Engineer (Full Time) – The St. Regis Hotel – Toronto Canada

St Regis hotel Toronto Canada

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St Regis hotel Toronto CanadaJob Description
Posting Date Nov 11, 2020
Job Number 20066450
Job Category Engineering and Facilities
Location The St. Regis Toronto, 325 Bay Street, Toronto, Ontario, Canada
Brand St. Regis Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

Job Summary

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean up of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV’s and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers, Display basic computer skills including inputting air handler schedules and making temperature changes.

Front Desk Agent – Delta Hotels Trois Rivieres – Quebec Canada

Delta Hotels Trois Rivieres Conference Centre Canada

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Delta Hotels Trois Rivieres Conference Centre CanadaJob Description
Posting Date Nov 11, 2020
Job Number 20067247
Job Category Rooms and Guest Services Operations
Location Delta Hotels Trois Rivieres Conference Centre, 1620 Rue Notre Dame, Trois-Rivieres, Quebec, Canada
Brand Delta Hotels and Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that’s right for you. With more than 1100 managed properties and 19 brands you’ll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your World™ at Delta Hotels.

Job Summary

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash guests’ checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Residences Concierge Overnight – The Ritz-Carlton Toronto – Ontario Canada

ritz carlton hotel toronto Canada

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ritz carlton hotel toronto CanadaJob Description
Posting Date Nov 13, 2020
Job Number 20041893
Job Category Rooms and Guest Services Operations
Location The Ritz-Carlton, Toronto, 181 Wellington Street West, Toronto, Ontario, Canada VIEW ON MAP
Brand The Ritz-Carlton
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Job Summary

Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities, including special events and activities. Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors, and implement into the key track system. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Understand and assist with owners’ reservation services (HRS). Assist with scheduling of the elevator for move-in/out for Residence owners/tenants. Assist with Bell/valet services for owners when requesting for their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent information in logbooks. Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.

Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all Residence owners and their guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. Adhere to the highest standards of The Ritz-Carlton service excellence.

Houseperson – Delta Hotels Whistler – British Columbia Canada

Delta Hotels Whistler Village Suites Canada

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Delta Hotels Whistler Village Suites CanadaJob Description
Posting Date Nov 13, 2020
Job Number 20067863
Job Category Housekeeping & Laundry
Location Delta Hotels Whistler Village Suites, 4308 Main St, Whistler, British Columbia, Canada
Brand Delta Hotels and Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that’s right for you. With more than 1100 managed properties and 19 brands you’ll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your World™ at Delta Hotels.

Job Summary

Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Post caution signs. Contact other departments directly for urgent repairs. Deliver guest requests and set up furniture items in guest rooms as requested. Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move at a speed that is required to respond to work situations (e. g., run, walk, jog). Visually inspect tools, equipment, or machines (e. g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down a ladder. Move up and down stairs and/or service ramps. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Stand, sit, kneel, or walk for an extended period or high frequency across an entire work shift. Perform other reasonable job duties as requested by Supervisors.

Rooms Operations Manager – Delta Hotels by Marriott – British Columbia Canada

delta hotel by marriott okanagan resort British Columbia Canada

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delta hotel by marriott okanagan resort British Columbia Canada
Job Description
Posting Date Nov 03, 2020
Job Number 20064528
Job Category Rooms and Guest Services Operations
Location Delta Hotels by Marriott Grand Okanagan Resort, 1310 Water St, Kelowna, British Columbia, Canada
Brand Delta Hotels and Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that’s right for you. With more than 1100 managed properties and 19 brands you’ll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your World™ at Delta Hotels.

JOB SUMMARY

Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance,Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance withstandards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Room Operations Team

• Verifies that goals are being translated to the team as they relate to guest tracking and productivity.

• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

• Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.

• Verifies that the team has the capabilities to meet expectations.

• Leads by example demonstrating self-confidence, energy and enthusiasm.

• Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Rooms Operations Function(s)

• Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).

• Follows property specific second effort and recovery plan.

• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

• Takes proactive approaches when dealing with employee concerns.

• Extends professionalism and courtesy to employees at all times.

• Communicates/updates all goals and results with employees.

• Meets semiannually with staff on a one-to-one basis.

• Assists/teaches the team scheduling against guest and hours/occupied room goals.

• Performs hourly job functions as needed.

• Performs other duties, as assigned, to meet business needs.

