attends sales strategy meetings to provide input on weekly and overall sales
strategy.

• Suggests innovative marketing ideas and develops deployment strategies to
continue to grow market share.

• Evaluates and supports participation and account deployment with Area Sales
and Group Sales within the Sales Office.

• Serves as the sales contact for the General Manager| property leadership
team| Group Sales and Area Sales leaders.

• Serves as the sales contact for customers; serves as the customer advocate.

• Serves as hotel authority on sales processes and sales contracts.

• Serves as the property sales liaison with Area Sales| Group Sales| Revenue
Management| Event Management| Regional Marketing Communications and other
hotel departments as appropriate.

• Participates in sales calls with members of the Sales and Marketing team to
acquire new business and/or close on business.

• Identifies public relations opportunities and coordinates activities to
augment the overall marketing communication strategy.

• Supports the General Manager by coordinating crisis communications.

• Executes and supports Marriott’s Customer Service Standards and hotel’s
Brand Standards.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

• Participates in and practices daily service basics of the brand (e.g.| |
Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics| Renaissance
Hotels and Resorts (RHR) Savvy Service Basics| Courtyard| SpringHill Suites|
Fairfield Inn Basics of the Day| Residence Inn Daily Huddle| or TownePlace
Suites Morning Meeting).

• Implements a seamless turnover from sales to operations and back to sales
while consistently delivering high level of service.

• Monitors the effective resolution of guest issues that arise as a result of
the sales process by creating mechanisms to channel issues to property
leadership and/or other appropriate stakeholders.

• Maintains successful performance by increasing revenues| controlling
expenses and providing a return on investment for the owner and Marriott
International.

• Implements the brand’s service strategy and applicable brand initiatives in
all aspects of the sales process and focuses on building long-term| value-
based customer relationships that enable achievement of the hotel’s’ sales
objectives.

• Interfaces with regional marketing communications for regional and national
promotions pull through.

• Performs other duties| as assigned| to meet business needs.

Building Successful Relationships

• Develops strong partnerships with local organizations to further increase
brand/product awareness.

• Develops and manages internal key stakeholder relationships.

• Develops strong community and public relations by maintaining property
participation in local| regional and national tradeshows and client events.

• Executes exemplary customer service to drive customer satisfaction and
loyalty by assisting the customer and monitoring their satisfaction before and
during their program/event.

• Serves the customer by understanding their needs and recommending the
appropriate features and services that best meet their needs and exceed their
expectations| while building a relationship and loyalty to Marriott.

• Gains understanding of the hotel’s primary target customer and service
expectations; serves the customer by understanding their business| business
issues and concerns| to offer better business solution both prior to| and
during the program/event.

Leadership

• Functions as the leader of the property’s sales department for properties
with bookings over 300 peak rooms and significant local catering revenue.

• Develops sales goals and strategies and verifies alignment with the brand
business strategy.

• Executes the sales strategy in order to meet individual booking goals for
both self and staff.

• Coaches leaders of revenue generating departments in developing effective
revenue strategies and setting aggressive goals that will drive the property|s
financial performance.

• Verifies Sales team understands and is leveraging Marriott International
(MI) demand engines to full potential.

• Works with Human Resources| Engineering and Loss Prevention to monitor
compliance with local| state and federal regulations and/or union
requirements.

• Partners with Human Resources to attract| develop and retain the right
people in order to support the strategic priorities of the market.

• Creates effective structures| processes| jobs and performance management
systems are in place.

• Sets goals and expectations for direct reports using the Leadership
Performance Process (LPP)| aligns performance and rewards| addresses
performance issues and holds staff accountable for successful results.

• Forecasts talent needs and manages talent acquisition strategy with Human
Resources (HR) to minimize lost time due to turnover.

• Maintains an active list of the competition’s best sales people and executes
a recruitment and acquisition plan with HR.

• Supports tools and training resources to educate sales associates on winning
catering solutions.

• Champions leadership development and workforce planning priorities by
assessing| selecting| retaining and developing diverse| high-caliber talent
that can lead the organization today and strengthen the leadership bench for
the future; continues to upgrade the sales & marketing talent; works with HR
to anticipate future talent needs based on business growth plans.

• Identifies| trains and mentors group sales associates; utilizes all
available on the job training tools for associates.

• Transfers functional knowledge and develops group sales skills of other
discipline managers.

• Provides day to day leadership to sales associates to achieve property sales
objectives with overall responsibility for achieving booking goals and
property revenues.

• Evaluates the property’s participation in the various sales channels (e.g.|
Area Sales| Group Sales within the Sales Office| electronic lead channels|
etc.) and develops strong working relationships to proactively position and
market the property.

• Manages the marketing budget to enable development of property specific
campaigns| promotions and collateral to drive revenue and meet property
objectives.

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