Director of Sales – Hilton Saint John

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JOB DESCRIPTION
 
A Director of Sales with Hilton Saint John manages the hotel sales and
marketing plans by recommending growth efforts| monitoring progress| and
ensuring that the hotel is competitively positioned within the local
marketplace.
HiltonSaint John offers a magnificent location on the harbor – part of the Bay
ofFundy and a UNESCO Global Geopark Site. Most of the city|s best attractions
arewithin walking distance and we|re even connected to the Inside
ConnectionPedway| allowing you to explore the city in comfort – whatever
season youvisit! From our great dining to stylish rooms and suites| you|ll
find all youneed in the hotel for a relaxing stay.
What will I be doing?
As Director of Sales| you are responsible for working closely with the Senio

Management Team to drive business needs and expand existing business throug

promotional efforts and sales channels. A Director of Sales will work t

develop the sales group and groom a high-performing sales team. Specifically

you will be responsible for performing the following tasks to the highest
standards:

Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments
Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support
Prepare company contracts for the hotel in accordance with current business and pricing conditions
Monitor offers| options and discounts for repeat bookings for groups| congresses and seminars in close cooperation with the Group Coordinator
Develop the group team through leadership and by example to include sales development; participate in the hiring of team members| and their future success
Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate| timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include| but not limited to the annual and monthly Forecast| Lead Management System| and Booking Reportsv
Actively participate and complete the preparation of the annual Sales and Market Plan| quarterly updates| and the complexed hotels| annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets| economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings
Contribute to the development of company sales and marketing initiatives by recommending| implementing and monitoring appropriate local activity
Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests
Produce accurate and timely reports that meet the needs of the hotel and the management company
Prepare and present| on a monthly basis| the contribution| focus and activity of the proactive sales team to the hotel owners and senior management team
Cooperate with other departments in the hotel| particularly Reservations and the Banqueting Department| to create an exceptional Guest experience and build strong| comprehensive sales programs
Contribute to relevant management meetings to develop and implement sales and marketing initiatives

What are we looking for?

A Director of Sales serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Strong leadership skills| whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
Excellent organisational and planning skills
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work well under time pressure and/or demanding travel schedules
Demonstrated previous experience in a Sales role with the proven ability to close a sale

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of the local market
Knowledge of hospitality industry
A passion for sales and target-based performance
Relevant degree| in sales| business development or other relevant business field| from an academic institution

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Networking Sales Specialist -FED – DELL – Canada

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Networking Sales Specialist – FED – Eastern Canada

Dell, Inc. is a worldwide provider of information technology services and business solutions to a broad range of clients. We are currently looking for a Networking Sales Specialist to join our sales team. We seek men and women who share our values, thrive in a team environment, and recognize the importance of accountability; people who strive to exceed expectations to ensure our Clients’ success. The Networking Sales Specialist is a quota carrying, motivated sales resource focused on driving the sale of the Dell Networking Technologies and Solutions. This is a remote opportunity and the ideal candidate will be based in Ottawa and will need experience in FED.

The Networking Sales Specialist (NSS) is a field based, quota carrying, salesperson responsible for driving revenue and share growth of Dell Networking Technologies in their assigned region. The NSS will work both independently and in concert with other first line members of the Dell Commercial Sales Organization to meet and exceed quota objectives. The NSS will travel weekly throughout the assigned territory meeting with customers and partners, participating in regional events, and other sales related activities to generate pipeline growth. The NSS will have primary responsibility for identifying key opportunities every quarter and successfully managing them to closure within committed time frames. The NSS will be responsible for ensuring that the correct Dell resources (e.g. Services Sales, Sales Engineering, Solution Architects, etc.) are engaged on opportunities to ensure that all customer goals and objectives are met or exceeded. The NSS will develop relationships with key members of Dell Technology Partners to ensure the full depth and breadth of the Dell Networking Portfolio is being evangelized in the marketplace. The NSS will also work with channel partners to ensure all routes to market are being cultivated to drive growth and customer satisfaction.

