Franchised General Manager – The Westin Bear Mountain – Canada

Jobs at Westin hotel Bear Mountain Canada

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Jobs at Westin hotel Bear Mountain CanadaJob Description
Posting Date Sep 18, 2020
Job Number 20054584
Job Category Property Leadership
Location The Westin Bear Mountain Golf Resort & Spa, Victoria, 1999 Country Club Way
Victoria, British Columbia, Canada
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.

Please apply via email at:
confidential@westinbearmountain.com
Additional Information: This hotel is owned and operated by an independent franchisee, Malak Holdings. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

 

 

Job Summary

 

 

Set along lush golf greens and framed by Vancouver Island’s rugged mountains, The Westin Bear Mountain Golf Resort & Spa, Victoria offers stunning natural beauty and laid-back comforts. Just minutes from downtown Victoria, Bear Mountain offers the perfect setting for the Westin Bear Mountain Resort & Spa that features world class golf, bike trails, nature exploration, a variety of dining options, and a new luxury spa.

We are in the midst of executing on our goal to elevate the property to five plus stars— well beyond its current three-star ranking. This massive undertaking will see a complete renovation of the restaurants, lobby, ballroom and function spaces. A new bar, luxury furniture and fixtures and a new 6,000 square foot, fully enclosed four- season patio will create a more elegant resort that will focus on providing an exceptional experience for all guests.

We are searching for a highly motivated and hands-on General Manager to join and help us complete our vision in providing the right services, the right way, with the right resources.

The General Manager oversees all aspects of resort operations, leads the resort’s workforce, and sets and executes plans that meet or exceed targets, profitability, and guest satisfaction.

 

 

Job Requirements

 

 

EXPERIENCE/SKILLS/EDUCATION
A minimum of 3 years’ experience as a General Manager in a full-service major-brand property.
Familiarity with all aspects of hotel/resort operations.
Proven people management skills.
Strategic planning and execution.
Change management and strong leadership skills during challenging times, example: COVID-19, major renovations.
Experience with successfully improving business performance and results.
A degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major.
Previous experience managing a Marriott resort is an asset.
ACCOUNTABILITIES
Business Strategy Development and Execution
Stays current with industry trends and monitors strengths and weakness of competition.
Develops and executes business plans designed to maximize property customer satisfaction, profitability, and market share.
Experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability.
Managing Resort Operations/Budgets and Profitability
Manages the flow of labor and cost of goods in achievement of profitability goals.
Measures, analyzes, and communicates property financial performance using a variety of financial/non-financial data including controllable costs, sales revenue, guest satisfaction, and employee engagement data.
Ensures financial controls are in place such as for procurement and invoice processing.
Sales and Marketing

Works with sales and marketing teams to establish and manage strategic plans, goals, and action plans.
Identifies and champions creative marketing solutions that fit the brand and property needs.
Develops innovative means for capturing new streams of revenue through property amenities.
Participates in and hosts customer recognition events to drive sales.
Brand Standards Compliance

Walks the property regularly to ensure all areas meet resort brand standards, including sanitation, cleanliness, esthetics, and maintenance.
Reviews and follows up on property guest satisfaction scores and comments.
Verifies property compliance with legal, safety, operations, labor, and Marriott brand product and service standards.
Conducts both routine and short-notice quality assurance audits with specific departments.
Staff Management

Ensures staff have a deep understanding and respect for customer service standards.
Provides timely, real-time feedback to managers and hourly employees on service and operational standards, including feedback and reinforcement of standards on even the smallest of service and operational details.
Creates and supports clear lines of responsibility for management team, including coverage and oversight throughout the day.
Coordinates, attends, and leads department meetings.
Hires, motivates, develops, and manages workforce performance.
1. Email your cover letter and resume in one file to confidential@westinbearmountain.com, on or before October 15, 2020. Your application will be handled with utmost discretion and confidentiality.

 

 

2. Be sure to include the following in the subject line or your application may not reach the appropriate person:

 

 

Your name | General Manager | Position number 12

All applicants will receive an automated email response confirming receipt of their application submission. Due to the high number of applications we receive, only applicants who are selected for an interview will be contacted.

We sincerely thank all applicants for their interest in the Westin Bear Mountain Golf Resort & Spa.

Franchised Executive Chef – The Westin Nova Scotia – Canada

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Job Description
Posting Date Sep 21, 2020
Job Number 20054945
Job Category Food and Beverage & Culinary
Location The Westin Nova Scotian, 1181 Hollis Street, Halifax, Nova Scotia, Canada
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.
 
Please apply via email at: smalana@newcastlehotels.com

Additional Information: This hotel is owned and operated by an independent franchisee, New Castle Hotels, LLC. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

 

Job Summary

 

Creative. Passionate. Dedicated.