Managing and Monitoring Activities that Affect the Guest Experience

• Provides excellent customer service by being readily available/approachable for all guests.

• Strives to continually improve guest and employee satisfaction.

• Takes proactive approaches when dealing with guest concerns.

• Extends professionalism and courtesy to guests at all times.

• Responds timely to customer service department request.

• Verifies that all team members meet or exceed all hospitality requirements.

Managing Profitability

• Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).

• Verifies that a viable key control program is in place.

• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

• Strives to maximize the financial performance of the department.

Conducting Human Resources Activities

• Interviews and assists in making hiring decisions.

• Receives hiring recommendations from team supervisors.

• Verifies that orientations for new team members are thorough and completed in a timely fashion.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Franchised Room Attendant – The Westin Hotel Trillium House – Ontario Canada

The Westin Trillium House

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The Westin Trillium HouseJob Description
Posting Date Oct 30, 2020
Job Number 20064460
Job Category Housekeeping & Laundry
Location The Westin Trillium House, Blue Mountain, 220 Gord Canning Drive, Blue Mountains, Ontario, Canada
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.
 
Please Apply Online at: www.bluemountain.jobs
 
Additional Information: This hotel is owned and operated by an independent franchisee, Intrawest. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Job Summary

This position is essential to the success of the Lodging Department, because it ensures that we are able to provide our guests with clean rooms and exceed their expectations of lodging service quality. The Room Attendant is responsible for cleaning guest rooms and occasionally common areas to meet hotel standards of quality. The Room Attendant is also responsible for providing exemplary customer service by engaging each guest; providing enthusiastic, friendly service; anticipating guest needs; and taking ownership.

Providing exemplary customer service by meeting our four service promises: engaging each guest; providing enthusiastic, friendly service; anticipating guest needs; and taking ownership.
Perform essential duties of the daily housekeeping services in assigned units and common areas to standard, within specified time limits; expectation that departure/arrival rooms are cleaned by 4:00 p.m.
Cleaning of the guestrooms includes: making beds and changing linens as required, cleaning and sanitizing bathrooms and kitchens, dusting, vacuuming, placing furniture to its original position, replenish amenities as outlines in Sequence of Service.
Cleaning of the bathroom inside the guestroom includes: cleaning and sanitizing all surfaces (horizontal and vertical), all sinks, faucets, vanities, tubs, showers, walls and toilets.
Cleaning of the kitchen inside the guest room includes: loading/emptying the dishwasher, cleaning and sanitizing all surfaces (horizontal and vertical), all sinks, taps, dishes, cupboards, fridge, stovetop, oven, and microwave. Ensure all kitchen inventory is accounted for and replaced/reported.
Updating and prioritizing rooms to be cleaned.
Deep Cleaning units annually in a team, including assisting with moving furniture, high dusting, full clean of unit.

Job Requirements

High school or equivalent education preferred.
At least 6 months experience in a similar role would be an asset.
Will take 1-2 months to fully train.
Comfortable using electronic devices (ie smart phone, tablet)

Franchised Executive Chef – The Westin Hotel Bear Mountain – British Columbia Canada

Jobs at Westin hotel Bear Mountain Canada

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Jobs at Westin hotel Bear Mountain CanadaJob Description
Posting Date Oct 27, 2020
Job Number 20063569
Job Category Food and Beverage & Culinary
Location The Westin Bear Mountain Golf Resort & Spa, Victoria, 1999 Country Club Way, Victoria, British Columbia, Canada VIEW ON MAP
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.
 
Please apply via email at : confidential@westinbearmountain.com
 
Additional Information: This hotel is owned and operated by an independent franchisee, Malak Holdings. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Job Summary

Set along lush golf greens and framed by Vancouver Island’s rugged mountains, The Westin Bear Mountain Golf Resort & Spa, Victoria offers stunning natural beauty and laid-back comforts. Just minutes from downtown Victoria, Bear Mountain offers the perfect setting for the Westin Bear Mountain Resort & Spa that features world class golf, bike trails, nature exploration, a variety of dining options, and a new luxury spa.

We are in the midst of executing on our goal to elevate the property to five plus stars— well beyond its current three-star ranking. This massive undertaking will see a complete renovation of the restaurants, lobby, ballroom and function spaces. A new bar, luxury furniture and fixtures and a new 6,000 square foot, fully enclosed four- season patio will create a more elegant resort that will focus on providing an exceptional experience for all guests.

