Executive Chef – Hilton Toronto

APPLY HERE

JOB DESCRIPTION
 
An Executive Chef will build a reputation for the hotel by maintaining a
talented and creative kitchen brigade| offering an innovation menu| and
promising an exceptional culinary experience.
What will I be doing?
As Executive Chef| you are fully responsible for developing the reputation of
the hotel through the production of excellent quality food throughout the
hotel| and the development of a high quality kitchen brigade. An Executive
Chef will oversee the operational management of the kitchen and Team Members.
Specifically| an Executive Chef will perform the following tasks to the
highest standards:
Lead of the kitchen brigade and ensure ongoing development of Team Members
Identify an effective approach to succession plannin

Create menus that meet and exceed customers| needs and conform to brand standard

Ensure the consistent production of high quality food through all hotel food outlet

Develop positive customer relations through proactive interaction with Guests| Team Members| contractors| and supplier

Resolve| promptly and completely| any issues that may arise in the kitchen or related areas among Guests and Team Members
Manage department operations| including budgeting| forecasting| resource planning| and waste management
Manage all aspects of the kitchen including operational| quality and administrative functions
Actively seek verbal feedback from customers on a regular basis and respond to all guest queries in a timely and efficient manner
Ensuring adequate resources are available according to business needs
Manage the provision of food to Food and Beverage outlets and taking action where necessary to ensure compliance with current legislation
Control costs without compromising standards| improving gross profit margins and other departmental and financial targets
Ensure team members have an up-to-date knowledge of menu items| special promotions| functions and events
Maintain good communication and work relationships in all hotel areas
Ensure that staffing levels are maintained to cover business demands
Ensure monthly communication meetings are conducted and post-meeting minutes generated
Manage staff performance issues in compliance with company policies and procedures
Recruit| manage| train and develop the kitchen team
Comply with hotel security| fire regulations and all health and safety and food safety legislation
Ensure maintenance| hygiene and hazard issues are dealt with in a timely manner
Manage financial performance of the department so all planning is in line with hotel objectives
Manage food control systems are adhered to them so margins are on target in a pro-active way
Regular review of all menus with Food and Beverage manager to confirm offerings are in line with market trends
Be environmentally aware
Ensure food wastage program is adhered to so that margins are on target
Responsible for ensuring that the monthly working schedules are made and maintained in accordance with local legislation

What are we looking for?

An Executive Chef serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Previous| relevant experience as an Executive Chef or a high-performing Sous Chef in a first class property| required
Excellent leadership skills
A creative approach to the production of high quality food
A business focused approach to managing a hotel kitchen
Excellent communication skills
Ability to build relationships| internal and external| to the hotel and the Company
Excellent planning and organizational skills
Ability to multi-task and meet deadlines
A current| valid| and relevant trade qualification (proof may be required)

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

A certification in management
Proficiency with computers and computer programs| including Microsoft Word| Excel and Outlook

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Steward – Hilton Toronto Airport Hotel & Suites

APPLY HERE

JOB DESCRIPTION
 
A Steward cleans and stores dishes| glassware| and silverware. A Steward also
ensures that area around the dishwashers is clean and organized.
What will I be doing?
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Loads dish carts with dirty china| cutlery and glasses.
Unloads dish carts| sorts| pre-washes| stacks| loads and unloads dishwasher.
Delivers dishes| glassware and silverware to designated storage areas.
Operates dishwashing machine| feeds detergents| and cleans/maintains dishwashing machine.
Cleans and organizes equipment and work area.
Delivers dirty pots to stewarding.
Ensure the smooth running of the restaurant buffets by regularly complying with the buffet standards of plates & glassware set-ups and replacement

Regularly wash heat trucks| heat boxes| wire trucks| room service tables| and other materials

Cleaning of workstations before end of day

Assists in cleaning of floors due to spillage or breakage

Empties garbage and pick-up and fold boxes as and when required.
Help with Garbage disposal.
Controls the use of dishwashing chemicals and equipment.
Checks temperature controls during the use of dishwashing machine.
Notifies the Supervisor of damage to or problems with equipment.
Performs other tasks as assigned by Management.

What are we looking for?