 

For you, the work of an Executive Chef — planning, creating, training, mentoring, wowing – is what drives you. Having a kitchen crew who at your lead can produce food which is above and beyond guest expectations, thus driving revenue and maximizing profit makes your job fulfilling. In the role of Executive Chef, you will:

 

•Be a Creative – understanding trends and what guests are looking for and then creating recipes which meet and exceed those expectations makes you a great culinarian. Be willing to try new concepts and techniques and take pride in delivering high quality on a consistent basis.

 

•Be a Mentor – select a team of sous chefs, cooks, trainees and support staff that can deliver the vision and then train and develop them to make great food for all outlets, including your hotel’s banquet area. Create an atmosphere that fosters teamwork and engages staff, while ensuring all are working safely.

 

•Be Finance Wiz – understand how all your culinary decisions impacts the bottom line; watch your budget, food cost, labor dollars, etc. to maximize department flow through.

 

•Be Manager on Duty – if requested.

 

• At least five years of progressive experience in food & beverage (culinary) and prior supervisory experienced preferred.

• Relevant college coursework also preferred, e.g. culinary degree, but we are willing to take into account any other combination of education and experience that produces the required knowledge and skill set.

• Licenses/certifications as required by state law if applicable.

• Fully experienced in use of various pieces of kitchen equipment as well as computer and relevant software programs.

• Physical requirements include the ability to perform medium work — exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

• The ability to stand for long periods of time without sitting or leaning.

• The ability to bend, stretch, twist or reach with your body and arms, ability to work under variable temperatures and noise levels.

• Near Vision – The ability to see details at close range. Must be able to move quickly and agilely if a situation requiring quick assistance arises, and to work long hours as is often required.

• Must be able to multi task, must possess excellent communication skills; fluency in English required.

Housekeeping Generalist – Residence Inn Gravenhurst – Ontario Canada

Muskova hotel Gravenhurst Ontario Canada

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Muskova hotel Gravenhurst Ontario CanadaJob Description
Posting Date Sep 22, 2020
Job Number 20055291
Job Category Housekeeping & Laundry
Location Residence Inn Gravenhurst Muskoka Wharf, 285 Steamship Bay Road, Gravenhurst, Ontario, Canada
Schedule Part-time
Relocation? No
Position Type Non-Management/Hourly

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Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while employees provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in team work and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. Find Your World™ at Residence Inn by Marriott.

Job Summary

Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the impeccable appearance and cleanliness of the property. Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.

No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.

Guest Environment Expert ($15.38/hr) – Delta hotel – Thunder Bay Canada

delta hotel thunder bay ontario canada

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delta hotel thunder bay ontario canadaJob Description
Posting Date Sep 23, 2020
Job Number 20055597
Job Category Housekeeping & Laundry
Location Delta Hotels Thunder Bay, 2240 Sleeping Giant Parkway, Thunder Bay, Ontario, Canada
Brand Delta Hotels and Resorts
Schedule Part-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that’s right for you. With more than 1100 managed properties and 19 brands you’ll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your World™ at Delta Hotels.

Job Summary

Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the impeccable appearance and cleanliness of the property. Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.

No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.

Franchised First Cook – Courtyard Hotel Burlington – Ontario Canada

Jobs at Courtyard Hotel Burlington Canada

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Jobs at Courtyard Hotel Burlington Canada
Job Description
Posting Date Aug 21, 2020
Job Number 20047301
Job Category Food and Beverage & Culinary
Location Courtyard Burlington, 1110 Burloak Drive, Burlington, Ontario, Canada
Brand Courtyard by Marriott
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Please apply via email at: hr@burloakhospitality.com
Additional Information: This hotel is owned and operated by an independent franchisee, Burloak Hospitality Limited. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Are you passionate about food?

Opened in December 2018, the NEW Courtyard by Marriott Burlington is now looking for a First Cook to join our team. The newest hotel to the Burlington/Oakville region features 135 guestrooms and suites with 1800 sq. ft of flexible meeting space, indoor salt-water pool, state-of-the-art fitness centre, and on-site Bistro Restaurant & Lounge.

Your food knowledge, work ethics and excellent customer service skills will reflect how our guests perceive their experience at the hotel. If you are someone who wants to be of something bigger, to be connected by our culture and driven by a passion to help others succeed, we encourage you to explore a hotel career with Courtyard by Marriott.

