Product Specialist – Alterna Bank – Ottawa Canada

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alterna bank canada logo
REF:  18-233
Location McRae Office
Scope of Position
Reporting to the Manager, Products and Relationships the Product Specialist contributes to the development of marketing strategies, campaigns and programs in pursuit of the corporate business objectives across several third-party relationships – including but not limited to, Credit Cards, Insurance, and Payments.
This role is viewed as the subject matter expert and possesses an in-depth knowledge of credit card marketing specifically, as well as solid knowledge in Insurance and Payment products. This individual is accountable to deliver audience-specific product marketing materials in a variety of media. They must be able to develop strong, collaborative working relationships with key third party account personnel and internal stakeholders, including operations, credit risk, compliance, etc. and must be able to accomplish/influence work through these internal and external partners.

Major Responsibilities
Assist with the annual product marketing plan to help prioritize strategies to deliver key business objectives and revenue growth
Assist with the digital bank as relates to products.
Product & service promotion to new and existing customers
Cross-sell opportunity spotting
Supporting various campaigns as they relate to the digital channel
Primary point of contact for the branches with regular branch visits as required
Subject matter expert for the branches to support them with understanding the products and promoting them to the members/clients

Assist in the development of strategy, manage implementation and measure results of targeted customer lifecycle management programs (i.e. early customer engagement, retention, etc.)
Act on results of customer lifecycle management programs to ensure success and be accountable for the performance of the product
Leverage available data/analytics, modeling and ROI analysis to optimize marketing efforts and increase effectiveness
Primary Liaison for Vendor Management with Central 1/Collabria
Primary Liaison for development and execution of Credit Card Initiatives with Internal Alterna Sales Team (i.e. monthly branch manager meeting presentations, develop and deploy employee incentive programs, resolve any account escalations, identify and manage implementation of continuous improvements to system, etc.)
Assist in identifying and resolving/implementing policy & process gaps/efficiencies with key vendor (i.e. Business Accounts requiring Personal Guarantor, Print Collateral Reorder Process, Account Maintenance process gaps, etc.)
Define, design and implement new processes with respect to credit card support with internal Alterna Team (i.e. print collateral replenishment)
Provide insights and analytics, both pre and post marketing campaigns
Satisfy all Legal/Compliance requirements
Develop and deliver creative elements with Alterna’s AOR – i.e. card design, revisions, etc.
Provide recommendations to the Manager, Products and Relationships and ensure visibility is provided with respect to any major issues, escalations, product mix, new capabilities, etc. (i.e. instant credit, apple pay, etc.)
Raise the profile of existing services with branches such as Buyer Protection and Extended Warranty program or MyReceipts
Keeping abreast of the competitive landscape from both a product offering and marketing trends perspective

Expectations / Outcomes

Alterna’s products and services are viewed as innovative, competitive and meet or exceeds customer needs.
Performance Agreement measures are met as they relate to retail credit:
Financial (e.g. Net FUM)
Customer Engagement (loyalty and depth of relationship)
Product Marketing Specialist will be viewed by employees as a subject matter expert and primary point of contact for marketing initiatives relating to product.
Develops a high level of understanding of product market success factors and profitability drivers
Support a work environment that promotes a positive member and employee experience, quality, efficiencies and effectiveness.


Strong focus on customer experience
Strong relationship builder
Excellent communication and writing skills
Self-confident and strong ability to work effectively and independently within tight deadlines, adapt to changing deadlines and ability to prioritize multiple deliverables within a cross-functional team environment with a variety of reporting levels and varying skills/competencies
Excellent project management skills
Flexible individual with creative problem-solving and strong analytical skills
Strong teamwork skills and the ability to collaborate effectively with others

Education/Work Experience

Bachelor’s degree in Business, Finance, or Marketing
Minimum 5 years of specialized product marketing experience in the financial services industry, specifically credit cards and Insurance
Previous experience within the financial services industry, preferably credit cards, with a solid understanding of card P & L drivers
High proficiency in MS Office (i.e. Excel, Outlook. Word, PowerPoint, etc.)

Mortgage Representative – Alterna Bank – Ottawa Canada

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alterna bank canada logo
Ref:  18-234
Title Mortgage Securitization Representative
Location McRae Office
Scope of Position
Securitization is the financial practice of pooling various types of contractual debt such as residential mortgages and selling them to third party investors.

The focus of this role is the requirement to collect, validate, review and submit all relevant data to the Treasury Department in a timely manner while ensuring 100% accuracy of the report.
This position plays a significant role is ensuring the data provided to the third party investors is precise at the time of submission for securitization reducing the impact on submissions being rejected or having incorrect information.
The successful incumbent requires a very high level knowledge of mortgage documents and the banking system with strong attention to detail.