A Steward serving Hilton brands is always working on behalf of our Guests and
working with other Team Members. To successfully fill this role| you should
maintain the attitude| behaviours| skills| and values that follow:

Positive attitude
Good communication skills
Ability to work under pressure
Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous kitchen porter experience in similar role

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Bell Attendant – Hilton Toronto

APPLY HERE

JOB DESCRIPTION
 
A Bell Attendant is responsible for transferring and storing guest luggage and
responding to guest requests in the hotel|s continuing effort to deliver
outstanding guest service and financial profitability.
What will I be doing?
As a Bell Attendant| you will be responsible for transferring and storing
guest luggage and responding to guest requests in the hotel|s continuing
effort to deliver outstanding guest service and financial profitability.
Specifically| you will be responsible for performing the following tasks to
the highest standards:
Greet and escort arriving and departing guests to and from their accommodations
Retrieve and transport guest luggage
Inspect guest rooms and acquaint guests with these rooms and their feature

Respond to guest inquiries and requests in a timely| friendly and efficient manne

Organize and store luggage| as needed| according to guideline

Assist in the maintenance| appearance and functionality of equipment

What are we looking for?

Bell Attendants serving Hilton Brand hotels are always working on behalf of
our Guests and working with other Team Members. To successfully fill this
role| you should maintain the attitude| behaviors| skills| and values that
follow:

Positive attitude and communication skills
Ability to work flexible hours
Ability to work under pressure
Ability to work on own and as part of a team
Commitment to respond to Guest requests and deliver high levels of service
Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience as a Bell person
Previous experience working within a hotel

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Guest Service Agent (Part Time) – Hilton Toronto

APPLY HERE

JOB DESCRIPTION
 
A Guest Service Agent provides reception services for Guests to contribute to
an overall exceptional experience from check-in through check-out and complete
audits| as required.
What will I be doing?
As Guest Service Agent| you will serve on the Front Office Team| to provide
services for Guests to contribute to an overall exceptional experience from
check-in through check-out and complete audits| as required. A Guest Service
Agent truly influences the first impressions of our Guests and| therefore| are
responsible for performing the following tasks to the highest standards:
Achieve positive outcomes from Guest queries in a timely and efficient manner
Ensure an efficient reception experience for Guests| including check in/out| and complete audit procedures| as required
Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and| or| other department

Demonstrate a high level of customer service at all time

Attend appropriate training courses| when required| and assist with the Night Team|s training and development effort

Demonstrate a knowledge of hotel room categories| room rates| packages| promotions and other general product knowledge necessary to perform daily dutie

Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
Use the correct procedures regarding the acceptance of foreign currencies| credit cards and cash in accordance with the hotel credit policy
Comply with hotel security| fire regulations and all health and safety legislation
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Follow company brand standards
Assist other departments| as necessary

What are we looking for?

Guest Service Agents serving Hilton brands are always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Previous experience in a customer-focused industry
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Calm| efficient| and organized with great attention to detail
Ability to multi-task while maintaining a positive attitude when working with a Guest
Professional manner with an emphasis on hospitality and guest service
Ability to work on your own and as part of a team
Competent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience in cash handling
Front Office/Concierge experience in the hotel| leisure| and/or entertainment sectors
Conflict resolution experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Monteur de salle – Hilton Quebec – Quebec City

APPLY HERE

JOB DESCRIPTION
 
Rejoignez notre équipe et aidez-nous à accomplirnotre mission : Être
l|entreprise la plus accueillante du monde enproposant des expériences qui
viennent du cœur à nos clients.
Nous offrons un milieu de travail stimulant où les avantagessont nombreux :
Salaire très compétitif de 19|66 $ de l|heure
Uniformes fournis et entretenus par l|hôtel
Repas gratuits à notre cafétéria des employés (plus besoin de vous préparer un lunch !)
Un programme de tarifs préférentiels dans les 5 000 hôtels de la chaîne (Voyagez pour aussi peu que 35 $ US par nuit !)
Des vestiaires et des douches à votre disposition
Rabais offerts dans les centres d|entraînement Nautilus
Une salle de repos pour les employés| où aller relaxer pendant vos pauses
Formation payé

Promotions à l|interne| possibilités d|avancemen

Programme avantageux pour le transport en commun (Abonne-Bus

Et plusieurs autres !

Quel sera mon rôle ?

Vous serez responsable de faire le montage| ledémontage ainsi que l|entretien
ménager des différentes salles de réunion del|hôtel. Vous serez également
amené(e) à répondre aux requêtes des invités.Dans le cadre de votre travail|
vous serez amené(e) à travailler sur différentsquarts de travail (jour| soit
et nuit) ainsi que les fins de semaine.

Exigences du poste :

Être en mesure de comprendre les feuilles de travail (savoir lire et écrire)
Être disponible en tout temps
Être prêt à travailler sur des quarts de jour| de soir et de nuit
Être à l|aise avec des horaires variables
Travail demandant des efforts physiques
Être responsable

En janvier 2020| le Hilton Québec entrera dans une période de rénovations
d|environ un an| et devra mettre à pied l|ensemble de ses employés. Cela dit|
toutes les personnes étant au travail avec nous au 1 janvier 2020 seront
automatiquement rappelées dès la réouverture de l|hôtel| et conserveront leur
ancienneté et leurs conditions de travail à l|embauche.