We are searching for a highly motivated, creative, and innovative Executive Chef to join and help us complete our vision in providing the right services, the right way, with the right resources.

Reporting to the General Manager, the Executive Chef is responsible for overseeing the day-to-day operation of the food and beverage services which operate 24-7/365 days, including departmental budget and staffing, creating exceptional culinary experiences, food safety and quality, and guest satisfaction.

Remuneration commensurate with experience and in accordance with our established compensation guidelines. We offer a competitive package of benefits and perks.

If this sounds like you, we would love to hear from you!

Email your cover letter and resume in one file to confidential@westinbearmountain.com, on or before November 04, 2020. Your application will be handled with utmost discretion and confidentiality.

Be sure to include the following in the subject line or your application may not reach the appropriate

person: Your name | Executive Chef | Position number 15

Due to the high number of applications we receive, only applicants who are selected for an interview will be contacted.

We sincerely thank all applicants for their interest in the Westin Bear Mountain Golf Resort & Spa.

Job Requirements

Culinary Responsibilities
Creates fresh, healthy, and innovative menus for all food and beverage outlets including all-day restaurant, bar, banquets and catering, and in-room dining, with a focus on quality over quantity and excellence in presentation.
Handles recipe development and menu pricing
Proactively interacts with guests to obtain feedback.
Implements Marriott brand standards where applicable.
Ensures that all kitchen operations are compliant with legislated food safety regulations.
Monitors cost of sales by overseeing ordering, inventory, and provisions controls.
Works in collaboration with suppliers and the purchasing department to ensure proper delivery (and quality) of food provisions and maintenance of equipment and appliances.
Assists in the annual planning of the food & beverage budget including productivity (labor cost) and implements and regularly monitors budgets and forecasts.
Actively supports and participates in the company-wide green initiative and programs.
Manages the stewarding department.
Staff Management
Hires, trains, motivates, develops, and manages workforce performance.
Supervises the preparation and cooking of food by culinary team.
Ensures culinary associates strictly adhere to culinary standards and expectations through the development of a clear Visual Standard of Performance guide that lists recipe ingredients, preparation, cooking method, and a color photo of plated item for reference.
Ensures proper staffing and scheduling in accordance with productivity guidelines.
Ensures staff have a deep understanding and respect for customer service standards and provides regular feedback and reinforcement of standards on even the smallest of service and operational details.
Coordinates, attends, and leads department meetings.
Ability to prioritize and make effective decisions
EXPERIENCE/SKILLS/EDUCATION
A minimum of 5 years of experience in a high-volume multi-outlet kitchen in a minimum 4 star establishment.
A minimum of 3 years of experience in a similar senior role.
Strong general knowledge of kitchen operations.
Change management and strong leadership skills during challenging times, example: COVID-19, major renovations.
Positive and effective written and verbal communication skills.
Red Seal Certification.
Advanced knowledge of the principles and practices within the food & beverage/hospitality industry.
Previous experience in a Marriott resort or full-service major-brand property is an asset.

Guest Experience Expert – Delta Hotels – Thunder Bay Ontario, Canada

delta hotel thunder bay ontario canada

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delta hotel thunder bay ontario canadaGuest Experience Expert (Night Auditor)
Job Description
Posting Date Oct 07, 2020
Job Number 20058257
Job Category Rooms and Guest Services Operations
Location Delta Hotels Thunder Bay, 2240 Sleeping Giant Parkway, Thunder Bay, Ontario, Canada
Brand Delta Hotels and Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that’s right for you. With more than 1100 managed properties and 19 brands you’ll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your World™ at Delta Hotels.

Job Summary

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Food & Beverage Manager – Marriott The Rosseau Muskoka Resort – Ontario Canada

Jobs at JW Marriott The Rosseau Muskoka Resort Canada

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Jobs at JW Marriott The Rosseau Muskoka Resort CanadaJob Description
Posting Date Oct 08, 2020
Job Number 20058457
Job Category Food and Beverage & Culinary
Location JW Marriott The Rosseau Muskoka Resort & Spa, 1050 Paignton House Rd, Minett, Ontario, Canada
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us
Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.
 