Major Responsibilities

Collaborate with our internal partners to provide support with all securitization files and inquiries.
Act as subject matter expert to our internal partners with respect to the managing of the securitization files and data integrity.
Analyze and apply sound judgment in the resolution of discrepancies with the securitization files.
Oversee quality control of the process.
Identify, investigate and immediately solve all errors or omissions by making the corrections within the banking system and the mortgage documents prior to submission of the files.
Communicate with the appropriate partners to resolve any discrepancies and errors
Communicate with the partners any systemic errors in documentation to reduce future risk
Maintain a 100% level of accuracy when completing the review of the securitization files.
Capture on a monthly basis a report that keeps statistics on all files reviewed and able to be securitized and those rejected due to wrong or missing information


Department Manager and team
All levels of management including ELT
Branch Managers and Staff
Internal Departments (Commercial, BDO, Treasury etc..)
Central 1
External auditors as required



Post-secondary education in a relevant business filed and/or equivalent work experience
2 years of related experience working with mortgage documentation and administration


Detailed working knowledge of banking system
Very strong knowledge and understanding of mortgage documents and administration
Good knowledge of basic accounting principles an asset
Knowledge of workflow management techniques
Strong knowledge of Microsoft office (Excel and Word)
English-French bilingualism an asset

Wealth Manager – Alterna Bank – Toronto Canada

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alterna bank canada logo
REF:   18-235
Title Manager, Wealth Management Operations / Branch Compliance Manager (BCM)
Location Greater Toronto Area
Scope of Position
The Manager, is responsible for efficient and effective operations of the Wealth Management department and for providing leadership to the advisory support team. In addition, this role has responsibility as Branch Compliance Manager to mitigate regulatory and reputational risk through compliance oversight and engagement.

Major Responsibilities
Provides leadership and manages the day-to-day operations of the advisory support team; develops, coaches, sets individual goals and objectives, evaluates performance, and provides frequent feedback
In conjuction with the VP, Wealth Management , leads and implements initiatives that support the credit union’s strategy and wealth management objectives
Conducts daily and monthly trade reviews and supervises the activities of IIROC advisors; ensures proper completion of duties is documented appropriately to meet audit, compliance, and regulatory requirements
Addresses and investigates member complaints that fall under MFDA and IIROC under the guidance of Aviso compliance; escalates complaints to the VP, Wealth Management as required.
Ensures staff meet the minimum IIROC standard for continuing education credits and ensures mutual fund and insurance licenses are maintained accordingly
Provides coverage to the IIROC advisor team during absences
Acts as a resource to all licensed representatives through individual information sessions and demonstrations on the features, benefits, and procedures associated with investment products and processes, conducts follow-up as required to ensure understanding

Coordinates Aviso training sessions with the Region, ensuring effective stakeholder communication and alignment with other priorities within Alterna are considered
Identifies knowledge and training gaps; recommends and implements training initiatives to ensure staff are proficient with regulatory and administrative standards
Establishes, manages, and maintains awareness of the organization in the local community and among professional networking groups

5 years minimum experience as an IIROC Branch Manager/Compliance Officer
Experience as a fully licensed IIROC advisor considered an asset
MFDA Branch Compliance Manager license and LLQP Insurance licensing is an asset
Completed a relevant certificate, diploma, degree or designation program
Proficient computer skills in Microsoft Office applications
Familiarity with Univeris and Datafile systems
Excellent communication skills – written, verbal and small group presentation
Excellent organizational and multi-tasking skills
Demonstrated track record of strong leadership and management skills
Critical thinker and sound analytical skills
Proficient project manager

Marketing Specialist wanted – Alterna Bank – Toronto Canada

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alterna bank canada logo
REF: 18-236
Title Marketing Specialist, GTA
Location 165 Attwell Drive, Corporate Office
City Toronto
Province Ontario
Description Scope of Position

Using your proven marketing experience, the focus of this position is to increase our brand profile in our local area markets. This includes having a thorough understanding of the makeup of our local communities in an effort to build Alterna’s membership and presence. This role serves as an ambassador of the Alterna brand, identifies areas of opportunity and builds relationships with internal partners.
Major Responsibilities
In alignment with the Retail and Marketing & Communication strategic plans, the Marketing Specialist will:
• Develop and execute local area marketing promotions and events to deepen existing and new member relationships and build Alterna’s community presence
• Utilize market research and segmentation strategies to assess branch trade areas and identify areas of opportunity to increase awareness of Alterna’s brand in the local community

• Proactively monitor local marketing initiatives to ensure brand alignment, proper execution, timely completion and assess return on investment while remaining within the allocated budget
• Build influential business relationships with branch managers/employees and internal partners while seeking to understand their local markets and identify solutions to branch, marketing and business needs
• Act as ambassador for Alterna’s brand through presentation of a professional image, diplomacy and the ability to champion local area marketing initiatives
• Assist and support internal departments with marketing and communications related requests
• Perform other duties as assigned by Supervisor