RoleResponsibilities

Drives Dell Networking revenue and market share growth across assigned accounts and territories by expertly managing sales opportunities from discovery to closure
Consistently meets or exceeds quota objectives
Gains access and manages relationships with executive level personnel and decision makers
Develops a keen understanding of customer decision making processes
Demonstrates the value of a complex product and/or service technologies to advance customer business objectives
Uses a complete and expert understanding of the industry, competitors, and market place to present a highly-differentiated solution
Leverages other resources and team members included but not limited to: sales engineers, solution architects, product managers, services sales, and channel partners to ensure solutions meet or exceed customer goals and requirements
Requirements

Looking for experience in FED Sales – candidate must have a background in networking
7-10 years of outside sales experience selling complex information technology solutions to commercial and/or enterprise customers.
Demonstrated ability to engage stakeholders outside of traditional technical decision makers to ensure all value elements of Dell Technology Solutions are conveyed.
Experience with both direct and indirect selling motions. (Existing relationships with regional partners and channel sellers a plus)
Ability to generate consistent sales pipeline growth and accurately forecast deal closure and quarterly revenue
Ability to engage multiple resources, and build consensus while driving long term, complex, and highly competitive sales campaigns.
Willingness to travel up to 50% of the business week.

Senior Account Executive – DELL – Canada

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Account Executive

Competitive salary

Moncton

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities.

From developing brand new accounts to driving expansion across existing accounts, our Direct Sales team transforms opportunity into action every day. Whether focusing on a geographical area, product line, industry, channel or market segment, their goal is the same: to develop relationships with the end-users of the organization and generate meaningful sales. They are the direct line between our ground-breaking portfolio of product solutions and the desks of satisfied customers.

Key Responsibilities
The Account Executive is responsible for building strong customer relationships in the field and ensuring a great customer experience with existing and potential customers. You will:

Develop an understanding of customers’ business and solution requirements
Gain share of wallet/spend across Dell’s portfolio of technology solutions; server, storage, networking, software, security and managed services
Manage territory/accounts, including account planning and sales forecasting and engaging cross-functional resources and working with the virtual teams to ensure alignment across the organizations
Customarily and regularly engage with decision makers at client facilities in performing primary duties
Provide sales leadership and experience on large, complex sales opportunities

Essential Requirements

Extensive experience selling technology solutions where you were recognised as a top performer
World-class customer management and strategic selling skills to enhance the success of our customers’ business and the growth of Dell
Aptitude for understanding how technology products and solutions solve business problems
Strong communication, collaboration, negotiation and executive presentation skills and able to provide insight and thought leadership to senior/CIO/CXO leadership and next 2 levels down
Highly developed planning and organisation skills and ability to work in a fast paced entrepreneurial environment
Deep expertise of market trends that impact on Dell’s customers
Bachelor’s Degree (BSc/BA) or equivalent experience

Benefits
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you relish the prospect of championing innovative products direct to significant customers, this is your opportunity to develop with Dell.Apply now!

Dell Canada Inc. (“Dell”) is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach her/his potential. We welcome applications from: women, Aboriginal persons, persons with disabilities, ethnic minorities, visible minorities, and others who may contribute to diversification.

As part of our commitment to accessibility for all persons with disabilities, Dell will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. If you are selected for an interview and you need accommodation, please contact your recruiter

Job Family: Outside-Sales
Job ID: R030038

Senior Account Executive- Enterprise (Data Protection Services) – DELL – Canada

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Dell EMC – Data Protection Solutions Division

Senior Account Executive

Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Dell EMC is the world’s largest Data Protection company. Dell EMC Data Protection Solutions (DPS) helps our customers modernize data protection across the shifting IT landscape including traditional on-premise, virtual, hybrid cloud, public cloud and applications born-in-the-cloud. Our market leading solutions drive business agility by enabling our customers to spend less time worrying whether their data is protected and more time adding business value. While traditional data protection solutions rely on one-size-fits-all approaches and point solutions that leave gaps in data protection, Dell EMC delivers a continuum of data protection services—from availability to backup and recovery to long-term archive. We ensure our customers have the right level of protection wherever their data is and whatever infrastructure it is running upon.

