Assistant Director| Human Resources – The Westin Harbour Castle – Canada


Job Number 19125027
Job Category Human Resources
Location The Westin Harbour Castle| Toronto| 1 Harbour St| Toronto|
Ontario| Canada
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Westin| we are committed to empowering the well-being of our guests by
providing a refreshing environment| thoughtful amenities| and revitalizing
programming to help ensure that they leave feeling better than when they
arrived. We recognize that travel can be disruptive to our guests’ well-being|
and we’re energized to assist as partners in helping them maintain control and
soaring above it all while on the road. Everything we do is designed to help
guests be at their best| and they appreciate our supportive attitude|
anticipatory service and extensive knowledge on how to best assist them
throughout their stay. We are looking for dynamic people who are excited to
join the team and ready to jump into any situation to give a helping hand. If
you’re someone who has is positive| adaptable and intuitive| and has a genuine
interest in the well-being of others around you| we invite you to discover how
at Westin| together we can rise.


Position directs and works with human resource employees on recruitment| total
compensation| employee relations and training and development. Executes
against objectives outlined in the Human Resource Business Plan and delivers
services that meet or exceed the needs of employees and enable business
success. Ensures compliance with applicable laws and regulations as well as
Standard Operating Procedures.


Education and Experience

• High school diploma or GED; 3 years experience in the human resources|
management operations| or related professional area.


• 2-year degree from an accredited university in Human Resources| Business
Administration| or related major; 1 year experience in the human resources|
management operations| or related professional area.


Managing Legal and Compliance Practices

• Ensures terminated employee files are retained for the required length of

• Ensures compliance on all human resource audits.

• Ensures proper documentation of all progressive disciplinary action is kept
in employee file.

• Ensures compliance with key policies (e.g.| Sexual Harassment| Non-
Harassment| Non-Discrimination| No Solicitation).

• Works with the unemployment services provider to respond to unemployment

• Attends unemployment hearings and ensures property is properly represented.

• Ensures employees are treated fairly and equitably.

• Ensures Guarantee of Fair Treatment policy is consistently followed and
proper documentation is maintained on all disciplinary issues.

• Ensures employees are treated fairly and equitably and that issues are
brought to resolution.

• Administers property policies fairly and consistently.

• Ensures disciplinary procedures and documentation are completed according to
Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer
Review Process.

Managing Human Resources Communication

• Communicates changes to the benefit plans in a timely manner.

• Communicates property rules and regulations via an employee handbook.

• Coaches managers on progressive discipline process.

Managing Staffing and Employee Development Activities

• Participates in the interviewing and hiring of Human Resources employee team

• Ensures performance evaluations and merit increase paperwork are maintained
in employee files.

• Manages performance appraisal process (e.g.| ensures reviews are conducted
in a timely manner| increases are processed quickly| and management
performance appraisal is completed).

Maintaining Employee Relations

• Establishes and maintains open| collaborative relationships with employees.

• Utilizes an “open door” policy to address employee problems or concerns in a
timely manner.

• Ensures effective employee communication channels are established and active
in departments.

• Ensures employees establish and maintain open| collaborative relationships
with their team members.

• Strives to improve employee retention.

• Monitors work environment for signs of union organization.

• Solicits employee feedback.

• Organizes Spirit to Serve Our Communities events.