Expectations / Outcomes

• Creation and ongoing measurement of a local market plan, by branch.
• Increased traffic into branches
• Increased awareness of Alterna at the local level
• Alterna members and key target groups view consistent, professional marketing and communications that are in-line with our brand


1. Educations / Certifications / Experience
• Degree in Marketing, Communications, Business or related disciplines with a minimum of three years experience in a marketing role or related field
• Demonstrated ability in executing successful marketing promotions campaigns
• Experience in project management, from initial research to post-completion analysis, with demonstrated ability to achieve deliverables within established deadlines

2. Competencies
• Strong written and verbal communication skills with demonstrated ability to plan write and execute on marketing campaigns
• Ability to work autonomously and manage competing priorities and various local marketing initiatives
• Strong organizational skills with an ability to self-manage and a proactive approach to problem-solving
• Experience working in financial services is an asset
• Flexibility to embrace change in a fast-paced environment
• Ability to travel within the designated region
• Flexible schedule including some evenings and weekends, where required
• Computer literacy in MS Office suite
Additional Information
At Alterna, we offer a competitive total rewards program and an opportunity to truly make a difference. If you put people first and value excellence and integrity, we hope you’ll apply! * Although we appreciate all applicants, preference will be given to candidates who most closely meet the qualifications, key skills and competencies outlined above. * Alterna is compliant with the Ontarians with Disabilities Act. If you have a disability, please contact the recruiter to let us know how we can accommodate you.

Finance Consultant wanted – SAP – Toronto Canada

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sap logo canadaPrincipal S/4HANA Finance Consultant for Banking Practice Job
City: Toronto, ON, CA, M5K 1B7
Requisition ID: 200847
Work Area: Consulting and Professional Services
Expected Travel: 0 – 100%
Career Status: Professional
Employment Type: Regular Full Time
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.
Location: Anywhere in Canada
Travel: Up to 100% travel across Canada and USA is required


As a Finance Principal, you will sell, estimate and facilitate the implementation of the SAP Financial Accounting and Managerial Accounting solutions for our Banking/Insurance clients. You will be responsible for the overall customer satisfaction, performance, standards and direction of the Architecture of a SAP Banking/Insurance Solution or across multiple solutions. This includes the creation and/or updates to architecture deliverables. Also includes supporting sales, solution development efforts, and SAP Governance processes, as well as guiding clients in achieving their Digital Transformation vision and Best-Run Business capability from their SAP and other IT investments.

This is the first S/4 HANA Finance hire for SAP’s Financial Services Industry (FSI) practice; as such you will also define and lead a global program to hire and/or upskill existing FSI Consultants on S/4 HANA Finance implementations for Banks and Insurers.


As a Principal you will evaluate customer requirements, map them to business processes, functional and solution architectures and ensure a proper implementation of SAP solutions. For this you will:

Identify the appropriate end-to-end solution portfolio options and recommendations
Identify solution gaps and develop gap closure options
Design the end-to-end functional landscape and solution design, including the functional integration points, applicable standards and governance
Estimate the financial impact of various solution architecture alternatives
Set architectural direction and standards
Consult to project teams and govern delivery from a target architecture perspective
Promote SAP best practices to the customer for the SAP solutions in the Banking and Insurance sectors
Coach and enable colleagues on site, including project team members from SAP, partners, and the customer
Stay abreast on SAP product changes and industry trends.

Expert in at least one SAP Banking/Insurance Solution; good understanding of SAP’s solutions and service offerings including packaged solutions, implementation effort and compatibility/integration with standard functionality
Working experience in Banking/Insurance industry where you have developed a general understanding of at least one Line-of-business or function domain. Familiar with the relevant industry trends and business strategies and models, industry specific business processes, challenges, business drivers/pain points and related best-practice solution architectures
Experience moderating between Client and SAP, Business and IT, both on implementation and strategic levels
Expert knowledge in implementation of SAP FI-CO, including integration to other SAP and non-SAP solutions
Proven success in pre-sales activities (licensing and consulting)
Project/program management experience.
Chartered Accountant (North America); CPA, CMA, CGA or equivalent is preferred, but not required

Deep Banking industry experience
Experience in an Accounting /Minimum of 7 years’ SAP consulting experience with at least 5 years in Finance
Minimum of 1 end-to-end SAP implementation
Accounting business background
Experience with at least one complex, multi-year Finance renewal project in Financial / Banking Industry
S/4 HANA Finance Certification and/or one S/4 HANA Finance implementation
Demonstrated experience doing process and roadmap for a GL Transformation project; was part of a full life-cycle transformation project and speaks BUSINESS / Accounting in Banking/Insurance language
C-Level communication and presence

