Wealth Manager – Alterna Bank – Toronto Canada

alterna bank canada logo


alterna bank canada logo
REF:   18-235
Title Manager, Wealth Management Operations / Branch Compliance Manager (BCM)
Location Greater Toronto Area
Scope of Position
The Manager, is responsible for efficient and effective operations of the Wealth Management department and for providing leadership to the advisory support team. In addition, this role has responsibility as Branch Compliance Manager to mitigate regulatory and reputational risk through compliance oversight and engagement.

Major Responsibilities
Provides leadership and manages the day-to-day operations of the advisory support team; develops, coaches, sets individual goals and objectives, evaluates performance, and provides frequent feedback
In conjuction with the VP, Wealth Management , leads and implements initiatives that support the credit union’s strategy and wealth management objectives
Conducts daily and monthly trade reviews and supervises the activities of IIROC advisors; ensures proper completion of duties is documented appropriately to meet audit, compliance, and regulatory requirements
Addresses and investigates member complaints that fall under MFDA and IIROC under the guidance of Aviso compliance; escalates complaints to the VP, Wealth Management as required.
Ensures staff meet the minimum IIROC standard for continuing education credits and ensures mutual fund and insurance licenses are maintained accordingly
Provides coverage to the IIROC advisor team during absences
Acts as a resource to all licensed representatives through individual information sessions and demonstrations on the features, benefits, and procedures associated with investment products and processes, conducts follow-up as required to ensure understanding

Coordinates Aviso training sessions with the Region, ensuring effective stakeholder communication and alignment with other priorities within Alterna are considered
Identifies knowledge and training gaps; recommends and implements training initiatives to ensure staff are proficient with regulatory and administrative standards
Establishes, manages, and maintains awareness of the organization in the local community and among professional networking groups

5 years minimum experience as an IIROC Branch Manager/Compliance Officer
Experience as a fully licensed IIROC advisor considered an asset
MFDA Branch Compliance Manager license and LLQP Insurance licensing is an asset
Completed a relevant certificate, diploma, degree or designation program
Proficient computer skills in Microsoft Office applications
Familiarity with Univeris and Datafile systems
Excellent communication skills – written, verbal and small group presentation
Excellent organizational and multi-tasking skills
Demonstrated track record of strong leadership and management skills
Critical thinker and sound analytical skills
Proficient project manager