Responsibilities
Ability to prepare and present food orders according to Courtyard Bistro Standards
Work with Management of both food and staff aspects
Pay attention to portion and quality control
Review and develop (if necessary) procedures as needed for business needs
Takes inventory and places orders according to the Bistro and Banquet needs
Develop and maintain relationships with approved vendors
Staff management and scheduling according to needs of the hotel
Checks quantity and quality of received goods
Set up stock and maintain work areas
Work with the Sales department and Food & Beverage Manager to ensure speed of service and quality of food to both Bistro and Banquet areas
Be the face of the kitchen for guests in the Bistro and Banquet areas; interact with guests as needed
Ensures cleanliness, proper handling and maintenance of kitchen equipment, utensils and work areas
Ensure that the hotel policies and procedures, cost control policies and procedures are followed
Attend scheduled staff meetings, training, and orientation sessions
Maintain standards of punctuality, uniform and personal hygiene as required by Hotel policy
Follows all brand standards as outlined by Marriott
Follows all policies, procedures and rules as stated in the Courtyard by Marriott safety and emergency policies and procedures
Perform any other job-related duties as assigned

Required Skills
Minimum of 3-year cooking experience in a management position preferred; hotel and/or banquet experience an asset
Branded restaurant kitchen preferred; Marriott brand experience an asset
Food Handler certification required; Smart Serve certification an asset
Sound knowledge of cooking
Neat, professional and well groomed
Possess good organizational/time management skills
Excellent customer service skills are essential
Must be able to workdays, evening weekends and public holidays
Approachable, pleasant, polite, fast
Self-starter and able to work with minimal supervision
Must be legally permitted to work in Canada

**Thank you for applying for this position though we will only be contacting those selected for an interview.

Housekeeping Supervisor – Delta Hotels Thunder Bay – Canada

delta hotel thunder bay ontario canada

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delta hotel thunder bay ontario canadaJob Description
Posting Date Sep 08, 2020
Job Number 20052004
Job Category Housekeeping & Laundry
Location Delta Hotels Thunder Bay, 2240 Sleeping Giant Parkway, Thunder Bay, Ontario, Canada VIEW ON MAP
Brand Delta Hotels and Resorts
Schedule Part-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that’s right for you. With more than 1100 managed properties and 19 brands you’ll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your World™ at Delta Hotels.

Job Summary

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in assignment sheets/workboards. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

Registered Massage Therapist(PT) Marriott Hotel Vancouver – Canada

marriott parq hotel vancouver canada

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marriott parq hotel vancouver canadaJob Description
Posting Date Sep 10, 2020
Job Number 20051964
Job Category Spa
Location JW Marriott Parq Vancouver, 39 Smithe Street, Vancouver, British Columbia
Schedule Part-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

Job Summary

Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

Lifeguard – Hilton Mississauga Meadowvale – Toronto

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JOB DESCRIPTION
 
Reporting to the Front Office Manager| a Lifeguard with Hilton is responsible
for overseeing the safe operation of the waterslide and pool and delivering an
excellent Guest experience while ensuring health and safety standards are met
at all times.
What will it be like to work for this Hilton Worldwide Brand?
One of the most recognized names in the industry| Hilton Hotels & Resorts
offers travelers a world of authentic experiences. Hilton remains an
innovative| forward-thinking hospitality leader by offering best-in-class
products| services and amenities to ensure that every guest feels cared for|
valued and respected. From inaugural balls and international award galas to
business events and personal moments| Hilton is where the world makes history|
closes the deal| toasts special occasions and gets away from it all.

Hilton Hotels & Resorts is one of Hilton Worldwide|s ten market-leadin

brands. For more information visit www.hiltonworldwide.com.

If you understand the importance of upholding a brand|s reputation and what it
takes to provide a globally recognized hospitality experience| you may be just
the person we are looking for to work as a Team Member with Hilton Hotels &
Resorts.

What will I be doing?

As a Lifeguard| you will be responsible for supervising and ensuring the
safety of swimmers while delivering an excellent Guest experience. A Lifeguard
would also be required to fulfil regular cleaning duties. Specifically| you
will be responsible for performing the following tasks to the highest
standards:

Supervise and ensure safety of swimmers
Supervise safe operation of the waterslide
Inspect facilities for cleanliness; complete general pool cleaning and maintenance duties at regular points throughout shift
Ensure swimmers follow safe swimming practice; enforce and adhere to pool and waterslide rules and regulations
Follow emergency action plan and procedures when required
Project a professional manner with an emphasis on hospitality and guest service

What are we looking for?

CPR and First aid certification REQUIRED

Current NLS Certification REQUIRED

Full availability on week-ends and during school breaks

Committed to delivering a high level of customer service

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Excellent attention to detail
High standards of cleanliness
Previous experience in a similar environment
Ability to work in a consistently professional and helpful manner

What benefits will I receive?

You will be offered a competitive benefits package. As a team member you will
also become eligible to receive discounts products and services offered by
Hilton Worldwide and its partners. We look forward to explaining in detail the
range of excellent benefits that you would expect from a global hotel
organization like Hilton Worldwide.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Hilton Mississauga/Meadowvale welcomes and encourages applications from people
with disabilities. Accommodations are available on request for candidates
taking part in all aspects of the selection process.