Relevant Academic degree
SAP Solution Certification(s) preferred
Advanced project management skills

Anywhere in Canada, with travel (up to 100% travel across NA as needed)


Financial Advisor – Scotiabank – British Columbia Canada

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scotiabank logo canada
Title: Financial Advisor – Burnaby, BC
Application number: 41181
Join the global community of BanquiersScotia to help customers improve their situation.
The post
Financial Advisor
A winning multinational team

Scotiabank is Canada’s international bank and a leader among financial services providers in North America, Latin America, the Caribbean, Central America and parts of Asia. Its mission is to help its 21 million customers improve their financial position through advice and a broad range of products and services, including personal, commercial and corporate banking and private banking, wealth management and investment banking.
What you will do …
Our Asset Management / Financial Advisors have a customer-focused approach and are able to easily connect with them. As such, you are an integral part of the Canadian Branch Network, and your primary goal is to provide exceptional service to clients throughout their journey with us. To do this :

you will take a proactive approach and listen to identify and understand their needs;
you will provide them with relevant information and sound advice;
you will develop a plan to help them achieve their goals by giving them an overview of the situation;
you will build strong long-term relationships with them;
You will develop and strengthen relationships with branch customers and acquire new relationships by achieving your sales objectives and those of the team, with the goal of always providing a positive customer experience.

What you learned …

How to build strong relationships with customers and offer them an unparalleled experience.
How to reach or exceed business objectives while taking into account the objectives formulated by customers.
How to identify and respond to customer needs

Senior Audit Manager – Scotiabank – Toronto Canada

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scotiabank logo canada
Title: Senior Audit Manager – Toronto, ON
Requisition ID: 42400
Join the Global Community of Scotiabankers to help customers become better off.
Job Purpose:
The Bank’s Internal Audit Department plays a key role in the risk management processes of the Bank. Its mandate is to provide independent and objective assurance over the design and operating effectiveness of the Bank’s internal controls and to provide advisory services to improve the Bank’s operations. The Global Banking Markets (GBM) and Group Treasury (GT) audit team is responsible for assessing the design and operating effectiveness of internal controls relating to capital markets trading and treasury activities in Toronto and international locations.

The incumbent will contribute to the data analytics strategy employed by the Internal Audit function by using data to drive audit testing and continuous monitoring. The candidate for this position will contribute to the development and maintenance of a data analytics platform used by GBM/GT Audit. In particular, the candidate will work closely with other team members to develop analytical and reporting tools to perform audit fieldwork and continuous monitoring effectively and efficiently. In addition, the candidate will be exposed to various trading and treasury products, market risk management processes and other key internal controls employed by the GBM and GT business lines. The role will also involve active engagement in discussions and collaboration with the Front Office, Market Risk Measurement (MRM), Exposure and Capital Analytics (ECA), Trade Floor Risk Management (TFRM), and Risk Management Information Technology (RMIT).

Located in our Toronto office, will be member of integrated audit teams covering end to end processes in Treasury and Trading functions with a focus on model risk assessments. You will be required to travel occasionally to conduct audits in international locations

Key Accountabilities:

Under the direction of Director and VP GBM Internal Audit, evaluate the control effectiveness for managing market risks in trading and treasury activities within Front Office units and the Risk Management functions.
Conduct and lead audits with different risk groups and relevant stakeholders for the capital markets and work with various with various stakeholders (MRM, ECA, TFRM and GWO) to ensure that new methodologies, models, assumptions, strategies and products are captured in the audit framework; negotiate timelines and audit issues and escalate any problems that may impede progress or delay implementation.
Stay abreast of industry best practices on market risk, stress testing, value at risk, and on regulatory guidelines; deliver information and analysis on regulatory queries etc.
Provide timely updates to Senior Management on significant developments relevant to GBM Audit team
Help build and maintain data analytics tools and dashboards to effectively analyze market risk metrics, profit and loss data and relevant trading activity metrics.
Work with team members to interpret data analytics results to identify and analyze trends and anomalies for audit testing and continuous monitoring purposes.
Meet all audit department standards and methodologies, as well as relevant regulations and conducts.

Functional Competencies:

Excellent communications skills with a focus on collaboration and team work
Strong analytical and problem solving skills with a proven record of creativity and innovation
Interest in programming and integrating different software tools
Strong interests in finance, capital markets, derivatives, and counterparty credit risk
Experience in software development with exposure to SQL and Unix shell scripting
Experience in relational database design and application development using Java
Experience in the use of data analysis, reporting, and visualization tools (Cognos, Tableau, Power BI)
Proficiency in manipulating large and complex data sets


Graduate degree in a quantitative discipline such as data science, financial engineering, economics, mathematics, statistics, physics, engineering, and computer science or information technology.
Designation in FRM and/or CFA would be an asset, however not required.