Our portfolio brings together industry-leading hardware solutions, including Dell EMC Integrated Data Protection Appliance, Data Domain purpose-built protection appliance, Elastic Cloud Storage, and an industry-leading Data Protection Suite of software including Dell EMC Avamar, NetWorker, RecoverPoint, CloudTier, and SourceOne.

General summary :

We are looking for high-performing sales professionals with a passion for helping customers achieve transformational business outcomes through the use of disruptive technologies and solutions. The ideal candidate will be a specialist in the data protection industry or have a strong desire to be a data protection specialist and have proven capability in selling complex technology solutions. They have the opportunity to learn emerging data protection technologies and industry trends. The successful DPS Specialist demonstrates how our software and hardware technologies solve the complex challenges of protecting data across different use cases including Cloud and Big Data.

Key Responsibilities:

Sales Specialist for selling Dell EMC Data Protection solutions into both acquisition and established accounts, with close interlock to Dell EMC Portfolio account teams.
Develop and execute territory plan to exceed revenue and growth objectives.
Execute demand generation activities to build and maintain 3x pipeline coverage.
Maintains a complete knowledge of Dell EMC products, policies and services using the Integrated Sales Cycle; has specialized training within product and/or service lines.
Initiates contacts with, and manages difficult/tough prospects utilizing the Integrated Sales Cycle. May assist others with difficult/tough sales and solutions. Often leads a cross-functional sales team.
Has a strong technical understanding of the Dell EMC offering and knows when to engage SE assistance.
Operates under considerable latitude. May serve as project or initiative leader.
Requirements:

Typically requires 8+ years of related experience in a relationship selling role with a Bachelor’s degree
Experience in selling data protection and software-based solutions
Lead efforts for multiple data protection use cases and Enterprise License Agreement (ELA) & Transformational License Agreement (TLA) software proposals
Coordinate efforts and resources across marketing, sales, services, and channel resources to maximize results.
Ability to communicate and share insights with an executive audience that demonstrate Dell EMC thought-leadership in Data Protection
Possess strong understanding of Enterprise SW Applications, Converged Infrastructures, Cloud Computing and Big Data/Data Lakes
Ability to articulate relevant business outcomes made possible with Dell EMC DPS solutions at the senior IT and C-suite executive level
Customer-focused and responsive. Excellent interpersonal and communication skills and known for developing strong relationships with clients and partners
Experience of building strategic account plans and executing on these successfully
Strong work ethic and an ability to work both independently and in team environments
Highly developed presentation and problem-solving skills
Ability to manage change and negotiate to positive outcomes internally and in client situations
New Business and business development experience in new and named accounts
Innovative and creative – examples of making things happen, changing direction, finding the right solutions at the right time for the client
Ability to present to various sized audiences with considerable gravitas
Strength in forecasting, accuracy around this and timely management therein.
When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

Job Family: Outside-Sales
Job ID: R031643

Senior Account Executive- Enterprise Sales (Infrastructure Solutions) – DELL – Canada

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Sr Account Executive

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. Within Enterprise Sales we are looking for an Account Executive to work as part of a team based in Calgary.

From developing brand new accounts to driving expansion across existing accounts, our Direct Sales team transforms opportunity into action every day. Whether focusing on a geographical area, product line, industry, channel or market segment, their goal is the same: to develop relationships with the end-users of the organization and generate meaningful sales. They are the direct line between our ground-breaking portfolio of product solutions and the desks of satisfied customers.