First Cook (Full Time) – Hilton Toronto

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JOB DESCRIPTION
 
A First Cook is responsible for preparing and presenting high quality dishes
to deliver an excellent Guest and Member experience while consistently
contributing to departmental targets.
What will I be doing?
As a Cook| you are responsible for preparing and presenting high quality
dishes to deliver an excellent Guest and Member experience. A Cook will also
be required to prepare all mis-en-place and contribute to departmental
targets. Specifically| you will be responsible for performing the following
tasks to the highest standards:
Participate in food production for all Outlets and Banquet production as directed by the Station Chef or Kitchen Management.
Read| interpret and follow all standard recipes.
Avoid over production and wastage.

Ensure your work station has adequate mis en place prior to| and after service| and that it is correctly dated| labeled and stored.

Provide quick| efficient service during meal times| ensuring outstanding food quality and presentation is delivered to the guest at all times.

Carry out side duties and cleaning schedules as requested by the kitchen management team.

Follow the procedure for submitting food requisitions as required.

Follow| observe and maintain safe standards of hygiene in line with Health & Safety Guidelines.

Assist the culinary team as required.

What are we looking for?

A First Cook serving Hilton brands is always working on behalf of our Guests
and working with other Team Members. To successfully fill this role| you
should maintain the attitude| behaviours| skills| and values that follow:

Completion of a culinary program at a hotel school or college and/or Apprenticeship.
Obtained 3 years culinary experience

Canadian Certificate of Qualification (Red Seal) or equivalent

Positive attitude

Good communication skills

Ability to work under pressure

Ability to on own or in a team

What will it be like working for Hilton?

Hilhton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Front Office Manager – Hilton Mississauga Meadowvale – Toronto

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JOB DESCRIPTION
 
A Front Office Manager leadsthe Front Office Team to ensure that Team Members
are prepared andwell-informed to deliver our Guests an exceptional experience
from check-inthrough check-out.
What will I be doing?
As Front Office Manager| you willoversee the front desk| guest services|
parking| valet andsecurity. The front office is the main connection between
the Guest|the hotel| and the various hotel departments. A Front Office Manager
isresponsible for managing the first impressions of our Guests and|
therefore|must perform the following tasks to the highest standards:
Oversee the entire Front Office operation to maintain high standards
Evaluate levels of Guest satisfaction and monitor trends| with a focus on continuous improvement
Ensure regular and VIP Guests are recognized and that the Front Office department operates with a sales attitude and promotes the hotel brand|s loyalty schem

Maximize room occupancy at best rates and use up-selling techniques to promote hotel services and facilitie

Set departmental objectives| work schedules| budgets| policies| and procedure

Monitor the appearance| standards| and performance of the Front Office Team Members with an emphasis on training and teamwor

Ensure Team Members have current knowledge of hotel products| services| pricing and policies| as well as knowledge of the local area| and are continuously trained to learn and understand policies and practices
Maintain good communication and working relationships with all hotel departments
Monitor staffing levels to meet cover business demands
Conduct monthly communication meetings and produce minutes
Manage staff performance issues in compliance with company policies and procedures
Recruit| manage| train and develop the Front Office team
Comply with hotel security| fire regulations and all health and safety legislation
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Assist with other departments| as necessary

Whatare we looking for?

Front Office Managers serving Hiltonbrands are always working on behalf of our
Guests and working with other TeamMembers. To successfully fill this role| you
should maintain the attitude|behaviours| skills| and values that follow:

A degree or diploma in Hotel Management or equivalent
A minimum of 3 years of Front Office supervisory experience in the hotel| leisure| and/or retail sector
High level of IT proficiency
High level of commercial awareness and sales capabilities
Experience of managing people and developing people
Previous experience of managing a department and Profit and Loss account
Excellent leadership| interpersonal and communication skills
Accountable and resilient
Commitment to delivering a high level of customer service
Ability to work under pressure
Excellent grooming standards
Flexibility to respond to a variety of work situations
Ability to work on your own and as part of a team

It would be advantageous in this positionfor you to demonstrate the following
capabilities and distinctions:

Familiar with Property Management Systems
A degree or diploma in Hotel Management or equivalent

What will it be like to work for Hilton?

Hilton is the leading globalhospitality company| spanning the lodging sector
from luxurious full-servicehotels and resorts to extended-stay suites and mid-
priced hotels. For nearly acentury| Hilton has offered business and leisure
travelers the finest inaccommodations| service| amenities and value. Hilton is
dedicated to continuingits tradition of providing exceptional guest
experiences across its global brands. Our vision to fill theearth with the
light and warmth of hospitality unites us as a team to createremarkable
hospitality experiences around the world every day. And| ouramazing Team
Members are at the heart of it all!