Enterprise Solutions Specialist – DELL – Canada


## Enterprise Solutions Specialist
Competitive salary
Dell provides the technology that transforms the way we all work and live. But
we are more than a technology company ??? we are a people company. We inspire-
challenge and respect every one of our over 100-000 employees. We also provide
them with unparalleled growth and development opportunities. We can`t wait for
you to discover this for yourself as a Inside Product Specialist in Toronto.
At Dell- we create the extraordinary. Our Inside Product Specialists are the
experts who sell innovation to the world. Responsible for a set of products
and services- they get to know their portfolio inside and out. Our Insid

Sales teams rely on them for technical advice during the sales process. The

directly advise customers on everything from product features an

configurations- through to pricing and availability. Crucially- howeve

complex the question- they`re ready to deliver technical solutions to mee

customers` needs via phone- chat- web or email.

Key Responsibilities

Responsible to drive inbound and outbound calls- emails- and web interface to focus on maintaining and expanding business relationships/market share with existing and new customers for Dell Enterprise Solutions
May focus on Channel Partners- new account development and/or expanding existing accounts
Viewed as a trusted business advisor to the customer and uses in-depth knowledge of Dell`s products- technology- products and services to help customers formulate direction
Utilizes strategic probing to identify- evaluate- and recommend alternative business solutions
Analyzes multiple market factors to both anticipate/identify customer problems/needs and recommends appropriate solution
Engages cross-functional resources- regardless of geographic location- in order to achieve goal/ meet customer needs
Effectively balances demands from multiple stakeholders
Effectively balances short term and long term priorities
Develops and implements account plans that drive the attainment of critical business objectives
Involved in contract negotiation and possesses strong financial knowledge

Knowledge- Skills- & Abilities:

3 to 5 years of relevant experience or equivalent combination of education and work experience
Strong knowledge of Dell technology- Datacenter design and Services- and is able to identify how these products and services align to customer needs
Sells Consultatively ??? Ability to use collaborative communication to engage clients in Enterprise discussions that result in mutual value
Manages Channels ??? Ability to develop- motivate- support and orchestrate internal or external third parties to optimize sales coverage and revenue production
Maps Politics ??? Ability to uncover and validate the political power structure- identify influential people & personal/organizational politics
Uses Customer Research – Ability to uncover- identify and leverage published and internal customer information

We offer highly competitive salaries- bonus programs- world-class benefits-
and unparalleled growth and development opportunities ??? all to create a
compelling and rewarding work environment.

If you`re ready to get to the heart of ground-breaking products and champion
innovation as an expert- this is your opportunity to develop with Dell.

We welcome applications from: women- Aboriginal persons- persons with
disabilities- ethnic minorities- visible minorities- and others who may
contribute to diversification.

Dell Canada Inc. (|Dell|) is committed to fostering an inclusive- accessible
environment- where all employees and customers feel valued- respected and
supported. We are dedicated to building a workforce that reflects the
diversity of our customers and communities in which we live and serve- and
creating an environment where every employee has the opportunity to reach
her/his potential. We welcome applications from: women- Aboriginal persons-
persons with disabilities- ethnic minorities- visible minorities- and others
who may contribute to diversification. As part of our commitment to
accessibility for all persons with disabilities- Dell will- upon the request
of the applicant- provide accommodation during the recruitment process to
ensure equal access to applicants with disabilities. If you are selected for
an interview and you need accommodation- please contact your recruiter.

Job Family: Inside-Sales Job ID: R042217