Key Responsibilities
The Account Executive is responsible for building strong customer relationships in the field and ensuring a great customer experience with existing and potential customers. You will:

Develop an understanding of customers’ business and solution requirements
Gain share of wallet/spend across Dell’s portfolio of technology solutions; server, storage, networking, software, security and managed services
Manage territory/accounts, including account planning and sales forecasting and engaging cross-functional resources and working with the virtual teams to ensure alignment across the organizations
Customarily and regularly engage with decision makers at client facilities in performing primary duties
Provide sales leadership and experience on large, complex sales opportunities

Essential Requirements

Typically requires 5+ years of related experience in a relationship selling role with a Bachelor’s degree
Multiple years of field sales experience
Extensive experience selling technology solutions where you were recognised as a top performer
Good technical knowledge of HCI/CI solutions, Core and Edge Networking solutions and Server technologies
NICE TO HAVE: Selling experience with external storage solutions (XtremIO, VMAX, VNX, VPLEX, Compellent, Nutanix, VxRAIL, VxRACK, VSAN, ScaleIO, etc), virtualization, cloud, software defined infrastructure and/or data protection solutions
World-class customer management and strategic selling skills to enhance the success of our customers’ business and the growth of Dell
Aptitude for understanding how technology products and solutions solve business problems
Strong communication, collaboration, negotiation and executive presentation skills and able to provide insight and thought leadership to senior/CIO/CXO leadership and next 2 levels down
Highly developed planning and organisation skills and ability to work in a fast paced entrepreneurial environment
Deep expertise of market trends that impact on Dell’s customers

Benefits
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you relish the prospect of championing innovative products direct to significant customers, this is your opportunity to develop with Dell.Apply now!

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

Job Family: Outside-Sales Sales
Job ID: R035076
Apply now

Senior Public Sector Account Executive – DELL – Canada

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Account Executive
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities.

From developing brand new accounts to driving expansion across existing accounts, our Direct Sales team transforms opportunity into action every day. Whether focusing on a geographical area, product line, industry, channel or market segment, their goal is the same: to develop relationships with the end-users of the organization and generate meaningful sales. They are the direct line between our ground-breaking portfolio of product solutions and the desks of satisfied customers.

Key Responsibilities
The Account Executive is responsible for building strong healthcare customer relationships in the field and ensuring a great customer experience with existing and potential customers. You will:

Develop an understanding of customers’ business and solution requirements
Gain share of wallet/spend across Dell’s portfolio of technology solutions; server, storage, networking, software, security and managed services
Manage territory/accounts, including account planning and sales forecasting and engaging cross-functional resources and working with the virtual teams to ensure alignment across the organizations
Customarily and regularly engage with decision makers at client facilities in performing primary duties
Provide sales leadership and experience on large, complex sales opportunities

Essential Requirements

Extensive experience selling technology solutions where you were recognized as a top performer
World-class customer management and strategic selling skills to enhance the success of our customers’ business and the growth of Dell
Aptitude for understanding how technology products and solutions solve business problems
Strong communication, collaboration, negotiation and executive presentation skills and able to provide insight and thought leadership to senior/CIO/CXO leadership and next 2 levels down
Highly developed planning and organisation skills and ability to work in a fast paced entrepreneurial environment
Deep expertise of market trends that impact on Dell’s customers
Bachelor’s Degree (BSc/BA) or equivalent experience

Benefits
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you relish the prospect of championing innovative products direct to significant customers, this is your opportunity to develop with Dell.Apply now!

We welcome applications from: women, Aboriginal persons, persons with disabilities, ethnic minorities, visible minorities, and others who may contribute to diversification.

Account Manager- Inside Sales (Channel) – DELL – Canada

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Account Manager, Inside Sales (Channel)

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as an Inside Sales Account Manager on our Small Business Group team in Toronto Canada.

Dell’s portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Our team is responsible for selling ground-breaking products by building relationships with customers using both the telephone and email as communication methods. Our Inside Sales Account Manager team ensures every customer interaction is exceptional and tailored to meet the customer.

Key Responsibilities

Listens to Partner needs and tailors messages to Partner based on their needs and ties in additional promotional campaigns, upgrades, or extended products/services
Understands the Partner procurement processes and knows key decision criteria for winning new and maintaining existing business
Demonstrates proactive activities within assigned accounts to uncover new business and take ownership for new opportunities.
Ability to build strong consultative relationships with key client business sales people, managers and IT executives with a focus on addressing business solutions.
Demonstrates ability to operate as an individual contributor and as part of a larger team.
Essential Requirements

Typically requires 2+ years of related experience in a relationship selling role with a Bachelor’s degree
Inside sales or field sales experience is a plus
Experience with Microsoft Office (Excel, Word, Outlook, PowerPoint)
SFDC systems experience is a plus
Must have excellent communication skills
Benefits

Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.