Please apply via email at : jenna.tignanelli@marriott.com
 
Additional Information: This hotel is owned and operated by an independent franchisee, Canadian Niagara Hotels, Inc. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Job Summary

The Outlets Manager will work under the direction of the Food & Beverage Director and works closely with the culinary leadership team to ensure that the service and quality standards of the outlets are met and continually developed within established business and strategic plans. This role will be responsible for the administration, supervision and service quality of all food and beverage outlets for the resort, including Muskoka Chophouse, Teca, Cottages, Lakes Bar, The Deck, In Room Dining and The Country Market.

Accountabilities

• Effective and efficient administration and leadership of the front of house associates and functions of the outlets.
• Provide leadership and support to the food & beverage supervisors and leads.
• Maintain service standards and enhance quality of service and offerings in partnership with the F&B Director and culinary leadership.
• Establish, communicate, train and monitor front of house procedures.
• Recommend changes in policies to achieve objectives, based on detailed knowledge of the outlets and the respective operations.
• Hire, train, coach and develop a successful and enthusiastic team of front of house associates, engaging in performance management and positive coaching and counseling as needed.
• Manage scheduling in accordance with employment policies and budget targets.
• Ensure that all time management and payroll processes are carried out in an accurate and timely manner.
• Assist in development and implementation of employee orientation and training.
• Assist in the development and presentation of menus as required.
• Assist in the development of operating budgets and administer those budgets on an ongoing basis by monitoring and tracking expenses.
• Serve as an individual contributor and department role model by performing technical or functional job duties including serving tables, clearing tables, taking orders.
• Work with leadership to ensure that hourly associates clearly understand their job roles, responsibilities, and performance expectations.
• Address guest concerns, requests, or issues.
• Monitor dining rooms for seating availability, service, safety, and well-being of guests.
• Complete scheduled inventories, stock, and requisition necessary supplies.
• Collaborate with leadership to develop and carry-out ideas and procedures to continuously improve department performance around GSS scores.
• Ensure that department goals are communicated, understood, and met by associates.
• Adhere to all environmental policies and programs as required.
• Other duties as assigned.

Job Requirements

• Must be located in Canada.
• Must be eligible to work in Canada.
• Must be willing to relocate to Muskoka, Ontario.
• Minimum 2 years restaurant management experience.
• Comprehensive knowledge of fine food, wine, and service.
• Previous cash handling and budget administration experience.
• Proficiency with MS Office (Outlook, Word, Excel) and Point-of-Sale software (Micros).
• Previous resort experience an asset.
• Post-secondary degree, diploma, or certificate in related field an asset.
• Multi-unit management experience an asset.

Working Conditions

• Must be able to work flexible hours including evenings, weekends, and holidays.

JW Marriott The Rosseau Muskoka is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). The Human Resources department will work with applicants requesting accommodations at any stage of the hiring process.

JW Marriott The Rosseau Muskoka is committed to building a more diverse workplace and encourages all qualified applicants to apply.

Franchised HOUSEKEEPING Room Attendant – The Westin Resort – Whistler, British Columbia, Canada

Westin resort hotel whistler canada

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Westin resort hotel whistler canadaJob Description
Posting Date Oct 09, 2020
Job Number 20058745
Job Category Housekeeping & Laundry
Location The Westin Resort & Spa, Whistler, 4090 Whistler Way, Whistler, British Columbia, Canada
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.
 
Please apply via email at : work@westinwhistler.com
 
Additional Information: This hotel is owned and operated by an independent franchisee, Aimbridge Hospitality. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Job Summary

At The Westin Resort & Spa, Whistler, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we are energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service, and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you are someone who has is positive, adaptable, and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

The impact you’ll make

When a guest walks into any of our rooms – imagine that first look around they take. Followed by that sigh of relief because they have arrived at their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place.

Crisp, pressed linens. Perfectly placed pillows. A sparkling mirror. Every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. That’s the impact you make with your efforts, which become even bigger when those experiences add up and create a loyal customer.

What you’ll do

• Replace guest amenities and supplies in rooms

• Make beds and fold sheets

• Remove trash, dirty linens, and room service items

• Greet guests and take care of requests

• Straighten desk items, furniture, and appliances

• Dust, polish and remove marks from walls and furnishings

• Vacuum carpets and floor care duties

• STAFF HOUSING AVAILABLE
• WINTER WELLNESS $1,000.00 cdn INCENTIVE

What we’re looking for

• A warm, people-oriented demeanor

• A team-first attitude

• A gift for paying attention to the smallest details

Prior to employment, we will ask you to complete safety training and certification.