Director of Sales – Hilton Saint John

APPLY HERE

JOB DESCRIPTION
 
A Director of Sales with Hilton Saint John manages the hotel sales and
marketing plans by recommending growth efforts| monitoring progress| and
ensuring that the hotel is competitively positioned within the local
marketplace.
HiltonSaint John offers a magnificent location on the harbor – part of the Bay
ofFundy and a UNESCO Global Geopark Site. Most of the city|s best attractions
arewithin walking distance and we|re even connected to the Inside
ConnectionPedway| allowing you to explore the city in comfort – whatever
season youvisit! From our great dining to stylish rooms and suites| you|ll
find all youneed in the hotel for a relaxing stay.
What will I be doing?
As Director of Sales| you are responsible for working closely with the Senio

Management Team to drive business needs and expand existing business throug

promotional efforts and sales channels. A Director of Sales will work t

develop the sales group and groom a high-performing sales team. Specifically

you will be responsible for performing the following tasks to the highest
standards:

Manage hotel sales and marketing plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments
Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support
Prepare company contracts for the hotel in accordance with current business and pricing conditions
Monitor offers| options and discounts for repeat bookings for groups| congresses and seminars in close cooperation with the Group Coordinator
Develop the group team through leadership and by example to include sales development; participate in the hiring of team members| and their future success
Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate| timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include| but not limited to the annual and monthly Forecast| Lead Management System| and Booking Reportsv
Actively participate and complete the preparation of the annual Sales and Market Plan| quarterly updates| and the complexed hotels| annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets| economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings
Contribute to the development of company sales and marketing initiatives by recommending| implementing and monitoring appropriate local activity
Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests
Produce accurate and timely reports that meet the needs of the hotel and the management company
Prepare and present| on a monthly basis| the contribution| focus and activity of the proactive sales team to the hotel owners and senior management team
Cooperate with other departments in the hotel| particularly Reservations and the Banqueting Department| to create an exceptional Guest experience and build strong| comprehensive sales programs
Contribute to relevant management meetings to develop and implement sales and marketing initiatives

What are we looking for?

A Director of Sales serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Strong leadership skills| whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
Excellent organisational and planning skills
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work well under time pressure and/or demanding travel schedules
Demonstrated previous experience in a Sales role with the proven ability to close a sale

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of the local market
Knowledge of hospitality industry
A passion for sales and target-based performance
Relevant degree| in sales| business development or other relevant business field| from an academic institution

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Cuisinier(ère) – Hilton Quebec – Quebec City

APPLY HERE

JOB DESCRIPTION
 
Rejoignez notre équipe et aidez-nous à accomplirnotre mission : Être
l|entreprise la plus accueillante du monde enproposant des expériences qui
viennent du cœur à nos clients.
Nous offrons un milieu de travail stimulant où lesavantages sont nombreux :
Salaire très compétitif de 19|08 $ de l|heure
Uniformes fournis et entretenus par l|hôtel
Repas gratuits à notre cafétéria des employés (plus besoin de vous préparer un lunch !)
Un programme de tarifs préférentiels dans les 5 000 hôtels de la chaîne (Voyagez pour aussi peu que 35 $ US par nuit !)
Des vestiaires et des douches à votre disposition
Rabais offerts dans les centres d|entraînement Nautilus
Une salle de repos pour les employés| où aller relaxer pendant vos pauses
Formation payé

Promotions à l|interne| possibilités d|avancemen

Vacances à progression rapide (3 semaines de vacances après 3 ans

Programme avantageux pour le transport en commun (Abonne-Bus

Et plusieurs autres !

Quel sera mon rôle ?

Vous serez responsable de différentes tâches demise en place| préparation et
de cuisson| que ce soit pour un de nosrestaurants ou nos fonctions en
banquets. Dans le cadre de votre travail| vousserez amené à travailler sur
différents quarts de travail (jour et soir) ainsique les fins de semaine.

Exigences du poste :

Avoir complété avec succès un DEP en cuisine d|établissement
Avoir quelques mois d|expérience en cuisine
Être en mesure de comprendre les feuilles de travail et les bons de commande (savoir lire et écrire)
Être disponible en tout temps
Être prêt à travailler sur des quarts de jour et de soir
Être à l|aise avec des horaires variables
Travail demandant des efforts physiques
Être responsable.