If you’re the kind of communicator who can make world-class technology even more irresistible, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages.

Equal Employment Opportunity Policy

Job Family: Sales Inside-Sales
Job ID: R032386

Group Sales Leader – Eastern Canada (CSO) – Central Canada Sales Office

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Job Number 19094702
Job Category Sales and Marketing
Location Central Canada Sales Office| 2425 Matheson Blvd. E.| Suite 100 |
Mississauga| Ontario| Canada
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company| with more brands|
more hotels and more opportunities for associates to grow and succeed. We
believe a great career is a journey of discovery and exploration. So| we ask|
where will your journey take you?

JOB SUMMARY

Directs the day-to-day operations for a team of group sales managers selling
for hotels at the 1-50 Group Sales peak room night parameters. Works in
partnership with the Sr. Director of the Canada Sales Office to maintain the
effectiveness| quality| and productivity of the opportunity management team.
Partners closely with the Market Sales team and hotels to successfully execute
the sales strategy by focusing on transactional excellence for customer
accounts served in the market. Handles incoming leads for group business|
aligns customer preferences with brand needs| and actively up-sells each
business opportunity to maximize revenues and drive customer loyalty.
Maintains knowledge of group transactions and a detailed understanding of
property operations| food and beverage| and planning. Builds and maintains
strong working relationships internally to enable cross-functional
communication and opportunity development.

CANDIDATE PROFILE

Education and Experience

Required:

• High school diploma or GED; 4 years experience in the sales and marketing|
guest services| front desk| or related professional area.
OR

• 2-year degree from an accredited university in Business Administration|
Marketing| Hotel and Restaurant Management| or related major; 2 years
experience in the sales and marketing or related professional area.

Preferred:

• 4 year college degree.

• Supervisory experience.

• Experience selling group business| either at a property or in a sales
office.

• Knowledge of property operations| Food and Beverage (F&B).

• Knowledge of the group sales process for all brands and how to close a sale.

• Team-based selling experience.

• Hospitality Management Degree.

CORE WORK ACTIVITIES

Managing Sales Activities

• Partners with Market Sales team and properties to execute sales strategies
and close group and catering business within the parameters handled by the
Group Sales teams within the Sales Office

• Manages and deploys sales resources to close the best opportunities for each
property based on market conditions and individual property needs.

• Manages the execution of activities to drive financial results| guest
satisfaction| human capital index| and market share.

• Interprets market data to assist team members execute group sales
strategies.

• Monitors transfer of accurate| complete| and timely information to Sales and
Event Management resources.

• Understands and uses property Event Satisfaction Survey (ESS) to analyze
opportunities for improved customer service.

• Identifies and implements improvements to drive continuous improvement in
ESS scores.

• Serves as an authority on sales processes and sales contracts.

• Implements process improvements and best practices.

• Works in partnership with Sr. Director| CSO and Revenue Management partners
to maintain proper pricing| appropriate transient and group mix| and
implementation of sales strategy.

• Responds in a timely manner to incoming group/catering opportunities that
are within the parameters of the Group Sales teams within the Sales Office.

• Refers opportunities to appropriate sales associate if business is outside
the Group Sales parameters.

• Understands the overall market (e.g.| competitors’ strengths and weaknesses|
economic trends| supply and demand) and how to sell against them.

• Verifies that business booked is within hotel parameters.

• Closes the best opportunities for each property based on market conditions
and individual property needs.

• Executes and supports the operational aspects of business booked (e.g.|
generating proposal| writing contract| customer correspondence).

• Transfers accurate| complete| and timely information to property in
accordance with brand standards.

• Up-sells each business opportunity to maximize revenue for individual
properties.

• Understands and utilizes company marketing initiative/incentives to close on
business.

• Follows up on opportunities uncovered by Sales Executives.

• Leverages other Group Sales resources and administrative/support staff to
achieve personal and team related revenue goals.

• Handles incoming leads for group business| aligns customer preferences with
brand needs| and actively up-sells each business opportunity to maximize
revenues and drive customer loyalty.

• Partners closely with the Market Sales leadership and the hotels to
successfully execute the sales strategy by focusing on transactional
excellence for customer accounts served in the market.

• Maintains knowledge and experience of group transactions and a detailed
understanding of property operations| food and beverage| and planning.

• Performs other duties| as assigned| to meet business needs.

Building Successful Relationships

• Builds and maintains strong working relationships internally to enable
cross-functional communication and opportunity development.

• Drives customer loyalty through excellent customer service throughout the
sales process.

• Effectively resolves guest issues that arise as a result of the sales
process and brings issues to the attention of property leadership team as
appropriate

• Identifies and addresses Customer and Guest Satisfaction issues with sales
team in order to improve results| create customer loyalty| and increase market
share.

• Works collaboratively with other sales channels (e.g.| Market Sales| on-
property resources) to establish coordinated sales efforts that are
complementary and not duplicative.

• Drives customer loyalty through excellent customer service throughout the
sales process.

• Serves the customer by understanding their needs and recommending
appropriate features and services that best meet their needs.

• Builds and strengthens relationships with existing and new customers to
enable future bookings| and key internal and external stakeholders.

• Creates clear expectations for customers and properties throughout the sales
process.

Leadership

• Directs the day-to-day operations for a team of group sales managers selling
for full service hotels at the 1-50 peak room night parameters.

• Verifies that the team achieves and/or exceeds targeted revenue and booking
objectives.

• Verifies that team members establish clear expectations for customers and
properties throughout the sales process.

• Manages and deploys sales resources within their “pod” to close the best
opportunities for each property based on market conditions and individual
property needs.

• Creates individual performance objectives for team members based on the
group’s goals and tracks progress regularly against these objectives.

• Manages the group pod’s performance (e.g.| revenue| operational excellence|
customer satisfaction) and manages the group’s operating budget.

• Partners with Human Resources (HR) to attract| develop| and retain the right
people in order to support the strategic priorities of the Group Sales team.

• Creates effective structures| processes| and jobs| and adheres to
performance management systems.

• Sets goals and expectations for direct reports using the Leadership
Performance Process (LPP)| aligns performance and rewards| addresses
performance issues| and holds staff accountable for successful results.

• Champions leadership development and workforce planning priorities by
assessing| selecting| retaining| and developing diverse| high-caliber talent
that can lead the organization today and strengthen the leadership bench for
the future.

• Continues to upgrade the sales & marketing talent and works with HR to
anticipate future talent needs based on business growth plans.

• Creates and sustains a work environment that focuses on fair and equitable
treatment and associate satisfaction to maintain business success.

• Coaches and develops the group pod’s sales skills.

_

Corporate Sales Manager – Hampton Inn and Homewood Suites Complex Calgary

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JOB DESCRIPTION
 
What will I be doing?
As Corporate Sales Manager at the Hampton Inn and Homewood Suites Complex| you
will be responsible for utilizing the tools and resources provided| along with
your proven experience| to uncover new business| develop current accounts and
create long-term relationships that produce repeat business. Specifically| you
will be responsible for performing the following tasks to the highest
standards:
Analysis of local market trends and competitor activity to identify business leads for both properties
Uncover new business potential via daily prospecting| meeting and account management
Develop customer accounts and travel within the local area to drive business to the hotels and increase market/customer share in all revenue streams
Negotiate room rates/packages with corporate clients
Prepare company contracts for the hotels in accordance with current business and pricing condition

Work within current business strategies and recognising potential opportunitie

Cooperate with other departments in the hotels to create an exceptional guest experience and build strong| comprehensive sales program

Attend Sales events| as require

Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments| calls made and business leads
Answer customer queries in a prompt and professional manner

What are we looking for?

A Sales Manager serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives
Degree-level qualification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!