Préposé(e) à l’entretien ménager – Hilton Quebec – Quebec City

APPLY HERE

JOB DESCRIPTION
 
Rejoignez notre équipe et aidez-nous à accomplir notre mission : Être
l|entreprise la plus accueillante du monde en proposant des expériences qui
viennent du cœur à nos clients.
Nous offrons un milieu de travail stimulant où les avantages sont nombreux :
Salaire très compétitif de 19|66 $ de l|heure
Uniformes fournis et entretenus par l|hôtel
Repas gratuits à notre cafétéria des employés (plus besoin de vous préparer un lunch !)
Un programme de tarifs préférentiels dans les 5 000 hôtels de la chaîne (Voyagez pour aussi peu que 35 $ US par nuit !)
Des vestiaires et des douches à votre disposition
Rabais offerts dans les centres d|entraînement Nautilus
Une salle de repos pour les employés| où aller relaxer pendant vos pauses
Formation payé

Promotions à l|interne| possibilités d|avancemen

Et plusieurs autres !

Quel sera mon rôle ?

Vous serez responsable de faire l|entretien des espaces publics de l|hôtel et
de répondre aux requêtes des invités. Dans le cadre de votre travail| vous
serez amené à travailler sur différents quarts de travail (jour| soit et nuit)
ainsi que les fins de semaine.

Exigences du poste :

Être en mesure de comprendre les feuilles de travail (savoir lire et écrire)
Être disponible en tout temps pendant la période des fêtes et la période estivale| sinon être disponible au minimum samedi| dimanche et une journée en semaine.
Être prêt à travailler sur des quarts de jour| de soir et de nuit
Être à l|aise avec des horaires variables
Travail demandant des efforts physiques
Être responsable.

Guest Service Agent / Associate – Hampton Inn and Homewood Suites Complex Calgary

APPLY HERE

JOB DESCRIPTION
 
A Guest Service Agent provides reception services for Guests to contribute to
an overall exceptional experience from check-in through check-out and complete
audits| as required.
What will I be doing?
As Guest Service Agent| you will serve on the Front Office Team| to provide
services for Guests to contribute to an overall exceptional experience from
check-in through check-out and complete audits| as required. A Guest Service
Agent truly influences the first impressions of our Guests and| therefore| are
responsible for performing the following tasks to the highest standards:
Achieve positive outcomes from Guest queries in a timely and efficient manner
Ensure an efficient reception experience for Guests| including check in/out| and complete audit procedures| as required
Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and| or| other department

Demonstrate a high level of customer service at all time

Attend appropriate training courses| when required| and assist with the Night Team|s training and development effort

Demonstrate a knowledge of hotel room categories| room rates| packages| promotions and other general product knowledge necessary to perform daily dutie

Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
Use the correct procedures regarding the acceptance of foreign currencies| credit cards and cash in accordance with the hotel credit policy
Comply with hotel security| fire regulations and all health and safety legislation
Act in accordance with policies and procedures when working with front of house equipment and property management systems
Follow company brand standards
Assist other departments| as necessary

What are we looking for?

Guest Service Agents serving Hilton brands are always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Previous experience in a customer-focused industry
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Calm| efficient| and organized with great attention to detail
Ability to multi-task while maintaining a positive attitude when working with a Guest
Professional manner with an emphasis on hospitality and guest service
Ability to work on your own and as part of a team
Competent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Previous experience in cash handling
Front Office/Concierge experience in the hotel| leisure| and/or entertainment sectors
Conflict resolution experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!

Corporate Sales Manager – Hampton Inn and Homewood Suites Complex Calgary

APPLY HERE

JOB DESCRIPTION
 
What will I be doing?
As Corporate Sales Manager at the Hampton Inn and Homewood Suites Complex| you
will be responsible for utilizing the tools and resources provided| along with
your proven experience| to uncover new business| develop current accounts and
create long-term relationships that produce repeat business. Specifically| you
will be responsible for performing the following tasks to the highest
standards:
Analysis of local market trends and competitor activity to identify business leads for both properties
Uncover new business potential via daily prospecting| meeting and account management
Develop customer accounts and travel within the local area to drive business to the hotels and increase market/customer share in all revenue streams
Negotiate room rates/packages with corporate clients
Prepare company contracts for the hotels in accordance with current business and pricing condition

Work within current business strategies and recognising potential opportunitie

Cooperate with other departments in the hotels to create an exceptional guest experience and build strong| comprehensive sales program

Attend Sales events| as require

Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments| calls made and business leads
Answer customer queries in a prompt and professional manner

What are we looking for?

A Sales Manager serving Hilton brands is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role|
you should maintain the attitude| behaviours| skills| and values that follow:

Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of local market
Knowledge of hospitality
Passion for sales and for achieving targets and objectives
Degree-level qualification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company| spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century| Hilton has offered business and
leisure travelers the finest in accommodations| service| amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision to fill the earth with the
light and warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And| our amazing Team
Members are at the heart of it all!